Best travel agencies in Birmingham: find options near you

When it comes to planning your next getaway, having a reliable travel expert by your side can make all the difference. Birmingham is home to a variety of agencies that specialize in crafting unforgettable experiences, whether you are looking for a relaxing beach holiday, an adventurous trek, or a cultural exploration of new destinations. The right agency will not only help you select the perfect itinerary but also ensure that every detail is taken care of for a seamless journey.

With such a plethora of holiday planners available in the city, it can be overwhelming to choose the best option. Some agencies have built a solid reputation for their exceptional customer service, extensive knowledge of global travel, and competitive pricing. By focusing on those who are highly regarded within the industry, travelers can feel confident that their trips will be memorable and enjoyable, filled with remarkable experiences and valuable insights.

Discover 10 outstanding options for travel agencies in Birmingham

Here are 10 outstanding options for travel agencies in Birmingham based on value for money:

1. Pak Travels Ltd

Pak Travels Ltd
Address
530 Coventry Rd, Small Heath, Birmingham B10 0UN, United Kingdom
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
9.9 (+ 670 reviews)

Pak Travels Ltd offers an exceptional travel planning service, ensuring a hassle-free experience for their clients. Their commitment to providing great customer support sets them apart, with staff readily available to address any inquiries or adjustments needed during the booking process.

Their efficiency in finding competitive prices and suitable options showcases their dedication to customer satisfaction. With quick response times and a professional approach, Pak Travels is the ideal choice for anyone looking to book their next getaway.

View Details
Service options
Customer Reviews
[su_testimonial name=”Ifzal Hussain” photo=”https://lh3.googleusercontent.com/a/ACg8ocJEzKhV_11t1YJHPVSEEk8GULRLnAYBza4c_s96rqRTvKfH9g=s120-c-rp-mo-br100″]My one stop for all Travel across the globe.
Pak Travels have always been on hand for support and to deal with any queries from finding great prices for travel to dealing with any issues or changes I request.

Momina Sadiq (Travel Consultant) did a fantastic job of finding me an alternative return date and handled all the communication perfectly.

I highly recommend Pak Travels to manage all your holidays.

Great communication
Speedy response
Great prices[/su_testimonial][su_testimonial name=”Khalil Aslam” photo=”https://lh3.googleusercontent.com/a/ACg8ocLt0ZJU7DHUvz4XYAmljvj83feEtNYjooxoSmJDfgI3U_t8=s120-c-rp-mo-br100″]Thank you. Faiq has been brilliant in finding last minute tickets at a very reasonable rate. Extremely responsive and reliable individual. Kept me updated throughout the process. Recommend for all you vacation requirements. Khalil[/su_testimonial][su_testimonial name=”Shakeel Javed” photo=”https://lh3.googleusercontent.com/a/ACg8ocIWmQH3HcaHtYYUK5iwMOjhE1gcpo2dlEIWyAIaZLAikk57rw=s120-c-rp-mo-br100″]When you purchase tickets from a website, you do need to be careful, ask yourself what is the final price of the ticket, how long will it take for your tickets and location of seats to be approved and arrive, who are you sending your hard earned money to? Pak Travel are excellent, we were given the best price and stop over times on a time constraint booking platform, I mean peak season. Momina from Pak Travel was very professional in her customer service approach, diligently carried out all her checks, for our needs and requirements in the booking process. We had the option to visit Pak Travels in Birmingham, to make final satisfaction checks and purchase our tickets. Excellent service so far.[/su_testimonial][su_testimonial name=”Hamza Cheema” photo=”https://lh3.googleusercontent.com/a/ACg8ocLjlq022NEups7d9Is7AV5HO2TANG1HMdjVkaTgMk9GBpxs4g=s120-c-rp-mo-br100″]Amazing customer service, Mr Sohail was very kind and helpful. Answered all the queries and guided me through the whole process, Made my life so much easier. Will buy all my tickets from Pak travel from now on ![/su_testimonial][su_testimonial name=”nabeel mirza” photo=”https://lh3.googleusercontent.com/a/ACg8ocLHTtT9OeTn4_pLkmqytY0l0J-YMVaAES75yACdcBsTHZep8A=s120-c-rp-mo-br100″]The customer service was exceptional. Shahryar got us the best deal possible for going to Islamabad from Birmingham at such short notice and the whole process was smooth. Pak Travel are very professional and don’t let you down. They have amazing offers and a must place to go to rather than booking from comparison sites.[/su_testimonial] View all reviews

2. TUI Holiday Superstore

TUI Holiday Superstore
Address
20 Fort Pkwy, Birmingham B24 9FP, United Kingdom
Business Hours
Monday: 09:00–20:00
Tuesday: 09:00–20:00
Wednesday: 09:00–20:00
Thursday: 09:00–20:00
Friday: 09:30–19:00
Saturday: 09:00–18:00
Sunday: 11:00–17:00
Website
Rating
8.9 (+ 384 reviews)

TUI Holiday Superstore offers an outstanding travel planning experience with exceptional customer support. The staff members are not only knowledgeable but also enthusiastic about helping you find the perfect holiday. They make the process enjoyable and stress-free, ensuring you feel confident in your choices.

Whether you’re booking a family getaway or a romantic escape, their dedication to customer satisfaction shines through. You’ll appreciate the attention to detail and personalized service that makes TUI stand out from the competition. Highly recommended for anyone looking to book a memorable trip!

