Navigating the complexities of talent acquisition and management is a common challenge for businesses of all sizes, especially within a growing city like Birmingham. Successfully building a strong workforce requires expertise and specialized support, and that’s where qualified staffing partners become invaluable. Finding the right recruitment firms can make all the difference in securing top talent and driving organizational success.
The Birmingham metropolitan area boasts a considerable number of staffing solutions providers, each offering a unique approach to connecting businesses with skilled professionals. Identifying those who consistently deliver exceptional results and demonstrate a deep understanding of the local market can be difficult. The following selection highlights ten organizations recognized for their dedication to excellence and impactful contribution to the region’s workforce ecosystem.
Discover 10 outstanding options for human resources agencies in Birmingham
Here are 10 outstanding options for human resources agencies in Birmingham based on value for money:
Address
Unit 2, e2e HRC, 1204B Stratford Rd, Birmingham B28 8HN, United Kingdom
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: Closed
Sunday: Closed
Rating
9.7 (+ 200 reviews)
e2e HRC provides a genuinely supportive experience during what can often be a complex and stressful process. The team demonstrates a commitment to ensuring clients feel guided and informed every step of the way. Their assistance is invaluable, particularly for those navigating international visa procedures and job placement. The overall feeling is one of being in capable hands with a company invested in your success. Professionalism and genuine care are key differentiators.
They excel at simplifying complicated systems and offering clear, consistent communication. This is critical when dealing with immigration and employment regulations. The focus appears to be on building long-term relationships and providing personalized support, rather than just transactional services. It’s a place where clients feel respected and their aspirations are understood and championed. Guidance and trust are cornerstones of their service.
View Details
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LGBTQ+ friendly
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Transgender safe space
Customer Reviews
I had a great experience today with E2E HRC. Tinju was very professional and friendly. I was there for my English Test and he checked me in earlier. He was courteous and attentive and made a stressful process so smooth. The receptionist as well was very professional and accommodating.
Aseel Winy
☆ 5/5
I had an outstanding experience with e2e HRC.
From the first conversation to receiving my UK job visa as a Maintenance Engineer, the process was seamless, transparent, and incredibly professional. Thanks to all team member, whose guidance, patience, and constant support made everything possible — even from overseas, without ever meeting in person.
What sets e2e HRC apart is their genuine care, clear communication, and commitment to results. In a world full of unreliable agencies, they truly stand out as trustworthy and efficient.
If you’re looking for a reliable path to employment in the UK, I wholeheartedly recommend e2e HRC. They don’t just process applications — they help build futures.
Thank you, Team e2e HRC, for making my dream a reality.
Abid Ali
☆ 4/5
It was always my dream to go to the UK — something I thought might never happen in my life. But then, Resmi Ma’am reached out to me on LinkedIn, and everything changed.
At the time, I was in India and had no idea how the process would work without meeting anyone in person. But she made the entire process smooth and stress-free. Her constant support, clear guidance, and encouragement gave me the confidence to succeed at every stage. I truly couldn’t have done it without her.
Today, I’m writing this message after receiving my UK job visa as a Maintenance Engineer — a moment I once thought was impossible.
A big thank you to e2e HRC for making this dream come true. They completely changed my perspective on recruitment agencies. I used to think most were fake or would disappear with your money — but e2e HRC proved to be the most genuine, trustworthy, and supportive agency I’ve come across.
They are truly the best of the best when it comes to UK recruitment and visa processing.
Thank you once again!
Billu Yadav
☆ 5/5
I had a wonderful experience working with Hemangi at e2e. She guided me through every step of the process and made securing my visa smoothly. Her professionalism, clear communication, and dedication really stood out. I’m truly grateful for her support and highly recommend e2e and Hemangi to anyone looking for a reliable recruiting agent.
Bijoy M J
☆ 5/5
I took my English exam in July 2025 at E2E Human Resource Consultancy, located at Office 307, 3rd Floor, Al Moosa Tower 1, Sheikh Zayed Road, Dubai, UAE, and I was very impressed with the whole experience. Everything was organized smoothly and professionally.
I’d like to give special thanks to Mohammad Akash, who was incredibly helpful and responsive. I contacted him about a week before the exam, and he explained in detail how the exam works, how it’s assessed, and what I should expect. He also provided useful links and preparation materials, which really helped me feel ready.
On the day of the exam, Akash was very polite, welcoming, and supportive, which made the whole process much more comfortable and stress-free. Big thanks to him for his professionalism and excellent support!
German Abramov
☆ 5/5
It was great experience connecting with e2e HRC.
I was trying to relocate in UK from last 2 years and then my friend recommended me e2e. I find that e2e have the best system and processing methods for getting Jobs in UK.
I am glad that I connected to Hemangi and Akanksha mam they are best best in there work. They help me with all the procedures form starting to end and they are still assisting me after reaching my destination.
Thank you so much e2e team for all your support and guidance.
I highly recommend e2e HRC for your better jobs in future.
