404 Escape

Was booked in for survival with my friends. When we got there, there was no one. We waited a bit before asking other people in the building if they knew where the escape room staff were. They told us that they were there yesterday and they had issues and are a scam. They have taken their phone numbers off the internet and is labelled as “temporarily closed” but they didnt think to call us and let us know that our session is cancelled. I am unable to contact them since their number is off the internet and they dont have an email address. I would like a refund since me and my friends paid £72!!! I sincerely would like everyone who wants to book this escape room in the future to reconsider. Ive read many low star reviews thinking that it wouldnt happen to us but it did!!! SCAMM!!!! Would rate a -10 if i could!

Room 404 was a huge disappointment. I bought tickets through Groupon and was really excited to try out their VR escape room experience with my friends. Their website clearly stated that no booking was required and we could just walk in. When we arrived, the building was open, but completely empty—no staff, no customers, and no signs explaining what was going on. There was nothing to indicate they were closed, which made the whole situation frustrating. We left feeling let down after having been so excited. Now it looks like they may be out of business, as Google lists them as temporarily closed.

The best horror escape room ever, the jump scares were spot-on, and the whole experience was amazing. The staff were incredibly sweet and made it even better. I had the best time ever definitely a core memory for me!

10/10 escape room experience. Went with my friends and a definite core memory for me! Great horror setting, extremely considerate hosts and a very sweet ghost haha. Must visit in Birmingham. Kept us all on our toes the entire time!

It's an amazing experience tbh, if you're in Birmingham, it's definitely worth trying it out!Nirmal was an amazing sport in explaining everything!