View Details
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Customer Reviews
[su_testimonial name=”Anne Jones” photo=”https://lh3.googleusercontent.com/a-/ALV-UjV5pde597wGChNhOrcejEHxmRgjcIgZlXDfLCwafsTqrK-lK9E=s120-c-rp-mo-ba4-br100″]Thank you so much Emily for all your help today, really can’t wait for our fantastic holiday to Cape Verde. Your knowledge of the resort, hotels, trips and excursions available was amazing! Just one word Excited! It won’t be long before we are booking our next one! See you soon xx[/su_testimonial][su_testimonial name=”Megan Newman” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUtPTFh9tfvaB-VhoPgP54Gqg78VFhdT1_2XkeptqI2fsrt6ps=s120-c-rp-mo-br100″]I came in looking to book my first girls holiday. I was so lost and clueless about what to do, how to book, what things I should look at doing on the holiday. Caitlin was very helpful, supportive, kind and had so much patience to help me while I was looking at different options. Such a lovely worker. 100% recommend her for your holiday bookings![/su_testimonial][su_testimonial name=”becky mcveigh” photo=”https://lh3.googleusercontent.com/a/ACg8ocLNxEXjIgM8vj9npify5-zNqEVdy8v2w_E4v8AzCRvK1Eaeqw=s120-c-rp-mo-br100″]I went in for an appointment with Sam to book our wedding and holiday. She has booked the perfect hotel and was extremely helpful going through all of our options and prices with us. I would definitely recommend using her to book your next trip! Thank you so much Sam [/su_testimonial][su_testimonial name=”Noah Floyd” photo=”https://lh3.googleusercontent.com/a/ACg8ocKTg1kWVkjMk7oS15BghsBNU3pknqrL7_1NdX3IwgYw0jNUxA=s120-c-rp-mo-br100″]**Brilliant customer service**
Numerous times now we have been into the TUI store fort Birmingham to book our holidays with Laura!! Brilliant service all round they have a new manager as the old one is on maternity leave I can honestly say it was nice for the new manager to come and sit with us and try and get us the best prices they could give us which they did!! Holiday booked!! A++++++[/su_testimonial][su_testimonial name=”B Lloyd” photo=”https://lh3.googleusercontent.com/a/ACg8ocJPZA0R510hziigLOxewO_RNcLjsBEIrzr-s_EKaIoj9PAKxg=s120-c-rp-mo-br100″]The lovely Laura Parker helped us choose a great holiday with a fab deal. Very knowledgeable. Listened to what we wanted. Can’t wait to go now . Can definitely recommend TUI fort[/su_testimonial] View all reviews

3. Brindley Cruises

Brindley Cruises
Address
Narrow Boat Bosworth Lady, The Water’s Edge, Brindley Pl, Birmingham B1 2JB, United Kingdom
Business Hours
Monday: 09:00–17:00
Tuesday: Closed
Wednesday: Closed
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 09:00–17:00
Sunday: 09:00–17:00
Rating
8.8 (+ 347 reviews)

Brindley Cruises offers a delightful way to explore the scenic **canals** of Birmingham. With knowledgeable and engaging guides, guests can look forward to an informative and enjoyable experience. The focus on **customer service** ensures everyone feels welcome and well taken care of throughout the journey.

The combination of stunning views and captivating storytelling makes for a memorable outing. Whether you’re a local or visiting, **Brindley Cruises** is a fantastic choice for a relaxing hour on the water, promising great value and a unique perspective of the city.

View Details
Customer Reviews
[su_testimonial name=”Joanne Lindley” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUx7uag3kGDHizhHhkRDV5xzR2TH2RlCLnYSok8ZYHx1o27RChEng=s120-c-rp-mo-br100″]GREAT – HIGHLY RECOMMENDED: Brilliant way to see another side of Birmingham. Guide Kodie was informative, entertaining and just lovely. As we’re the other two crew on board. Super interesting and very reasonably priced. So pleased we found this thing to do and did it.[/su_testimonial][su_testimonial name=”Sairah Aziz” photo=”https://lh3.googleusercontent.com/a/ACg8ocKjx-3TUfdWGDLDBp_BjLTQEgGbYYne0ed00z1G9KCpn861cA=s120-c-rp-mo-ba3-br100″]Really enjoyed the cruise. The guide was lovely, accommodating and informative. It was nice to learn about the history of canals. We were given a warm welcome by the driver, do you call him a driver? But overall lovely. We didn’t even realise when the hour was up.[/su_testimonial][su_testimonial name=”Eduardo Gil” photo=”https://lh3.googleusercontent.com/a-/ALV-UjXqu3zbE-k3IPQ6UJKTWxqMHGurVQe0j0W7zM_p-4_AYy0PotXh=s120-c-rp-mo-ba3-br100″]A picture is worth a thousand words… now imagine 5 😉

Great cruise. Terry had so much passion talking about the history of those canals.

We had a great sunset too which makes things even better :)[/su_testimonial][su_testimonial name=”Katherine Jarrett” photo=”https://lh3.googleusercontent.com/a-/ALV-UjU701t2P-2gzlLRpL9kDfeVQzOoPZpkjxlVaaB4BsfKg5fZsZGTKw=s120-c-rp-mo-br100″]Can’t recommend highly enough. Sam’s charisma as tour guide brought the Birmingham canal tour to life. We laughed, we learnt and we enjoyed every minute. A really great value morning! Thanks so much.[/su_testimonial][su_testimonial name=”Nick” photo=”https://lh3.googleusercontent.com/a/ACg8ocKhEmzydiemcCdrWDUPdy2axT8I5wwuIlh2P8QuH9kt-DL-Vg=s120-c-rp-mo-ba3-br100″]We had a superb and great value cruise on Brindley Cruises’ boat in December 2024. The staff were very friendly, helpful and no hassle and the commentary was very informative and entertaining. Great value bar and a very pleasant way to spend an hour along the canal. Would certainly recommend.[/su_testimonial] View all reviews

4. Hijaz Travel Ltd

Hijaz Travel Ltd
Address
547 B Coventry Rd, Small Heath, Birmingham B10 0LP, United Kingdom
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 11:00–14:00
Sunday: Closed
Rating
7.8 (+ 123 reviews)

Hijaz Travel Ltd. provides an exceptional travel experience that goes above and beyond customer expectations. Their attention to detail ensures a smooth journey from start to finish, allowing travelers to focus on creating lasting memories.