Best regards
Avinash Singh Rawat
avinash rawat
☆ 5/5
It was a great experience at e2e HRC consultancy. Mr. Tinju and other staff were very helpful throughout the process of examination. They explained me the entire process so well that I didn’t felt nervous at all. I recommend everyone to choose this centre.
annette mesquita
☆ 5/5
View all reviews
Address
3 Mary Ann St, Birmingham B3 1BG, United Kingdom
Business Hours
Monday: 08:30–18:00
Tuesday: 08:30–18:00
Wednesday: 08:30–18:00
Thursday: 08:30–18:00
Friday: 08:30–18:00
Saturday: Closed
Sunday: Closed
Rating
9.1 (+ 223 reviews)
Katie Bard provided a remarkably supportive experience throughout my job search. The team was exceptionally responsive and proactive, demonstrating a genuine interest in my career progression. I appreciated their focus on finding a role that was a good fit, emphasizing a tailored approach rather than a quick placement. Their communication was consistently clear and helpful, making the process feel less stressful and more manageable.
I was particularly impressed by their dedication to offering practical advice and guidance. Their insights on interview preparation and salary negotiation were invaluable. Finding a new position can be challenging, but Katie Bard’s professional assistance and personalized service made a significant difference, ensuring a positive outcome and boosting my confidence.
Customer Reviews
I had such a fantastic experience with Katie Bard— they were incredibly fast, supportive, and genuinely cared about me and my journey. A huge shoutout to Katie Moran, who was absolutely amazing throughout the whole process. She kept me constantly updated, was always on top of everything, and honestly felt like my personal cheerleader from start to finish. Thanks to her and the Katie Bard team, I landed a great role in no time. I’d 100% recommend them to anyone looking for a job! Definitely give them a shout — you’ll be in great hands!
Lisa Parup
☆ 5/5
I can’t thank Matt enough for the friendly, professional recruitment service he provided to me during my job search. From my initial enquiry to the job offer he gave me all the encouragement and tips i needed to excel in my Interviews. The information provided by Katie Bard – the emails Matt sent that prompted and prepared my preparation for interview, were outstanding. I would 100% recommend Katie Bard for your job search. Thanks again Matt!
Aneesh Warner
☆ 5/5
I had such a positive experience with Katie Bard, in particular with Matt, who was great from start to finish. After I had applied for a role, Matt reached out to set an initial call up with myself. Such a good level of communication, I was kept updated on all stages of the interview process and Matt was so helpful throughout the entire thing and I was successful in my job search thanks to Matt and Katie Bard! Would definitely recommend.
Lucy Carpenter
☆ 5/5
As someone who has not been hunting for jobs in an extremely long time but forced to due to redundancy, I found it a little overwhelming to begin with.
When applying for a role within Indeed, this was via Katie Bard and although I was not selected by the employer for my application to be progressed, I was contacted by Matt at Katie Bard to have a conversation about my work situation and how they could assist with my job hunting.
From the initial conversation, Matt was understanding and extremely supportive. He was quick to determine what I was looking for and was really positive about my prospects. Matt provided me with confidence that he knew what I was looking for and confirmed the support and process they would follow.
When suitable roles were found, Matt called me to confirm my interest and was clear with what he would be doing. When organising an interview, he made sure this was convenient and sent clear information to me about the role and the company.
A great additional touch was a ‘good luck’ message before my interview started and a prompt call afterwards to gauge how it went and if I had any concerns or questions.
I have been so pleased with the service provided by Katie Bard and would 100% recommend them.
Thank you so much for helping me.
Jennie Smith
☆ 5/5
I had a great experience with Katie Baird Recruitment. I stumbled across a role after reaching what I thought was a dead end, and immediately my recruiter (Katie Moran) got in touch with me to ask me more about what I am looking for. Throughout the process she checked in with me, provided me with updates (even if the update was there was no update). She was friendly, professional and very easy to talk to. And after all that, I finally got a role after searching for so long. Grateful for unexpectedly finding their job vacancy!
Jayna Singh
☆ 5/5
I have had a wonderful experience with Katie Bard. Within less than a week of contacting Amie and Matt I was offered an interview of my choice of role and received confirmation the same day of interview that I had been offered the position!. They really take time to face time you to see your personality and what positions they have which suits your requirements, not like many other recruitment agency’s who just place you in any interviews. I was very impressed and have already recommended them to friends. Excellent company. Thank you Amie and Matt….Excellent professional individuals.
stacey carr
☆ 5/5
I recently had the pleasure of working with Katie Bard Recruitment, and I cannot recommend them highly enough. From the outset, their team displayed exceptional professionalism, attentiveness, and a genuine commitment to finding a role for me. Their personalised approach, combined with their deep understanding of the job market, ensured that I was matched with opportunities that truly aligned with my skills and career path. Throughout the entire process, they provided invaluable support, guidance, and timely updates, making my job search experience seamless and stress-free. Katie Bard Recruitment stands out as a premier agency, and I am incredibly grateful for their outstanding service.
Reena Patel
☆ 5/5
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Address
4th Floor, Morgan Hunt, 61-65 New St, Birmingham B2 4DU, United Kingdom
Business Hours
Monday: 08:30–17:30
Tuesday: 08:30–17:30
Wednesday: 08:30–17:30
Thursday: 08:30–17:30
Friday: 08:30–17:30
Saturday: Closed
Sunday: Closed
Morgan Hunt offers a genuinely helpful service for those seeking employment. Their recruiters demonstrate a real commitment to understanding individual career goals and matching them with suitable opportunities. It’s evident they prioritize a personalized approach, focusing on both professional alignment and overall candidate well-being, fostering a positive experience.
