Bella Italia - Birmingham

1st and last time at Bella Italia.We were sat at a dirty table and asked to move. We were told the table we wanted was reserved, to see it then be given to 2 customers 30 minutes later who didn’t reserve.Told to order on app, no personal service.Minestrone soup was tomato soup with some pasta in. (No mention of tomato - which we had an allergy for)Food was lukewarm at best.Quite possibly the blandest carbonara I have eaten, had to ask for Parmesan cheese and waiter came out with a grater.No cutlery on table, had to get these ourselves and didn’t clear away the starters before mains came.Raised all of these concerns with the manager who rather than talking to understand the issues, sent the waiter to advise the bill was £0.Don’t waste your time or money.

We visited Bella Italia on a busy Saturday, which is expected as it's located on the high street.We ordered online, and while our drinks and starter arrived quickly, there was a long WAIT between the starter and the main course. Unfortunately, we had to ask for our food multiple times, which was frustrating.The waitstaff could definitely be more attentive. After finishing our starter, we didn’t receive any clean cutlery, and we had to request it each time we needed it, which became quite annoying.While the food was decent, the overall service experience left a lot to be desired. A bit more care and attention from the staff would make a big difference.

As good as always. Great service. Staff were super friendly. Food was nice. Toilets were clean. Great atmosphere. Would sure recommend. Please note the usual discount Vouchers are not applicable here (usually please double check). Mains cost around £15-£20 per person.

Beautiful place, really busy so probably need to book in advance. Two managers - ladies were really lovely and accommodating. Great food, great service. Not every Bella Italia is the same but this one was amazing. Would definitely recommend.

The manager of this place is a joke, a new manager needs to be hired.I came last night with friends and noticed the manager was extremely friendly to other customers however was quite rude towards myself. The manager does this thing where he sits with his customers and has a chat with them if they come from an ethnic group of White.My food took over an hour to come which I then had to cancel as other customers ( white ) were getting treated like royalty whilst myself was being treated completely different.Perfect restaurant for those who are white, any other colour avoid.