The knowledgeable staff are incredibly friendly and responsive, tailoring packages to meet individual needs. With a commitment to quality service, Hijaz Travel Ltd. is a top choice for anyone looking to embark on a spiritual journey or a memorable vacation.

View Details
Service options
  • On-site services
Customer Reviews
[su_testimonial name=”masuma shadi” photo=”https://lh3.googleusercontent.com/a/ACg8ocKj4detLcK-4swOyFV75ya9eUmYq12E-61jI17hCXDHDeLZ-g=s120-c-rp-mo-br100″]Great Service, 5 star hospitality, incredibly helpful & responsive. Tailored a package that perfectly met our needs.

The accommodation they selected were top-notch & exactly what we was looking for. They also provided great recommendations for activities & restaurants in the area.

From transportation to tours, everything was well-organised & hassle free.

I would highly recommend this travel agency to anyone looking to book their next vacation. I will definitely be using them for all my future travel needs. Thank you for an unforgettable experience!

Masuma Islam[/su_testimonial][su_testimonial name=”Taher Ahmed” photo=”https://lh3.googleusercontent.com/a-/ALV-UjU_oj349KebO7fLvF5JlNsqHtLLO8whqIQACuCS6WNmmR5t2G5j=s120-c-rp-mo-br100″]Booked the deluxe 17 day non shifting package for Hajj 2023 through the Nusuk Hajj website. Alhamdullilah excellent service received throughout. Brother Tofayel was our allocated guide. He was an excellent & thoroughly experienced guide.
Realised pretty quickly our mindset had to change, this isn’t like a normal holiday that you’ve spent a huge amount of money on. This whole journey is a test THERE WILL BE DIFFICULTIES IN HAJJ so be warned most definitely your patience will be tested you’ve have been invited by the Almighty to perform Hajj so go with zero expectations. Again this isn’t like a holiday where you spent thousands so you demand & expect an equally high level of service. Things will go wrong, travel logistics will change this is test on how you react when they do. You spend 15K then demand that Allah swt forgives all your sins at hajj. Even if you spent 100k your money would never be worthy of having your sins forgiven.
Alhamdullilah changing my mindset to this ensured I had a Fantastic experience with excellent levels of service and attention to detail from Al Bait guests. Would definitely recommend.[/su_testimonial][su_testimonial name=”Mohammed Ahmed” photo=”https://lh3.googleusercontent.com/a/ACg8ocII7r7yrX6bGnj7F1f0eliLXomezd_ncGkJFoJ_VlgcwgVb9Q=s120-c-rp-mo-br100″]Alhamdulilah we’ve used Hijaz travel twice for our Hajj last year and on 2017. We can confirm that we have had very good experience with them. We’d always recommend them. JazzakAllah khair for looking after our family, May Allah bless you abundantly.[/su_testimonial][su_testimonial name=”M.E A” photo=”https://lh3.googleusercontent.com/a-/ALV-UjVcv6YaaonUWOJL2X1AcdFUdGFwxgIvr_n1hG9fpsWnDjyhHqk7=s120-c-rp-mo-ba2-br100″]Alhamdolilah Allah made possible for me and wife to perform Umrah thanks to Hijaz Travel last year in October. For someone who is from North Africa that speaks only Arabic and English my experience was excellent 10/10. Special thanks to Shabbir, Tofayl, Akheel, and the other Bengali brother who went above and beyond Masha’Allah. Going definitely with them again for either another umrah or Haj Insha’Allah. highly recommend. I was worried that because I don’t speak neither Urdu or Bengali that I might find it difficult to coupe with them but Alhamdolilah all went well and here is my experience:

Started the process and once I provided them all the documents I was informed on every step needed or actioned by them. Very professionals Masha’Allah.

Once dates were confirmed, a WhatsApp group was formed to keep those going up to date on each step. This was very useful as we kept using WhatsApp throughout the journey even after we arrived back to the UK.

We had a plan every day and the leaders made sure their group was informed and kept up to date.

Now there are few things I want to highlight to Hijaz Travel for the sake of improvement for the future Insha’Allah:

1- it would be better if in Mekka before starting the umrah, for everyone to have the same colour in the form of a bag or something so that the group wouldn’t separate or get lost and follow the leader/group. Some of the brothers like Akheel ( having orange bag ) and another brother ( sorry I forgot your name) who handed couple of green bags helped a lot when doing the Tawaaf as it was easy to identify everyone from the group.

2- when doing Tawaaf please bear with the sisters brothers and don’t rush. Some of the brother/leaders did stay behind to help the sisters which was very much appreciate it.

3- when doing the visits there was both Bengali and English translation but Bengali translation was more favourable.

4- because I was the only native Arabic speaking person in the group, I was approached few times by the hotel staffs both in Makkah and Madenah who raised few things that it bothered them. These are as follows:
– when checking in/out please stay in group and don’t block the entrance.
– when the bus arrive to pick the group, leaders should identify which bus it is for which group first before telling everyone busses are here! This caused issue as some of the group and staff had to put the heavy suitcases in the first bus, then they were told to remove it all and put it in the second bus.
– shouting, arguing and fighting specially in Madinah. people in Madinah are very friendly and they are soft spoken. The hotel manager told me personally “ this is not a Wednesday market, people should not speak that loudly and shout over little things”

5- this one is for the individual/group who are going for the umrah, yes I’m talking about you who are reading this review, please do not do the following when in Saudi:
– when heading for visits ( Zeyarah), Makkah or Madinah the bus will make short/medium stops to rest or view the visit (e.g. Uhud mountain) the leaders will make it very clear how much time you are allowed to take e.g. 15/30 minutes, you will find people selling all sort of things and you will be tempted to buy few things for your family and friends which you are allowed to BUT do not make everyone waits for you! Just be reasonable.
– you are there for a specific purpose to perform umrah/haj. Be prepared to be out of your comfort zone as you might be tired or sleepy and must push forward, please try to make all your prayers at the masjid on time and don’t miss any prayers and du’ua when possible.
– buying gifts for family and friends are often cheaper around those visits places that you will attend so have a little bit of patience.
– bring bottle of waters with you, backpack and some sunglasses You will thank me later
– if you need to wash/dry clean your clothes there are plenty of places in both site who would do that for fair price Ask the hotel or you might see them outside your hotel giving cards.

