Grand Escape

We did the Magic Spell room. We have all done a few escape rooms before and were all disappointed with this one. It seemed to lack good logical puzzles or any narrative. Sometimes we opened doors without even knowing what we had done to open them or if the props were just faulty and a lot of other props just went unused, it just felt a bit incoherent and random. Would recommend rethinking the puzzles and also making communications with the host easier as sometimes we asked for the clue and didn't seem to get an immediate response...

Ebony was amazing! Such a great and friendly and lovely games master. Really fun game and such a challenge. Did the grail and loved the range of puzzles - it was very cold though would recommended adding layers.

Honestly if I could give this 0 stars I would. So many problems. We did the magic spells room.First the host was unenthusiastic, and honestly acted like she would rather be anywhere else. No introduction to the room was given, no ambience nothing.My friend went to the toilet, and the light was broken, clear health and safety issue and shows a lack of general maintenanceThen we get to the room. Terrible!! Worn, old, and poorly constructed.Puzzles were either too simple, or on one occasion had no indication on what to do with it.Some puzzles were so worn, you could easily see how to solve them. We were out off the first room within 7 minutes.Loads of things seemingly not needed, but seemed to be important. There was so much more potential.Then came the worst part, weren't actually able to physically escape, because one of the parts of the puzzle was broken. Host had to reset the room and that didn't work either. Very frustrating. No refund or money off offered either.Please don't waste your money on these rooms, they are old, easy and have seen better days. How these have such high reviews is beyond me.

Worth every penny, Dana and Dan were very helpful, just the right amount of help and puzzles weren’t impossible yet still took some figuring out. Will be coming back to try the other rooms!

I have to be honest in saying I was quite disappointed with my experience at grand escape.We went in a team of 6 and upon arrival the staff were relatively friendly but quite unprofessional and didn’t seem to really know what they were doing.Once we entered the room (Alice and wonderland theme) it became quite clear quite quickly that nothing really made much sense and from one clue to the next didn’t really tell a story as to what we were told it would be on the day.I know these escape rooms can be very difficult but in comparison to other escape rooms we have done in the past this one definitely didn’t keep you guessing but more like leading you to do dead end.Once we had started asking for clues the only responses we received was on a small to screen in the room which kept telling us clues and answers we had already obtained without help.All in all it wasn’t a great experience unfortunately but maybe one of the other themed rooms might be better ‍♂️