The agency excels in providing ongoing support throughout the job search process. This includes valuable preparation and clear communication, creating a feeling of confidence. I would recommend them to anyone looking for a dedicated and responsive partner in their search for a fulfilling career, particularly for financial services and accountancy roles. Their commitment to candidate care is impressive.
Customer Reviews
Joe has been amazing in helping me secure a suitable role, aligned with my experience. His professionalism, efficiency, and dedication were truly outstanding. He consistently followed up to check on my progress and responded promptly to any queries. Joe went above and beyond to ensure everything was sorted smoothly, making the entire process seamless. It has been a pleasure liaising with Joe at Morgan Hunt. Highly appreciate his support.
Aamina Vawda
☆ 5/5
Alisha Bhairon is absolutely BRILLIANT at what she does.
I’ve NEVER encountered a recruiter so professional and helpful.
We initially spoke about a role on 28th March. That role wasn’t the best fit so Alisha, in her expertise, suggested another role that would suit me better.
6 days later, I interviewed and got the job offer.
I must add I felt comfortable in the interview due to the guidance and prep from Alisha.
Final point, I was delayed in completing my online forms and ID submission because of unforeseen circumstances. But Alisha was super patient with me and was so understanding.
Thank you Alisha!
Ryan Dhillon
☆ 5/5
Joining Morgan Hunt over 10 years ago has been a fantastic. The agency is wonderful to work for, with a positive and supportive staff like Helena. Helena’s expertise in the field makes her exceptionally effective in providing support. Helena and the team are dedicated to finding work that fits individuals perfectly. Their communication is excellent!! and there is always an abundance of work opportunities. Helena regularly checks in to ensure my happiness at Aquarius, I’ve also met many friendly Morgan Hunt agency staff during my placement. I highly recommend this agency…!
Anisia Hendricks
☆ 5/5
Alisha had a long conversation with me, during which she knew about my strengths and understood my needs. She is a very patient and detail-oriented consultant. I remember that whenever I called her, she usually replied quickly. On one occasion, I urgently contacted her about an issue with the offer letter. She assisted me without placing any blame, showing total respect and positivity while I awaited the interview results. I highly recommend her services to anyone looking to move forward. It has been a pleasure to have her assistance.
Adrian Lu
☆ 5/5
I joined Morgan Hunt it is a wonderful agency to work for. I had an amazing positive staff like John who was friendly, understanding, and supportive. John is an expert in the field helps him provide effective support. John and the team are very keen to find you work that suits the individuals, communication is brilliant and there is always plenty of work available, John continues to check in to ensure that I am happy in college daily, and I have met lovely friendly Morgan Hunt agency staff on my placement in college.
Thanks,
Yvonne
Yvonne Headlam
☆ 5/5
Helena has been very supportive helping me find a new job which also paid a lot more than my previous place of employment.
Without her encouragement and support I would not of had the confidence to put myself forward.
Helena supported me from application stage to starting at my new place of work.
All her help and support has been greatly appreciated.
I definitely would recommend Morgan Hunt Recruitment Agency
Denise Bryan
☆ 5/5
Helena has been amazing. She has found me my dream job. Helena has always been polite and professional. I worked with her on agency jobs, where she ensured I was ok and being treated well. Helena then contacted me about the role I’m in now. If it hadn’t of been for her I wouldn’t know this job existed. If I ever need to use an agency again I would sign up with Morgan Hunt . The pay roll system is really easy
to use too.
Thanks Helena.
Claire Evans-Bowers
☆ 5/5
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Address
Grosvenor House, 11 St Paul’s Square, Birmingham B3 1RB, United Kingdom
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: Closed
Sunday: Closed
Clover HR Birmingham offers a genuinely supportive and reassuring service for businesses and individuals navigating complex employment matters. Their team demonstrates a strong understanding of employment law and provides clear, practical advice. The process felt much less daunting thanks to their dedication and proactive approach – a truly valuable asset for anyone facing an employment challenge. Their commitment to client well-being is a standout feature.
The strength of Clover HR lies in their expertise, their ability to simplify difficult situations, and the personalized attention they provide. They acted as a reliable and empathetic partner, creating a safe space for concerns and offering effective solutions. Their responsiveness and professionalism make them a trusted resource for employment guidance and support.
Customer Reviews
Clover HR team took the stress out of everything, handling each step with a straightforward, no-fuss approach that kept things clear and focused. Their professionalism and dedication to delivering quality solutions made this journey genuinely rewarding.
I couldn’t be more grateful for their experience and advice! From the outset, their warm welcome, deep understanding, industry knowledge and HR expertise were evident. The team has extensive knowledge and many years of experience across various industries.
Gemma Oldfield
☆ 5/5
Clover HR has been an indispensable ally during my recent employment dispute. Their team’s professionalism and extensive knowledge in the field were immediately apparent, providing reassurance in a challenging situation. The guidance I received was tailored and insightful, reflecting a deep understanding of employment law and human resources. Their support was not only effective but also empathetic, making a potentially stressful process much more manageable. I would wholeheartedly recommend Clover HR to anyone in need of expert assistance with employment-related issues.