That is all from my end. Thank you regards Abdullahi[/su_testimonial][su_testimonial name=”Mohammed A. Rahman” photo=”https://lh3.googleusercontent.com/a/ACg8ocI5GHnyfRbkjxjM3kT89aAlanufLaV_KpCmassIHmYhotVcug=s120-c-rp-mo-br100″]The Hijaz team was exceptional. Tofayel Ahmed, in particular, was instrumental in guiding us from the online package booking through to the actual Hajj rituals. I wish them continued success.[/su_testimonial] View all reviews

5. Zam Zam Travels Ltd

Zam Zam Travels Ltd
Address
524 Coventry Rd, Small Heath, Birmingham B10 0UN, United Kingdom
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–14:00
Sunday: Closed
Rating
7.7 (+ 332 reviews)

Zam Zam Travels Ltd offers an exceptional service for those looking to embark on their spiritual journey. Their team is dedicated to ensuring everything runs smoothly, from the initial preparations to the final stages of your trip. Every detail is thoughtfully managed, allowing travelers to focus on their Umrah experience without stress.

The staff is incredibly supportive and attentive, providing useful insights and assistance whenever needed. Many customers appreciate the personalized care they receive, which often includes assistance with accommodations and guided tours. Overall, choosing Zam Zam Travels Ltd guarantees a well-organized and enriching experience for all travelers.

View Details
Service options
  • Online appointments
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Customer Reviews
[su_testimonial name=”Musarat M” photo=”https://lh3.googleusercontent.com/a/ACg8ocJ3lqNh2YDVkOs6kyR3G1QLTrVpoAOy1mok44aU93Zg2RrMmA=s120-c-rp-mo-br100″]I have been to Umrah numerous times with Zam Zam Travels are trustworthy and outstanding. This time again, the services they provided were exceptional. From the preparation to the end of this spiritual journey – I was very impressed with them. Brother Sharif was very helpful and gave excellent service in the UK- He was very informative at all points of our preparations. Support was given in the whole e-visa process and managed to add my sister and my nephew at the last minute – Alhamdulillah. Reaching Jeddah, we were greeted at the airport, and Brother Mahmud got us to perform Umrah with ease. Brother Mahmud was understanding, supportive and always checked upon us. I wanted to do another Umrah and they provided information and supported me how to get to Masjid Aisha. The transition in going to Medina was done well as the transport was First Class. Brother Afsar was very helpful and always checked upon us, the organisation for the Ziyarat of the different Masjids in Madinah Munwarah were insightful and the Ziyarat to the Roza of the Muhammad S.A.W was done so efficiently that it was surreal. I would highly recommend Zam Zam Travels as they gave us excellent hotels which were very near to both Holy Places, the service provided was outstanding – will go again with them . I am very grateful that they have made my dream come true and may Allah swt give them Barakah.[/su_testimonial][su_testimonial name=”Syed Ali” photo=”https://lh3.googleusercontent.com/a-/ALV-UjW2vP4Bugk-4tTaxrZJl02Dw0Fv4rqoB2_k3bHJrEcFm63OcAN6DA=s120-c-rp-mo-ba2-br100″]We have just got back from Umrah & wouldlike to say it was an amazing eye opening experience & zam zam arranged our package which was brilliant Alhamdulilah. The guides in Madinah – Afsar Bhai was patient & very kind to us while we was in Madinah he will explain everything in detail to you Perfect service from him Jazakallah Khair. Mahmood bhai in Mecca was efficient and assisted us on our journey in mecca including also Abdul Aziz who was our guide inside the Haram who took us through our first Umrah completely. Perfect service & highly reccommended.[/su_testimonial][su_testimonial name=”Muhibul Miah” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUXG6ssIqRbiglyU2gN_v7awNUh4u3RWUouk8Ec_NgutEDLpew=s120-c-rp-mo-br100″]From start to end they were all extremely helpful and very accommodating. I had 2 children under 5 and they were all looked after by brother Shoriful to mahmud to Afsar, they could not do enough for us. They were very understanding with me, not just with my umrah but everything thing else I needed. They were on hand 24/7 for anything and were always available for me. Especially brother Shoriful Haque, without his help I don’t think I could have taken this trip. He will always there to answer questions and advice when needed. I was calling him at 2am for advice as I forgot about the time difference and he answered straight away.
A huge thank you to everyone from us. You all did excellent and should be proud. I will always recommend Zamzam to everyone.[/su_testimonial][su_testimonial name=”TrxminnOfficial” photo=”https://lh3.googleusercontent.com/a-/ALV-UjVVhW_64gT0V1u4jZgB7bu3m6zUiKEQhuoCq2-DtGUXxovBREs=s120-c-rp-mo-br100″]I just want to take this moment and say, thank you very much to ZamZam travels, who sorted out my package to attend Umrah 2024! Firstly I would like to start or with Brother Bodrul who’s customer service was amazing and ensured, I was on top of things and also helped me!

Secondly I would like to thank Brother Hassan who took us on the tours during Mecca and in Medina! His knowledge was brilliant and I’ve learnt a lot thanks to him! It was an hectic start for me as it’s my first time, however, his wise words made the umrah journey for me and he was phenomenal on the journey with us! Alhamdulillah I have made a brother for life!

Also, brother Mahmood in Mecca, was fantastic and so was brother Afsar! They helped us a lot!

