Planning a getaway, whether a quick weekend escape or a grand adventure, can often feel overwhelming. Finding a reliable and experienced partner to guide you through the complexities of travel arrangements is key to ensuring a smooth and enjoyable experience. The city of Birmingham boasts a number of companies dedicated to travel planning, each offering unique perspectives and services.
Navigating the world of travel can be complex, and selecting a competent and trustworthy advisor is paramount. Several firms that specialize in crafting travel experiences operate within Birmingham, providing support for everything from flights and accommodation to tours and transportation. The following looks at some of those firms that have built a reputation for excellence.
Discover 10 outstanding options for travel agencies in Birmingham
Here are 10 outstanding options for travel agencies in Birmingham based on value for money:
Address
280 Coventry Rd, Small Heath, Birmingham B10 0XA, United Kingdom
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
9.9 (+ 727 reviews)
Pak Travels Ltd. consistently provides a reliable service for travel arrangements. Their agents demonstrate a commitment to understanding individual client needs and crafting personalized itineraries. I’m impressed by their ability to offer helpful suggestions and manage bookings efficiently, ensuring a seamless and stress-free planning experience, something really valuable when dealing with travel logistics.
The team at Pak Travels Ltd. stands out due to their attentive and professional demeanor. You can trust them to handle all aspects of your travel needs, from flights and accommodations to transfers, with a focus on providing a high level of customer care and attentive support. Their expert knowledge and friendly approach make them a great resource for any traveller.
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Customer Reviews
Our experience with Pak Travels has always been excellent, and they remain our go-to for great travel deals. This time, their agent Khubaib handled our request and was exceptionally helpful and supportive.
SaribQuratAyleen
☆ 5/5
I recently booked my travel through Pak Travels and had the pleasure of working with Malyka. Her service was exceptional from start to finish. She was professional, knowledgeable, and incredibly helpful throughout the entire booking process. Malyka took the time to understand my travel needs and offered options that suited my budget and schedule perfectly, her friendly attitude and attention to detail made the experience stress-free and enjoyable.
I highly recommend Malyka for anyone looking to book travel with confidence and ease. Thank you for the excellent service!
Sonia Israr
☆ 5/5
Very trustworthy and reliable. Pak Travel had sorted me out a package holiday to Maldives and Dubai. Also, including transfers from the airports. Had no issues at all and everything was organised. Thank you Momina
Sohail Hussain
☆ 5/5
I had a wonderful experience booking my flight with Malyka. She was attentive, patient, and truly listened to my needs. Throughout the entire process, she remained professional, courteous, and incredibly helpful. Malyka made what could have been a stressful experience feel smooth and easy. Her support and knowledge were greatly appreciated. Highly recommend her assistance to anyone booking travel!
Yasmin K
☆ 5/5
My flight booking experience with Pak Travel was exceptional. Khubaib provided prompt, professional service, securing flights for my entire family with dedication and a friendly demeanor. Their assistance in obtaining excellent fares is greatly appreciated.
Shakeel Ahmed
☆ 5/5
What a professional service was recieved. I appreciate that the paperwork and supporting evidence which were given were dealt with effectively and efficiently. The gentleman Faizan who dealt with the visa process was very polite and made the processing go through very smoothly. . I will be referring Pak Travels to friends and family in fhe future.
Thank you so much .
Samya Rafana
☆ 5/5
Sohail was very active and clear in communication. He was on time and coordinated in action and response. He provided much relavent information regarding booking ticket. I really appreciate his support.
SHAHID KHAN
☆ 5/5
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Address
156 Great Charles Street Queensway, Birmingham B3 3HN, United Kingdom
Business Hours
Monday: 09:30–23:30
Tuesday: 09:30–23:30
Wednesday: 09:30–23:30
Thursday: 09:30–23:30
Friday: 09:30–23:30
Saturday: 10:00–17:00
Sunday: 10:00–15:00
Rating
9.3 (+ 548 reviews)
Alamanah Travel UK offers a truly reliable service for those planning religious journeys. Their attention to detail and proactive communication were impressive, especially in handling unexpected travel disruptions. I appreciated their commitment to ensuring a smooth and stress-free experience; logistical support appeared to be a priority.