Ian Stretton
☆ 5/5
I can not recommend Clover HR highly enough and their unfaltering support through an extremely difficult and challenging time for me. The excellent advice and support that I received from Michael and Lynn was second to none, they were incredibly fast at replying to any queries or concerns and extremely helpful and friendly at all times. Even now that my situation has come to a close, I received a message from Michael checking how I am which is indicative of the level of support that this company give. Clover HR are a 5 star company that I will most certainly be recommending to all my clients moving forward.
Andrea Burns
☆ 5/5
Working with Michael and Clover HR has been a fantastic experience. His professionalism and experience is unmatched and his wonderful team are sensitive to the needs of their clients and work hard to fulfil them. I highly recommend them.
John Bowen
☆ 5/5
I would definitely recommend Clover HR. Michael Doolin has provided invaluable advice. His knowledge and expertise are unmatched. He has been able to provide a helping hand which has proven very useful.
Blessing Ikemefuna
☆ 5/5
One of our clients recommended Clover HR to help us deal with an employee issue. After meeting Michael we knew that we were in good hands. He was very professional and clear about how we could benefit from Clover HR services. In a world full of misleading promises, Michael and the Clover HR team advise with a clear and direct facts. They have been extremely supportive during the Covid pandemic, helped us to put more structure into all our HR and we really look forward to continuing working with them.
David Sturgeon
☆ 5/5
We have found Clover HR extremely professional, and their support provided has made such a huge difference to our company and staff , given we only started working with Clover HR since September 2020, but even in such a short time they have brought wealth of difference in how our company manage our HR and planning for future improvements. We feel Clover HR provide a perfect fit to our company’s HR planning and plays one of the most important parts of any business which is having the best skills & knowhow to manage HR and ensure both staff and company management work in coherent and to enable best relationship and performance all around. Our managers and staff feel more confident and so do directors of company who rely on Clover HR to provide high-quality HR. Top rated! Well done.
APT Powerdrive
☆ 5/5
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Address
Radclyffe House, 66 Hagley Rd, Birmingham B16 8PF, United Kingdom
Business Hours
Monday: 07:00–17:00
Tuesday: 07:00–17:00
Wednesday: 07:00–17:00
Thursday: 07:00–17:00
Friday: 07:00–17:00
Saturday: Closed
Sunday: Closed
Humly Midlands provides a genuinely helpful and professional service for those seeking temporary assignments. The team demonstrates a strong understanding of the industry and appears dedicated to finding suitable roles that match individual skills and preferences. Their communication is responsive and they show a commitment to supporting workers throughout their placements – a real plus for anyone needing flexibility and reassurance.
I was particularly impressed with their efficiency in matching my skills with available opportunities. The entire process felt well-managed and straightforward. I appreciate the focus on providing accessible and suitable assignments, and finding reliable job placements is undoubtedly a key strength. Overall, a trustworthy agency providing good support.
View Details
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Customer Reviews
I have been working for Eyears for a couple of years now. My consultant Sarah is the best. she is professional, very approachable, knowledgeable and understands my work needs. They always try to get me jobs close to where I live. All staff at Eyears are amazing.
Communication is excellent, they send emails, text messages and confirm the shifts. They call see how you doing
Overall they are great agency to work with and I would recommend to any of my family and friends.
pro:flexible hours, good communication and team, summer hours
con: cant contact Eyears on weekend.
if you need to cancel shift
sam
☆ 5/5
Very unprofessional interview with Lauren
She extends the time just to get paid. Digging the time gap in 2002 which 20 plus years period. Ridiculous. She barely talks with hmmmm s ehhhhs . How on earth she can interview with such poor attitude. Very disgusted with the quality. She needs proper trainer or replaced. Please HR manager, check her interview recorded videos and find better candidate.
Nasiba Babadjanova
☆ 1/5
I have worked for Eyears since I finished college, this is an amazing agency to work for and would highly recommend it to any of my friends or family. All the staff are friendly, approachable and always find work around your availability. A big shout out to my personal consultants Matt and Zara who are constantly finding me work around my university course and giving me the opportunity to work in a range of early years settings, which has helped me develop my professionalism. With this agency you also get the opportunity to complete courses, such as first aid and safeguarding.
Chloe Hodgetts
☆ 5/5
An amazing agency to work for!!!
I am on my second long term placement with Eyears and have found that they are very prompt in finding work for employees. The placements are usually long term and if not, I can guarantee I wont be out of work long before a new placement is agreed. The staff are absolutely lovely and easy to talk to.
A special thanks to Scott for all his hard work, well done 🙂
tania brown
☆ 5/5
I have worked with this company for a number of years. They provide great staff for my nursery and are always asking for honest feedback. They go above and beyond to ensure our requirements are met each week. Lucy Our agent is polite, friendly and is always available on the end of the phone.
Alison Galbraith
☆ 5/5
Professional , reliable
I have been working for Eyears for a couple of months now. My consultant is very approachable, knowledgeable and understands my work needs. They always try to get me jobs close to where I live.
Working with Eyears has given me the opportunity to gain experience working with different age groups of children and working in different settings allows me to learn new things.
Communication is excellent, they send emails, text messages and confirm the shifts.
They provide courses like first aid, safeguarding which is good to keep ourself updated.
Overall they are great agency to work with and I would recommend to any of my colleagues.
Pros: flexible hours, good communication and team, summer hours, training.
Cons: very rare last minute calls.