Finally, I would like to thank Zam Zam travels and I would highly recommend you to purchase a package for umrah or even hajj! They are the best in the game! Alhamdulillah! May Allah bless them and always give them success! They have a strong, supportive and caring team![/su_testimonial][su_testimonial name=”Abul Kashim” photo=”https://lh3.googleusercontent.com/a/ACg8ocI3XokwIDOxTM-IyJN6-rXhxliIVc1sqUuvhBSOyURJL9zkTA=s120-c-rp-mo-br100″]We went on Ummah with Zam Zam travels this year. We stayed in a wonderful hotel with great service. Our guide was Mahmud and we had a great experience with him.
He was very helpful and tolerable. Was always considerate, checking up on us making sure we were doing okay.[/su_testimonial] View all reviews

6. Trailfinders Birmingham

Trailfinders Birmingham
Address
25-29 Temple St, Birmingham B2 5DB, United Kingdom
Business Hours
Monday: 09:00–19:00
Tuesday: 09:00–19:00
Wednesday: 09:00–19:00
Thursday: 09:00–19:00
Friday: 09:00–19:00
Saturday: 09:00–18:00
Sunday: 10:00–18:00
Rating
7.0 (+ 116 reviews)

The service provided by Trailfinders Birmingham is truly commendable. Their team shows incredible dedication and attentiveness, which ensures that each customer’s travel needs are thoroughly addressed. From planning intricate itineraries to providing valuable advice, they excel in delivering a personalized experience that stands out in the travel industry.

Additionally, the agents display profound knowledge about various destinations, making them a reliable option for any traveler. Whether you’re looking for tailored recommendations or competitive pricing on flights and accommodations, Trailfinders Birmingham has consistently proven to be a top choice for unforgettable adventures.

View Details
Service options
  • Online appointments
  • On-site services
Accessibility
  • Wheelchair-accessible entrance
Customer Reviews
[su_testimonial name=”Rick Solly” photo=”https://lh3.googleusercontent.com/a-/ALV-UjWpoSMRVopceN-4LWyrWCcnGj9c-3TZ5GjuGKc82VjK4efhnmS9=s120-c-rp-mo-ba6-br100″]Excellent service. Phil was extremely patient with us asking all sorts of questions. We were really meant to feel that the details of our trip really matter to him. Thank you Trailfinders.

Adrian, on the Cruise Desk was superb today booking our next adventure. If you haven’t booked with TrailFinders, you need to. They won’t let you down.[/su_testimonial][su_testimonial name=”Tony B” photo=”https://lh3.googleusercontent.com/a-/ALV-UjVNChyk223zqkALgD5sKaCQmNJPE2KMIQoPB2ClsOURphHUM7Td=s120-c-rp-mo-ba4-br100″]Great place to plan your big trip. Staff have very good knowledge about a range of places. Just wish you were able to book a slot with a specific member of staff. We have been in 3 times and had to use 3 different members of staff, not helpful. We find a young lady named Heather to be very good with a great knowledge of New Zealand.[/su_testimonial][su_testimonial name=”Lynn Hingley” photo=”https://lh3.googleusercontent.com/a/ACg8ocK6YRMvx6sS61efCf7ixhh7wa-oLlRCVfGeLbpiM9wcmPBYCg=s120-c-rp-mo-br100″]I love Trailfinders which is why I return to them time after time. On this occasion it was to book us some extra days for sightseeing built around an already booked river cruise. They excelled on finding us flights and accommodation at a really good price, adding advice and guidance where they could. Daniel is to be commended for his customer care. My travel companion from Australia was well impressed by the travel plan he devised for us.[/su_testimonial][su_testimonial name=”Samantha Grimley” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUaw80zCTRXwkrQNbsqxM5CxDmtPY3J_xXj22ZpxuIXg-wHBerq=s120-c-rp-mo-br100″]This is our 4th trip booked with these guys, they are brilliant.
We tend to find a generic holiday idea but then like to adapt parts of it to more what suits us and they haven’t let us down ever.
Also surprisingly good prices for great flights and great accommodations.[/su_testimonial][su_testimonial name=”David Hanson” photo=”https://lh3.googleusercontent.com/a/ACg8ocIkyYJTSGwGf6GZ0yQvWgEMXTbjQYAk0zcn5uLJRqyMPLJV9Q=s120-c-rp-mo-ba6-br100″]This is one of the best places to book a holiday, especially one that is a little different from the norm.

The staff are really helpful and patient and once you give them an idea of what type of holiday you’re after, you are given numerous options to ponder!

Nothing was too much trouble, I was looking for a possible safari holiday, I now have some thinking and dreaming to do!!!

Nothing appears to be too much of a problem, well done![/su_testimonial] View all reviews

7. GIA TRAVEL

GIA TRAVEL
Address
Park House, Regus, Bristol Rd S, Birmingham B45 9AH, United Kingdom
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
6.0 (+ 105 reviews)

GIA Travel offers an exceptional booking experience, making it easy for clients to secure their travel arrangements without hassle. The staff is incredibly helpful and provides tailored assistance, ensuring that every customer’s needs are met efficiently. Their dedication to outstanding customer service sets them apart in the travel industry.

Clients often praise GIA Travel for their affordable packages and support throughout the planning process. The team goes above and beyond to address any concerns, making complex itineraries manageable. Overall, GIA Travel is a reliable choice for anyone looking to book their next getaway!