The package deals seem comprehensive, encompassing essential travel components. From flight arrangements to visa assistance and accommodations, they provide a strong foundation for a worry-free pilgrimage. Their dedication to customer care is evident, creating a feeling of trust and support throughout the travel process.
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Customer Reviews
My recent Umrah journey to Makkah and Madinah with Alamanah Travel was an experience I’ll always cherish. I traveled with my parents, husband, and children, and from start to finish, the team at Alamanah took care of every detail, making the entire trip seamless and spiritually uplifting. This was actually my second time booking with Alamanah Travel, and once again, they exceeded my expectations. ALI ABBAS and the Alamanah team ensured we had comfortable accommodations close to the holy sites and provided excellent guidance throughout our stay. Thanks to them, we were able to focus fully on our prayers and spiritual connection without any logistical stress. I’m truly grateful for their outstanding service and would highly recommend Alamanah Travel to anyone planning their journey to these blessed cities.
Samiya Nur
☆ 5/5
I recently used Alamanah Travel for an Umrah package and could not be happier with the entire experience. From the initial inquiry to our return home, their service was professional, efficient, and incredibly supportive.
They provided a fantastic all-inclusive deal that covered our flights, visas, and hotel accommodations seamlessly. Everything was well-organized and exactly as promised, which made the spiritual journey stress-free.
A special thank you to Farhan Khalid, who handled everything for us. He was attentive, knowledgeable, and went above and beyond to ensure all our needs were met and that every detail was perfect. His dedication truly made our trip memorable.
I highly recommend Alamanah Travel, and especially Farhan, to anyone looking for a reliable and caring agency for their Umrah or travel needs. Thank you for the outstanding service
haq obaidul
☆ 5/5
I recently booked my umrah with them. I went on my own and it was perfect to say the least. I did have a flight cancellation at my connecting flight. But Alamanah travels were in contact with him all through out my journey. They got me the next available flight to Saudi and after that everything went smoothly. They provided me with my flight, hotel, visa and health insurance. I opted out of transfers as I could get around on uber. And took the train from Makkah to madina. They were in contact with me from before I got to the airport from home until a couple of days after the trip. 10/10 experience. I would defo recommend them. The person that booked my umrah was Aitizaz and Ali. They were absolutely amazing. Without them I don’t think I would have been able to do my umrah.
Samuel Sher
☆ 5/5
My Umrah experience with this company was very satisfying. They kept everything well-organized from start to finish. The transport service was timely and comfortable throughout the journey. Hotels were peaceful and conveniently located. I truly value their honest and professional service.
Falak shair Falak shair
☆ 4/5
The Umrah company provided an excellent service throughout our journey. Their arrangements were well-organized, and the staff was supportive at every step. From flights to hotel bookings, everything was smooth and hassle-free. I truly appreciate their professionalism and would recommend them to others.
Fazeel Hassan
☆ 5/5
Alhamdulilah just returned from Umrah using Brother Ikram as our agent. This agent was available day and night and was very patient whist he dealt with us a big family travelling. He was very honest and tried to accommodate us as best to his ability. He constantly tried to find what was best for us within our budget and even helped accommodate us with our flights by changing them last minute. Ikram is a very honest man and I made duua for him as he seems like a honest hard working individual and was a pleasure dealing with him. I felt like he became one of the family as he was constantly checking on us even during our umrah trip and our return flights. He arranged great transport for us that was prompt and never late. Our hotel in Medina was amazing and will return to Al Leader Muna again in the future in sha Allah. We will use brother Ikaram again when we travel in sha Allah.
Ibby J
☆ 5/5
I truly appreciate the dedication of this Umrah company. They organized everything in a smooth and professional way. The staff was caring and always available when needed. Hotels and transport were arranged with great comfort. My overall experience was very satisfying.