Tapaswi Gowda
☆ 5/5
E years have been a godsend for me. I would highly recommend it to anyone who is looking for work as they do provide multiple opportunities that cater to individual needs. My personal consultant Zara is absolutely amazing. She is very understanding, supportive and caring of my personal needs and Homelife. As I can imagine it is a very busy workplace but I have always felt cared for as a individual.
Sam KBeauty
☆ 5/5
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Address
3 Brindley Pl, Birmingham B1 2JB, United Kingdom
Business Hours
Monday: 08:30–18:00
Tuesday: 08:30–18:00
Wednesday: 08:30–18:00
Thursday: 08:30–18:00
Friday: 08:30–17:30
Saturday: Closed
Sunday: Closed
Retail Human Resources provides exceptional support for businesses navigating the challenges of staffing and talent management. Their expertise in identifying and securing qualified personnel is truly valuable. We’ve observed a considerable improvement in client companies’ ability to build strong teams thanks to their proactive recruitment strategies and focus on candidate quality. A truly beneficial partner for growth and operational efficiency.
The team demonstrates a deep understanding of the retail sector, offering tailored solutions that address specific industry needs. Their dedication to fostering positive employee experiences and ensuring regulatory compliance is admirable. We appreciate their comprehensive services which include training and ongoing support, contributing to a healthy and productive workforce. Recruitment, Training, and Compliance are their strengths.
Address
39 Marlborough Rd, Birmingham B36 0EH, United Kingdom
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: Closed
Sunday: Closed
HR Employment Bureau provides a remarkably supportive experience for job seekers. The team demonstrates a genuine commitment to matching candidates with suitable roles, offering proactive communication throughout the process. They are clearly focused on the candidate well-being, even when a position isn’t a good fit, ensuring a respectful and positive interaction.
The level of dedication shown by the staff is truly commendable. Their willingness to go beyond simply submitting applications and providing thorough career guidance creates a lasting impression. This reinforces their reputation for being a valuable asset for those seeking employment and a trusted partner for businesses alike.
Customer Reviews
The best employment agency in the West Midlands! A fantastic group of people dedicated to bringing employers and employees together. Friendly, professional and genuinely interested in their clients. Always willing to go the extra mile and smile whilst doing so.. A special mention to Kevin and Daniel who have often been/done more than most in their respective positions.. Proud to have represented them in the past and wish them nothing but good things going forward… Unsure?? Just give them a call, you will not be disappointed…
Iain *GBMtv* Gibson
☆ 5/5
Jackie Mills from start to finish has been exceptionally helpful in aiding myself throughout the whole experience. I can’t thank her enough for putting me forward for the role I have now accepted. Calling prior to interviews and afterwards goes to show the level of care she displays towards prospective candidates. Providing concise, timely updates on proceedings also gave a sense of being in the loop!!! Once again, Thank you and Thanks again x
Captain Morgan
☆ 5/5
Got a temp to perm job. Swift onboarding process, no stress at all. Ben helped a lot after the onboarding process and is a great asset to the team.
monica otomiewo
☆ 5/5
Jackie is fantastic, even called me to let me know that I didn’t get an interview which is brilliant and it shows she goes the extra mile.
Really lovely to have spoken to her and she is a credit to HR Employment Bureau.
Lew Astbury
☆ 5/5
Jackie Mills was instrumental in the hiring of a number of key roles within my company over recent months. Jackie was always professional but friendly, understood our business and the people and culture. Jackie went through a rigorous process to ensure those that she put through to interview were what we were looking for, something which several other recruiters didn’t/couldn’t do. I would absolutely recommend working with Jackie! She’s a gem in the recruitment world for sure.
Melissa Bates
☆ 5/5
Especially during the current pandemic, its been quite difficult to find a job. Personally, I moved from Bournemouth to Birmingham and found it even harder to find a job myself. Signing up with the HR Employment Bureau relieved a lot of anxiety and the stress of finding a job off my own back. I’ve now been at my workplace since February and the communication with the Emma has been outstanding. Initially, she regularly contacted me to see how I was getting on at the workplace and if I was enjoying working for the company.
The HR Employment Bureau, particularly Emma don’t treat you like ’employees’ but more so your friends, your team, your family.
I’m comfortable knowing that if I was to have any issues, in any shape or form, Emma will be happy to help.
I strongly recommend signing up with the HR Employment Bureau if you are looking for stability and comfort at your work.
To Emma, I thank you for all your hard work and your support since our initial conversations before Christmas. You are a credit to the HR Employment Bureau.
Brad Mitchell
☆ 5/5
Jackie was very efficient at finding us a brilliant candidate for the marketing role. She is both professional and friendly; honestly a pleasure to work with her on this vacancy. Thanks
jonny tanser
☆ 5/5
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Address
2nd Floor, Encore Personnel Birmingham, 5 Lower Temple St, Birmingham B2 4JD, United Kingdom
Business Hours
Monday: 08:00–17:30
Tuesday: 08:00–17:30
Wednesday: 08:00–17:30
Thursday: 08:00–17:30
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
Rating
6.9 (+ 112 reviews)
Encore Personnel Birmingham offers a truly helpful recruitment experience. The team demonstrates a clear dedication to finding suitable roles and providing support throughout the process. I’m impressed by their consistently professional demeanor and the genuine effort made to understand individual needs and career goals. It appears to be a well-regarded agency.