View Details
Accessibility
  • Wheelchair-accessible car park
Customer Reviews
[su_testimonial name=”Tinku Thamby” photo=”https://lh3.googleusercontent.com/a/ACg8ocK2Ax27ULdQnXUrr3OpGkTbmg2EIFz7mz42sbt7FrufIOerJEU=s120-c-rp-mo-br100″]Happy to book with GIA travels, thanks a lot Mr.Any, for supporting me to book a ticket with the cheapest rate than the site offers. I personally appreciate your service and hospitality.
I highly recommend GIA travels for any booking and holidays packages[/su_testimonial][su_testimonial name=”Alphin Stanly” photo=”https://lh3.googleusercontent.com/a/ACg8ocJEnygkcDsZ7S8slMYeQL0XEU9Uw9qRABl3jiYEtSSTpXYS4w=s120-c-rp-mo-br100″]The worst experience from a travels. I contacted them regarding a visa application and asked for details. They end up just by sending a checklist photo. And again I tried contacting them explaining my criteria and after a while they told they will contact me after 15 minutes and it’s been days no response from their end. The worst service ever received and no value on how to treat the customers.[/su_testimonial][su_testimonial name=”Abhijith Joshy” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUd8Ve4kAYav33E-vKN7B2fahiDjueSat4tR2_BqEgpfTVZtHsz=s120-c-rp-mo-br100″]Terrible Service
Terrible Service – Unresponsive and Unreliable

I booked a ticket through Gia Travels and received my tickets via email. Unfortunately, I was unable to access my email, so I contacted them to resend the tickets. Despite sending multiple messages and making several calls, they never responded or sent the tickets again.

On the day of travel, I reached the airport and still had no access to my tickets. I called and messaged them again, but there was no response. This caused me significant stress and inconvenience.

This level of service is completely unacceptable. I trusted them with my travel plans, and they failed me at a critical time. I would not recommend Gia travels to anyone looking for a reliable travel service.[/su_testimonial][su_testimonial name=”Pooja Poojitha” photo=”https://lh3.googleusercontent.com/a-/ALV-UjWdrhI6xwYwPkRbc7EZ3tXCNeaTTCrCR_UKnKHQNy8vm5cYRTxG=s120-c-rp-mo-br100″]Had a great experience with Gia travels . Staff Julie helped us to look into good holiday packages with good price . They are available at any time . Because it was international trip I had lots of doubts . She helped us in every step that I seeked for help . I recommend Gia travels to everyone . Staff were friendly[/su_testimonial][su_testimonial name=”Jijo Reji” photo=”https://lh3.googleusercontent.com/a/ACg8ocKgnA8AsgDXrXYJy2FwTFcou2nhS2K8SQ9yW3mSjli35GeBfgk=s120-c-rp-mo-ba2-br100″]I had a great experience booking my ticket with Gia Travel Agency! Lincy helped me through the entire process, and she was super helpful and professional. Everything went smoothly, and she made sure all my questions were answered. I’d definitely recommend them and will be using their services again![/su_testimonial] View all reviews

8. Airplus Travels

Airplus Travels
Address
253 Bordesley Grn, Birmingham B9 5EX, United Kingdom
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–15:00
Sunday: Closed
Rating
5.5 (+ 81 reviews)

Airplus Travels offers an exceptional experience for anyone looking to manage their travel plans. With a focus on affordability and excellent customer service, their friendly staff always strive to meet your needs, ensuring you feel valued throughout the process.

The atmosphere can get busy, but the team’s commitment to going the extra mile makes it a worthwhile visit. Whether you need assistance with ticket bookings or money transfers, you can trust Airplus Travels to provide reliable support and satisfactory solutions.

View Details
Customer Reviews
[su_testimonial name=”Shakil Rahman” photo=”https://lh3.googleusercontent.com/a/ACg8ocKox4KMi2yvPBr5yNrUJ-yhhJKskkEAQLi5u72quNPYY6jdEA=s120-c-rp-mo-ba5-br100″]Not even worth the one star rating!! Each time i called they transfer me to a line which just rings out. Then they cut me off mid way though my call. Then they say it’s too late to call and try in the morning! What kind of business turns away money. Then they said the person you want has left – I’ve been calling since 10am this morning. If they can’t give you ticket prices, don’t BOOK anything with them as you’ll end up stuck somewhere with no luggage and these will be the LAST people that could help you. STAY WELL AWAY!!! obviously no longer Airplus Travel. Absolute JOKE![/su_testimonial][su_testimonial name=”Hollaifyahearme” photo=”https://lh3.googleusercontent.com/a-/ALV-UjWd8rtW2jC61-xi4Dgbw6GRp1HKMG0ZSGytSVY2470jG9oOZ1gz=s120-c-rp-mo-ba4-br100″]Best place for travel and money transfer at great rates. Service is outstanding, with both staff being very friendly and always willing to go the extra mile to help. The atmosphere at times can be busy, and with only 2 staff. You can be waiting for a good while.[/su_testimonial][su_testimonial name=”Cjksa Cjksa” photo=”https://lh3.googleusercontent.com/a/ACg8ocKy4jNO2ObeckHv0Ci1h0PiJJQLgmdEb-XGmINGIaatWNoJ3A=s120-c-rp-mo-ba7-br100″]This a very small business which is part of a larger business. It mainly deals in money transfer as well as air travel bookings. The staff are friendly and helpful. There are a few seats to sit on, otherwise its too small for that. Recommended? It’s ok; you could go to other places, exactly the same on the same road, doing the same exact thing.[/su_testimonial][su_testimonial name=”hello there” photo=”https://lh3.googleusercontent.com/a/ACg8ocLeYUlrCJvq1qd9Ae-GGAr75K8gLtWn-7AzkphZ-kQ5sysCiA=s120-c-rp-mo-br100″]The best place to get your tickets is here!!!!! This is one of my best ticket shops its the best the tickets are CHEAP nad there is VERY funny, KIND staff member I recommend for those people who are going looking forward to hook a ticket is here those people who reviewed bad this place is fake reviews I can tell because when I experience this place it felt like I was in heaven this place is AWESOME those people probably try shutting down my favourite place and ill make sure this won’t happen best place to book tickets and made so many freinds with the staff members just remember always be patients!![/su_testimonial][su_testimonial name=”G Yousaf” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUiWkdPl-fd8e7JSpGuTo2_TuQptdQYLNKY9o3wSM09086W7-62=s120-c-rp-mo-ba3-br100″]I have to write with great regret
I have to say very sorry.
I did it about four times
Called Travel Plus and kept talking about tickets
And keep thinking that they have their own people, they should get tickets from them
Instead of buying tickets from someone else, buy tickets from your own people
And help your people by making them famous
But his people are unable to answer
Let them know that we will call you later
And I’ve been waiting three weeks in a row
Ok we will call
And will tell. I am waiting for this
And today I have to write in the review that their performance is very poor, not qualified at all, not very confident, maybe some people are happy with the words and words I have written. These things have to be written. [/su_testimonial] View all reviews

9. Panama Travel

Panama Travel
Address
495 Coventry Rd, Small Heath, Birmingham B10 0JS, United Kingdom
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–14:00
Sunday: Closed
Rating
5.4 (+ 85 reviews)

Panama Travel offers an exceptional experience for anyone looking to book their next adventure. With a dedicated team, they ensure that every detail is taken care of, allowing travelers to relax and enjoy their vacation without any stress. Their ability to manage last-minute changes demonstrates a commitment to customer satisfaction.