Aliakbartradars
☆ 5/5
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Address
20 Fort Pkwy, Birmingham B24 9FP, United Kingdom
Business Hours
Monday: 09:00–20:00
Tuesday: 09:00–20:00
Wednesday: 09:00–20:00
Thursday: 09:00–20:00
Friday: 09:30–19:00
Saturday: 09:00–18:00
Sunday: 11:00–17:00
Rating
9.1 (+ 561 reviews)
My experience at the TUI Holiday Superstore was remarkably positive. The staff demonstrated a strong commitment to customer service, proving exceptionally helpful in navigating the numerous holiday options available. Finding suitable destinations and understanding the details of each package felt much easier thanks to their guidance and support. Expert advice and patient explanations were appreciated.
The store itself provides a relaxed and well-organized environment for planning your next trip. I found the presentation of the holiday packages to be clear and informative. It’s a great option for those who prefer face-to-face interaction and personalized support when making travel arrangements, and dedicated specialists are available to cater to individual needs.
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Customer Reviews
I don’t usually leave reviews but felt I needed to in the case. We came into the store to discuss holiday destinations. Lauren served us and her knowledge of different long haul destinations was amazing, she was patient and answered all.of our questions (and there were many). She really took her time to ensure we got what we wanted. We have recently returned and our holiday was everything we expected and more. We’ll definitely be back and would highly recommend speaking to Lauren. Thank you
Sinead
☆ 5/5
I can’t recommend Phoebe enough! She made booking my holiday with TUI such an easy and stress-free experience. She listened to exactly what I wanted, gave me amazing options, and found the perfect deal. I felt completely looked after from start to finish. Thank you so much for making my holiday planning so enjoyable!
Natasha Felton
☆ 5/5
I had such a great experience booking my holiday with TUI, thanks to Phoebe. She was amazing from start to finish — her communication was clear and friendly, and she really took the time to understand what I was looking for. I felt confident and comfortable throughout the whole process, which made choosing the perfect holiday so much easier. Phoebe’s knowledge and patience really stood out, and I left feeling excited and reassured about my booking. I couldn’t recommend her enough!
Brooklynn Roberts
☆ 5/5
I recently visited the Tui holiday superstore in Birmingham to book our honeymoon and I cannot praise the team enough for their outstanding service!
From the moment we walked in, the staff were welcoming, knowledgeable and genuinely excited to help us plan such a special trip. They took the time to understand exactly what we were looking for and made the entire experience smooth and stress-free.
A special mention has to go to the store manager, Emily, who was absolutely amazing. She went above and beyond to ensure everything was perfect for us.
Highly recommend this store to anyone looking to book a holiday. Thank you, Emily and team!
Alisha Carpenter
☆ 5/5
I had an excellent experience at TUI Superstore thanks to the staff who helped me book my holiday. They were friendly, knowledgeable and really took the time to understand exactly what I wanted. The process was smooth and stress free and I felt confident in the choices I made thanks to their expert advice. A big thank you to the team for making the whole experience so enjoyable. I would highly recommend this store to anyone planning a trip.
Ella Feeney
☆ 5/5
Came into the store and booked an amazing trip to America. They couldn’t help enough and gave us lots of tips and tricks of getting around. We did San Fran > Yosemite > Vegas and then Nashville. All made a lot easier thanks to Emily, and the team were great on the day.
Then I had to email them a few days before the trip and they replied really quickly and put my mind at ease! Would come back again and book a trip
ChangeHomes estate agents.
☆ 5/5
Thank you so for Phoebe , for helping me choose my holiday. She was such good listener and helped me through everything and tried to find me the best deal! If you need to book the best holiday I would ask for her.
Thanks again!!
Rachel Smith
☆ 5/5
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Address
436 Coventry Rd, Small Heath, Birmingham B10 0UG, United Kingdom
Business Hours
Monday: 09:30–17:30
Tuesday: 09:30–17:30
Wednesday: 09:30–17:30
Thursday: 09:30–17:30
Friday: 09:30–17:30
Saturday: Closed
Sunday: Closed
Rating
8.7 (+ 418 reviews)
Al-Hidaayah Travel Ltd. provided a remarkably organized and supportive experience. Their pre-trip preparation, including informative webinars, was exceptionally helpful in ensuring a smooth pilgrimage. The team demonstrated genuine dedication and attentiveness, answering questions promptly and providing guidance throughout the process. Their logistical support was clearly a priority.