Their consultants are clearly skilled and committed to delivering excellent service. The focus is on building relationships and providing ongoing assistance, making the job search feel less stressful and much more positive. This creates an environment conducive to finding both the right candidates and the right opportunities.
View Details
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Wheelchair-accessible entrance
Customer Reviews
Encore personnel is one of the Best recruiting agencies in Birmingham. Always helpful. Staff at Encore Personnel is kind, helpful, Honest and understanding.
Especially Lady called Pippa she is the Best she help me and my family a lot of times she is the star ⭐️. If I ever have to go back to agency work Encore personnel will be the first agency on my list as I have been working with them for a long time in different places and never had a single problem with anything. Truly one of the best agencies. Highly recommended.
Emil Kanci
☆ 5/5
Couldn’t thank Zandy enough for her professionalism, guidance and support throughout all stages of the process in applying for a new role.
It’s easy to see that Encore have some highly experience consultants, are very well established in recruitment and provide an excellent service from initial application to final stage interviews.
Highly recommend!
Many thanks again for all your support.
Jamie Massey
☆ 5/5
What a pleasure it was to work with Zandy! Not only she got me the job I always dreamt about, but she showed her professionalism, was very pleasant to talk to and went above and beyond. I am so grateful for her help. Encore has found a real gem!
Helene Piron-Smith
☆ 5/5
I cant say enough about this fantastic company , Zandy Houghton has just found me my ideal job. It was a pleasure speaking with her on every occasion , very polite, friendly and very professional , communication from her was first class. Highly Recommend this company if you are looking for a work placement.
Wendy Holder
☆ 5/5
Hello.
I worked at the agency for exactly two weeks.
I have worked in many other warehouses and I have extensive experience in this field.
The things I saw inside are positive from the way it works the rating is excellent!
Why?
The training that was conducted was explained in detail and when I encountered difficulties in the work process immediately responded to Mr. Andy for which I thank him.
Thanks also for his responsiveness and courtesy to the work process.
The other thing I didn’t like was that there were a lot of colleagues who didn’t literally speak English.
I wonder how they went through the training ??
The other thing that my friend I worked with at the same agency was in a difficult situation.
His situation was that his mother could not find a job because of the language she was learning.
My friend tried to find a job for his mother and the agency said they would not hire her because she did not know the language !?
These motives of the agency are questionable and many colleagues disagree with the motives of the agency.
I ask the agency to correct these things because in the future there will be problems of a very special type.
People which are about to start in Encore personnel job, please keep an eye on your payslips.
Because the agency seems that has problems with payments.
The payments are on time but sometimes she is not paying the correct amount of working hours.
Thanks.
Because the agency will see this i beg someone from higher post to provide a brand new printer for the kind ladies in the office.
Martin Chenchev
☆ 2/5
One of the better resourcing agency- James is one of the best spoken and honest guys i have dealt with during my Fairly new HGV career. Decisive and Fair. I would definitely give them my business and recommend job seekers as well.
Live better A
☆ 4/5
I thought I was doing a great job best driver for the agency month after month. Then the pandemic happened and they dumped me no furlough no new assignment nothing. I was on a temp to perm too. Suppose you only know people when the chips are down. We are less than nothing to these agencies. Since Chet and Charlotte left so did the humility and professional standards.
HTC Beats
☆ 1/5
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Address
21 Graham St, Birmingham B1 3JR, United Kingdom
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–16:30
Saturday: Closed
Sunday: Closed
Red Rock Consultants Ltd. provides a truly supportive and professional experience. The team consistently demonstrates a dedication to finding the right fit, offering a personalized touch that goes beyond a standard recruitment process. Their commitment to client and candidate well-being shines through, resulting in a remarkably positive journey towards finding or securing a suitable position.
I’ve been impressed by their responsiveness and proactive communication. They excel in understanding individual needs and matching them with relevant opportunities. The agency’s focus on building strong relationships and providing ongoing support is a testament to their commitment to career success, setting them apart from many others.
Customer Reviews
Donna at red rock consulting has been nothing but helpful. Fast and effective with excellent results she goes above and beyond her role as a consultant, making sure your happy and productive in your new environment with friendly checkups on both employer and employee side to ensure things are running smoothly. I could not have asked for a better consultant and will 100% use them again and advise others to do the same.
Alex Earnshaw
☆ 5/5
A Big thank you Red Rock recruitment especially Olivia for her helping land my role. The whole process went smooth from start to finish. Honestly couldn’t have asked for a better overall experience. Many thanks Olivia.
Nazir Nour
☆ 5/5
A lovely recruitment agency, that i recommend highly.
A big, personal thank you to Olivia who has helped so much in my job search, which has now been successful.
Updates were always given, there was never a quiet patch to leave me questioning about where the application was, even went to extents of staying in touch with me outside of work hours so communication was always prompt and prioritised,
A lovely lady, and a reliable company, that i will always be thankful for 🙂
Jodie Leigh
☆ 5/5
Hello Red Rock is a very good agency, very helpful staff, nice and kind people. When it comes to payslips, everything is also on time. The payouts are the same. I will remember working with them very fondly. Regards Jordan
Jordan Breczkiewicz
☆ 5/5
I have used Red Rock as a client and a candidate. I recently worked with Oliver Smith as a candidate successfully securing a white collar position within a large well respected organisation. Red Rock and in particular Oliver, displayed a professional, personal and well informed service. I will continue to use Red Rock from a client standpoint without hesitation.