Not only do they provide competitive pricing, but their knowledgeable staff makes planning seamless. Knowing you’re in capable hands makes all the difference, and Panama Travel delivers on that promise with outstanding service. Highly recommended for all your travel needs!

View Details
Customer Reviews
[su_testimonial name=”Zubair Sajid” photo=”https://lh3.googleusercontent.com/a/ACg8ocLK7MziSxt1PW-PpgptnnDGlWbahC0NybJf6kL1c2tMeqvNVQ=s120-c-rp-mo-br100″]I’ve been on several all inclusive vacations and this was by far the best service. We ran into some last minute changes due to weather. I sent one text message and it was taken care of while I relaxed by the pool. We also saved almost £500 vs booking through travel websites like cheepflightinfo. We will be back to book our next adventure for sure!!!![/su_testimonial][su_testimonial name=”Kashif Gujjar” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUflgOmTKe6U7hXHn4b6I552qxPqSYrYTxgvidIOR2BQ179eeY=s120-c-rp-mo-br100″]Mukhtar is awesome! Smoothest and easiest travel experience we’ve ever had! I never had to question my next steps or wonder about our travel details. He is very responsive to emails/calls and our itinerary was clearly lined out. 10/10 Highly recommend![/su_testimonial][su_testimonial name=”King Khan” photo=”https://lh3.googleusercontent.com/a/ACg8ocIt9Idqyd_QpXhFj01JB3wdKaytijVmjmIAA8JjM-jdQ6YQKb_G=s120-c-rp-mo-ba3-br100″]Served by Habib who was ever so helpful with booking our tickets promptly. From start to finish he assisted me and my mother and also got us help for assistance on flight. He fully explained to us the luggage amount we could take and the best flight options to our destination at a reasonable price.

Thank you for your support in quickly booking the flight for us, appreciated. Would definitely recommend.[/su_testimonial][su_testimonial name=”Mian Talha” photo=”https://lh3.googleusercontent.com/a/ACg8ocI46bGF7UfOQ4nsH6nFDEgPcvDkCQOwu910ZdOcoDeR3TJoNw=s120-c-rp-mo-br100″]I recently booked Air tickets for Pakistan vacation through Panama Travel. Got the great deal and also received multiple options to choose best shortest route. Appreciate all your valuable inputs and support.[/su_testimonial][su_testimonial name=”Salman Arainx” photo=”https://lh3.googleusercontent.com/a-/ALV-UjWpgCNEnVQ01LKZcDElZMKZyl4lC_23GxIkQmtFNC1TnwdWxFen=s120-c-rp-mo-br100″]You should definitely check out Panama Travel. Knowledgeable, friendly service! If you haven’t used them yet, what are you waiting for? Book your trip today!![/su_testimonial] View all reviews

10. Times Travel Birmingham

Times Travel Birmingham
Address
340 Green Ln, Birmingham B9 5DR, United Kingdom
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–14:00
Sunday: Closed
Rating
4.9 (+ 76 reviews)

Times Travel Birmingham offers an outstanding travel service that truly prioritizes customer satisfaction. Their team is knowledgeable and always ready to assist, helping clients navigate through various travel options at competitive prices.

Many customers appreciate the affordability and the effort the staff puts into finding the best deals. With a focus on providing a seamless experience, it’s easy to see why Times Travel Birmingham has gained a loyal following among travelers.

View Details
Customer Reviews
[su_testimonial name=”Barbara Marshall” photo=”https://lh3.googleusercontent.com/a/ACg8ocJWx5DkYuqS2TrLrbiaylmfDM_BvU4PApZ4ChnqZ8h1sKMGeg=s120-c-rp-mo-ba3-br100″]Efficient and professional service. However better to let someone drop you off. As absolutely no place to park near the store.[/su_testimonial][su_testimonial name=”jhanzeb ali” photo=”https://lh3.googleusercontent.com/a/ACg8ocLCFe0uh4Bf7LYPqIFr5z6Bos0rMMHPKDc4BnRRvKO2UEczwg=s120-c-rp-mo-br100″]Good on price. Excellent customer service. Need to work on time management really. Other then that perfect[/su_testimonial][su_testimonial name=”m usman khalil” photo=”https://lh3.googleusercontent.com/a/ACg8ocJZMs5-Qq8tOdBQxZnqAm7-9ezoxLUbzA5lg5FoKt8bWa1EWQ=s120-c-rp-mo-ba6-br100″]Good people will actually help you find a cheap flight saved me nearly grand when I was going away with my faimly and could not find tickets to Pakistan less than 900 pounds which was annoying because if you are buying 4 tickets it’s a lot but the guy advised us to change some dates and found us the tickets for under 2000 pounds which I thought was bargains at the time[/su_testimonial][su_testimonial name=”Adil R” photo=”https://lh3.googleusercontent.com/a-/ALV-UjUlM5KVYiQkkkTc-IlYiJxyrKHiwbOcXWeF1WRJaVyGC3U4i_cs=s120-c-rp-mo-ba6-br100″]A very local business who always give very good prices if traveling abroad. I purchased ticket to go Pakistan via Emirates and the price they quoted was very good. Will use again.[/su_testimonial][su_testimonial name=”Sergiu Fanea” photo=”https://lh3.googleusercontent.com/a-/ALV-UjV-ydSFOkkMkQ_TXdyeAnTovsyDfg45dRft8Rutzk_ziS-Calo2ZQ=s120-c-rp-mo-ba5-br100″]Great customer service, very knowledgeable staff, great value for money definitely recommend.[/su_testimonial] View all reviews

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    Catalog of services offered by travel agencies in Birmingham

    Personalized Travel Planning

    Many travel agencies in Birmingham specialize in personalized travel planning. This service involves tailoring trips to individual preferences, ensuring that every detail aligns with the traveler's desires, whether they seek adventure, relaxation, or cultural experiences.