I was particularly impressed with the quality of the guides, who were patient, approachable, and fostered a strong sense of community within the group. They provided valuable reminders and assistance navigating the journey, truly enhancing the overall experience. The entire service felt thoughtfully planned and executed.
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Wheelchair-accessible car park
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Customer Reviews
Hajj is a sacred and beautiful journey on its own, with years of waiting and planning. We performed our hajj in 1446
Allhumdulilah with Alhiddayah, may Allah reward the entire team we had an amazing experience, guidance we couldn’t have asked for more. Lectures and guidance from scholars, basic to advance questions, ensure we are engaged and perform the best of ibadah. Meticulous execution of logistics and all the movement between mashair sites during hajj days and elsewhere was next to none. We were able to fully focus on ibadah and our connection to Allah leaving all the rest in trustful hands of alhiddayah team! Thankyou entire team and Dr Imran, Br Hussain , Br Shafiq, Dr Faisal, guide Sisters
Faeza Shehzad Nagi
☆ 5/5
Alhamdulillah, we had the honour of performing Hajj this year with Al Hidaayah through Nusuk, and we can’t recommend them enough. From the very beginning, their team was well-organized, responsive, and genuinely committed to making sure every aspect of the journey was smooth and spiritually fulfilling.
A special thank you to Brother Bilal, who was an incredible guide and support throughout the entire trip. His calm demeanour and sincere care for each pilgrim stood out every single day. Whether it was providing clear reminders about the rituals, helping people navigate the busy crowds, or simply offering a kind word at just the right time, he truly embodied what it means to serve the guests of Allah.
Hajj can be physically and emotionally challenging, but with Al Hidaayah—especially under Brother Bilal’s guidance—it felt manageable, meaningful, and deeply transformative.
If you’re considering Hajj or Umrah, I wholeheartedly recommend Al Hidaayah. May Allah reward their entire team and accept the efforts of everyone who made this journey possible.
Hajj Mabroor to all!
Seraj Anwer
☆ 5/5
Just returned a couple of days ago from Hajj, Al-hum du-lillah. The Al-hidaya team helped prepare us for hajj months in advance & were always available to help with any questions/concerns ect. The weekly webinars were very helpful. We couldn’t attend the seminar. The guides were amazing, especially Bilal & Ismaeel. Always smiling, calm & very approachable. They gave time to everyone. They were so patient Maa-shaa Allah. We had a great group that bonded really well. Everyone was helping each other. Had an amazing experience & so many memories that we will cherish. They really looked after us. Special shoutout to brother Bilal, who really is an asset to this team.
One thing I think would help is another female guide, as one was not enough in our camp. We only ever saw the male guides that accompanied & supported us.
Thank you to the whole Al-hidaya team. Really missing everyone. Would definitely recommend them.
Noreen Mahmood
☆ 5/5
We went on our umrah trip with a family of 8 and I was amazed on how professional and thoughtful this company was. They kept us update to date with details of our hotel bookings and car pickup details. Even gave us advise on our trip just giving that extra touch. Any questions we had it was answered promptly on the WhatsApp group chat that was created. I would definitely use their service again and recommend them to others. Well affordable and catered to our needs. Thank you so much to the Al-Hidaya company for absolutely everything. Shahida xx
Ruma Begum
☆ 5/5
I recently returned from Hajj with Al Hidayah Travel Company, and I can say without hesitation that it was one of the most spiritually enriching and seamlessly organized experiences of my life.
From the moment we departed to our return home, every detail was handled with professionalism, care, and deep respect for the sacredness of the journey.
The team at Al Hidayah demonstrated exceptional logistical coordination, ensuring that accommodations, transport, and group movements were smooth and stress-free—even in the most crowded and intense moments of Hajj.
Their guides were not only knowledgeable and well-prepared but also deeply compassionate, offering spiritual insights and practical support throughout.