Elliot Whittaker
☆ 5/5
Spent 12 weeks working through red rock before being taken on permanently.
From the start James Newman put himself out there for me and went above and beyond. Any queries/problems i had he sorted them that day. Even making sure everything was right when i got taken on permanently. Unlike other agencies where things get “forgotten” and passed down the line.
Couldn’t recommend james and red rock enough.
I wouldn’t hesitate working through red rock again if i ever needed to.
James Street
☆ 5/5
Worked for them for a few months they put me on a site where I was earning significantly less than the other labourers doing the same job, which I understood, tried to get it sorted to where I would receive an amount closer to the guys I worked with, I was strung along by Andy a good 2-3 months telling me he would try to get my money increased to no avail and then to make matters worse my weekly pay then went from being around 60£ less then the others to about 100£ less, spoke to my supervisor and found out they were paying 15£ for me and hour but they was only paying me 13 payroll taking pension deductions that was never paid to the pension company! which further reduced my weekly wage, they also refused to refund this! Till this day so about 100£ of my money that I worked for that I will never get, stringing me along promising call backs they also claimed my tax code changed twice in one month .refused to pay me through Utr/cis then had the cheek to ask me about finding another job for me after I left after months of limbo, I now work with a better agency that pay me through Utr making more in 4 days then I did with them for 5.
Joahua
☆ 1/5
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Address
3rd Floor, Hays Recruitment Agency – Birmingham, 1 Colmore Row, Birmingham B4 6AJ, United Kingdom
Business Hours
Monday: 08:30–18:00
Tuesday: 08:30–18:00
Wednesday: 08:30–18:00
Thursday: 08:30–18:00
Friday: 08:30–18:00
Saturday: Closed
Sunday: Closed
My experience with Hays Recruitment in Birmingham has been mixed. While they offer a range of roles across various sectors, the communication wasn’t always consistent. Finding a dedicated and responsive contact proved challenging at times, impacting the overall sense of support during the job search process. Candidate experience can be improved.
The agency does possess access to quality job opportunities, which is a definite plus for those seeking employment. However, a greater emphasis on clear communicationand proactive follow-up would significantly enhance the service provided. They seem to offer a broad scope of potential careers.
View Details
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Wheelchair-accessible entrance
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LGBTQ+ friendly
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Transgender safe space
Customer Reviews
I had such a positive experience with Hays Recruitment. Poppy helped me secure a job in my field, and it has been a pleasure connecting with her. She communicated so well throughout the entire process and made everything feel seamless. Poppy is incredibly lovely, supportive, and helpful. Thank you so much for everything!
Toya Mel
☆ 5/5
Absolutely rubbish agency offered me a job with false advertising regarding training it was a 11 intense exam based training with rubbish management , weekly pay issues and impossible to speak to someone if your contact was on leave! to then sending me job descriptions and no replies when emailed.I would never recommend this agency to anyone.
Gurpreet Sahota
☆ 1/5
Disgusting after waiting 3 months and was given start date. They call to tell me they are unable to go ahead with offer. Couldy not speak to somebody for three weeks. i was told to start then to be told it was incorrect info. I could go on !!
avi sohan
☆ 1/5
I recently applied for multiples jobs on their website Birmingham, as my contract with my previous job was coming to an end, I revived an email for an interview about a job as my Cv is very good, I replied back asking if the interview was f2f or call they did not answer they gave me a date, so me being clueless I went to the office and the lady who booked the interview didn’t even know I was coming in. I told her I had replied to the email and she said she forgot to answer, after the interview I was told they had jobs available and they had to wait for another colleague to get back to the office and I would’ve received a call, after a week I still hadn’t receive a call and they kept posting new jobs and I kept applying. I don’t think they are serious in what they do, just wasting people time for nothing.
Kofi Agbamey
☆ 1/5
Back in October 2023 I was interested in applying for a role, but I first wanted to clarify a few things with them. They were literally IMPOSSIBLE to get hold of, so I eventually decided to apply the same – as I faced some IT issues that prevented me from submitting my application, I was forced to try and get hold of them again. I tried to get in touch with Hannah Hackett (the consultant looking after the vacancy) numerous times and in various ways, but not once she acknowledged receipt of my emails and texts, or returned my calls and voice messages. I then managed to contact her colleague Myles Hunt both over the phone and via email – he promised he’d pass the message and CV on to Hannah, but I never heard from her or him again. I even went to their office in person – they didn’t let me upstairs, but I managed to speak on the phone with Sarah Hawker, whom advised to send her the CV as she promised she’d have passed it to Hannah. As soon as I did so within the same hour, I received an automated email notifying me that she was on annual leave now (which of course she didn’t think of telling me about). Useless to say, no response from Sarah or Hannah after my email. I honestly don’t know how they can keep this business going when they so shamelessly and ungratefully repel and disrespect applicants. The audacity of asking for professional and qualified applicants, when they operate in exactly the opposite way themselves . Cherry on top – when I tried to log a formal complaint centrally, I was redirected to call the Birmingham Office, so basically they have no super partes actor that could look into whatsoever complaint and redress things
S H
☆ 1/5
Hi. I have been registered with Hays since 10 months and not a single job has been allocated. They don’t return your calls or emails. If i do get connected they say o we will check and get back to we r sorry bla bla… and never hear from them ever. I had to keep chasing them and finally decided to stop. One of the worst agency this is my personal opinion and experience. Do not waste your time registering.