    Airline Ticket Booking

    Booking flights can be a daunting task, but travel agencies in Birmingham offer airline ticket booking services that simplify the process. They have access to various airlines and can provide competitive pricing and flexible itineraries, catering to both domestic and international travel.

    Accommodation Arrangements

    Finding the right place to stay is crucial for a successful trip. Travel agencies can arrange a range of accommodation options, from hotels to vacation rentals, ensuring that travelers have safe, comfortable, and convenient lodging throughout their journey.

    Group Travel Coordination

    Travel agencies in Birmingham excel in group travel coordination. They can manage logistics for family reunions, corporate retreats, or school trips, handling everything from transportation to accommodations and activities for large groups.

    Custom Itinerary Creation

    Creating a personalized travel experience often requires a well-thought-out custom itinerary. Travel agencies can design day-to-day plans that include sightseeing, dining, and activities, ensuring travelers make the most of their time at each destination.

    Travel Insurance Assistance

    Travel insurance assistance is an essential service provided by travel agencies. They can advise clients on suitable coverage options to protect against unforeseen circumstances such as trip cancellations, medical emergencies, or lost belongings during travel.

    Destination Guides and Recommendations

    Comprehensive knowledge of travel destinations is crucial for any traveler. Agencies often provide destination guides and recommendations to inform clients about popular attractions, local cuisine, cultural norms, and hidden gems to enhance their travel experiences.

    Visa and Passport Assistance

    Navigating the complexities of visa and passport requirements can be challenging. Travel agencies in Birmingham offer assistance in understanding and obtaining the necessary documentation, ensuring that travelers comply with immigration laws and regulations for their destinations.

    Transportation Booking

    Transportation is a vital component of travel logistics. Travel agencies can arrange for transportation booking that includes car rentals, airport transfers, and public transportation options, making it easy for travelers to navigate their chosen destinations.

    Customer Support and Emergency Assistance

    During travel, issues can arise that require immediate support. Travel agencies provide customer support and emergency assistance to help clients address unexpected challenges, such as flight changes, accommodation issues, or safety concerns while traveling.

    Frequently asked questions about travel agencies in Birmingham

    What services do travel agencies in Birmingham typically offer?

    Travel agencies in Birmingham typically offer a variety of services, including flight bookings, hotel accommodations, car rentals, and travel insurance. Many agencies also provide itinerary planning and tour packages, tailored to meet the unique interests and needs of their clients, ranging from family vacations to business travel.

    How can I choose the right travel agency for my needs?

    Choosing the right travel agency involves considering several factors. Look for an agency that specializes in your type of travel, such as luxury travel or adventure trips. Additionally, read reviews and testimonials to gauge the reputation of the agency. It’s also essential to schedule an initial consultation to discuss your travel preferences and ask any pertinent questions regarding their services.

    Are travel agencies in Birmingham affordable?

    The affordability of travel agencies can vary widely based on the services they provide and the destinations you wish to visit. Many agencies offer competitive pricing and exclusive deals that could save you money compared to booking everything individually. It’s advisable to compare prices and inquire about fees and commissions before making a decision.

    What are the advantages of using a travel agency?

    Using a travel agency can offer several advantages, including access to exclusive deals and deals that may not be available to the general public. Travel agents have valuable expertise in navigating the complexities of travel planning and can provide personalized recommendations. They also act as your advocate in case of any issues during your trip, offering peace of mind.

    Do travel agencies charge fees for their services?

    Yes, many travel agencies do charge fees for their services, which can vary based on the complexity of the trip being planned. Some agencies may charge a flat fee, while others may earn a commission from hotels and airlines for the bookings they make. It’s important to clarify any potential charges before proceeding with bookings.

    Can travel agencies help with international travel?

    Absolutely, travel agencies in Birmingham are well-equipped to assist with international travel. They can help navigate visa requirements, vaccination mandates, and other regulations that may apply to your destination. Additionally, they can craft comprehensive itineraries that include flights, accommodations, and even guided tours.

    How do travel agencies handle travel insurance?

    Travel agencies typically offer travel insurance as part of their service to protect clients against unforeseen circumstances such as cancellations, medical emergencies, and lost luggage. They usually provide different insurance plans and can help you choose what best fits your travel itinerary and personal needs. It's advisable to discuss the coverage options thoroughly with your agent.

    What if I need to change or cancel my travel plans?

    If you need to change or cancel your travel plans, contact your travel agency as soon as possible. Most agencies will assist you in navigating the conditions of your bookings and will advocate on your behalf with airlines and hotels. Keep in mind that cancellation policies may vary, and there may be fees associated with making changes.

    Are travel agencies knowledgeable about local attractions?

    Yes, travel agencies often have extensive knowledge about local attractions and activities at your destination. They can recommend the best sights to see, restaurants to try, and events to attend, ensuring you get the most out of your travel experience. Many agencies also have partnerships with local service providers, which can add extra value to your trip.

    How can I verify if a travel agency is reputable?

    To verify the reputation of a travel agency, check for certifications, such as membership in organizations like the American Society of Travel Advisors (ASTA). Reading online reviews on platforms like Google and Yelp can also provide insights into the experiences of past clients. Additionally, consider asking for references to gain further confidence in their services.

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