Zap Zesty (Zapzesty)
☆ 1/5
Applied for many jobs. Qualified nrswa civils supervisor been in the game since 2007 tickets in date. I’ve had not 1 response no phone call absolutely nothing. Was going to go to office and ask what’s going on but what’s the point. Its their loss..found a good job at 50k a year. Don’t know how this place works but it’s backwards or doesn’t like I’m Asian. Really makes no sence as I’m fully qualified and experienced.
N A
☆ 1/5
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Catalog of services offered by human resources agencies in Birmingham
Recruitment and Staffing
Human resources agencies often provide recruitment and staffing services for businesses of all sizes. This includes identifying, attracting, screening, interviewing, and hiring qualified candidates to fill open positions, ranging from entry-level roles to executive leadership positions.
Talent Acquisition Strategy Development
Effective talent acquisition requires a well-defined strategy. HR agencies help companies develop talent acquisition strategy development plans that align with their business goals, considering factors like market trends, competitor analysis, and employer branding to attract top talent.
Compensation and Benefits Administration
Proper compensation and benefits administration is crucial for employee satisfaction and retention. HR agencies assist with designing, implementing, and managing compensation packages, including salaries, bonuses, health insurance, and retirement plans.
Performance Management Systems
Establishing clear expectations and providing regular feedback are essential for employee growth and organizational success. HR agencies facilitate the implementation of performance management systems that include goal setting, performance reviews, and development plans.
Employee Relations and Conflict Resolution
Maintaining a positive and productive work environment requires proactive employee relations and conflict resolution strategies. HR agencies can mediate disputes, address employee grievances, and promote a culture of respect and professionalism.
HR Compliance and Legal Support
Navigating the complex landscape of employment law requires specialized expertise. HR agencies provide HR compliance and legal support, ensuring businesses adhere to regulations regarding hiring, firing, wages, and workplace safety.
Training and Development Programs
Investing in employee growth is key to organizational success. HR agencies develop and implement training and development programs to enhance skills, improve performance, and prepare employees for future roles.
HR Outsourcing and Consulting
For companies that need to manage HR functions but lack internal resources, HR outsourcing and consulting services provide a cost-effective solution. Agencies handle a wide range of HR tasks, allowing businesses to focus on their core operations.
Frequently Asked Questions about Human Resources Agencies in Birmingham
What services do human resources agencies typically offer?
Human resources agencies provide a broad range of services to businesses. These often include recruitment and staffing solutions, employee benefits administration, HR compliance consulting, performance management system development, training and development programs, and assistance with employee relations issues. The specific services vary from agency to agency, so careful research is important.
Why would a business use an HR agency instead of handling HR functions internally?
Businesses might choose to use an HR agency for several reasons. Some lack the internal expertise to effectively manage all HR functions. Others may have limited resources or want to focus on their core business operations. HR agencies can provide specialized knowledge and flexibility that internal teams might not offer.
How do HR agencies help with recruitment?
HR agencies assist with recruitment by handling various tasks, including job description creation, candidate sourcing through various channels, resume screening, conducting interviews, performing background checks, and extending job offers. This relieves the hiring manager's time and ensures a more thorough search for qualified candidates.
What types of businesses typically utilize HR agencies?
A wide range of businesses, from small startups to large corporations, use HR agencies. Industries with high turnover rates or those experiencing rapid growth often find HR agencies particularly helpful. Industries can include technology, healthcare, finance, and retail. The need is driven by scaling challenges.
How are HR agencies compensated? What are the common fee structures?
HR agencies typically operate on a few different fee structures. Contingency fees are paid only if a successful hire is made, retainer fees provide ongoing HR support for a fixed cost, and hourly rates are charged for specific services. The right choice depends on the business’s needs and budget.
How do I choose the right HR agency in Birmingham?
Selecting the right agency involves careful consideration. Start by defining your specific needs. Then, research agencies' reputations, experience in your industry, and client testimonials. Compare fee structures and assess the agency's communication style to ensure a good fit.
What’s the difference between a temp agency and an HR agency?
While both provide staffing solutions, there's a key distinction. Temp agencies primarily focus on providing temporary workers for short-term needs. HR agencies offer a broader range of services, including permanent placement, HR consulting, and strategic workforce planning.
How do HR agencies ensure compliance with employment laws?
Reputable HR agencies stay current with federal and state employment laws and regulations. They advise clients on best practices to ensure compliance regarding hiring, firing, wages, and benefits. They help minimize the risk of legal issues.
Can an HR agency help with employee handbook development?
Yes, many HR agencies offer employee handbook development services. They assist businesses in creating comprehensive handbooks that outline company policies, procedures, and expectations, promoting clarity and helping avoid misunderstandings and potential legal liabilities.
How can I verify the credentials and licensing of an HR agency in Birmingham?
It's vital to verify an agency’s credentials. You can check for relevant certifications such as SHRM-CP or PHR. You can also check for any disciplinary actions through relevant regulatory bodies or by requesting references from previous clients. Due diligence ensures you’re working with a reliable partner.
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