What truly set Al Hidayah apart was their personal touch. They treated every pilgrim with dignity and warmth, creating a sense of community and shared purpose that made the experience even more meaningful.
Their dedication to our comfort and spiritual well-being was evident in every interaction.
I wholeheartedly recommend Al Hidayah Travel Company to anyone considering Hajj.
They turned what could have been a daunting journey into a beautifully orchestrated act of worship and reflection. May they continue to serve pilgrims with the same excellence and sincerity.
Cherno Jagne
☆ 5/5
Alhamdulillah me and my parents had the best experience will AlHidaayah in Ramadan 2025. Brother Jaffer was really helpful, understanding and patient. We have gained so much knowledge from the group that you don’t get on your own. Sheikh Farid was knowledgeable and gave us a lot to reflect on. The entire experience has been uplifting! We pray you continue and thank you for your hospitality. May you be rewarded immensely. This is our second time attending Umrah with Al Hidaayah and inshallah we will come again.
Saf Ali
☆ 5/5
My experience with Al-Hidaayah Travel Ltd for Umrah in December 2024 was nothing short of exceptional. From the moment we arrived, the trip was flawlessly organised, with every detail carefully planned, making the entire journey smooth and stress-free. The group leaders, Brother Jaffar and Sheikh Wajid, provided continuous support throughout the trip. We received timely updates for the trip, hotels, workshops, and ziyarah. A dedicated Telegram group facilitated smooth communication with both the group leaders and members. Emergency contacts were provided. The hotel details in the package were accurate and conveniently located near the harem. Al Hidaayah’s commitment to both the logistical and spiritual aspects of the trip truly stood out. Not only were the travel arrangements handled seamlessly, but the deep Islamic knowledge shared throughout the journey also enriched the experience. I felt a real connect which made this Umrah truly memorable for me and both my parents. A special thank you to the team for making sure every aspect of the trip was taken care of (visa, flights, transfers, luggage, train, hotel, and guided tours), allowing me to focus on the spiritual significance of the pilgrimage.
Jazak Allah Khair to Sheikh wajid, who took my father to the hospital when he injured his toe. He’s diabetic, and we were concerned, but the group leader promptly arranged a hospital visit to ensure he was okay. This level of care is exactly why I highly recommend Al Hidayaah Travel—a company that truly prioritises all aspect of travel. I would also like to say thank you to Brother Khadim for managing our initial booking process. Jazak Allah khair—having traveled with several groups in the past, I can confidently say the service provided by Al Hidaya travel was the best.
Salma O
☆ 5/5
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Address
156 Great Charles Street Queensway, Birmingham B3 3HN, United Kingdom
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 11:00–15:00
Sunday: Open 24 hours
Rating
8.5 (+ 156 reviews)
Al Musafir Travel UK consistently delivers a reassuring and well-organized travel planning experience. Their agents demonstrate a strong commitment to ensuring every aspect of the journey, particularly for religious trips, is handled with meticulous detail and a focus on client peace of mind. Booking with them creates a palpable sense of security, knowing that dedicated support is available throughout the entire process.
The service provided creates a streamlined and stress-free preparation, freeing travelers to concentrate on the spiritual aspects of their trip. Their commitment to clear communication and comprehensive planning fosters a feeling of confidence and reliability. You can expect exceptional customer care and a thoroughly managed itinerary, leading to a significantly improved overall experience.
Customer Reviews
Taimoor from Al Musafir Travel did a good job with our Umrah planning . He got everything sorted, and we felt decently confident. Taimoor
Nasir Mehmood
☆ 5/5
Al Musafir Travel made our Umrah journey unforgettable! Talha, our agent, was exceptional. He took care of every detail, from flights to accommodations. We appreciated Talha’s professionalism. We’re grateful for the memories we made. Talha’s service was top-notch.
Asad sabb Asad sabb
☆ 5/5
Our Umrah journey with Al Musafir Travel was exceptional! Ifzaan, our agent, took care of everything. He was knowledgeable and patient, making our experience stress-free. We loved Ifzaan’s guidance and support. Ifzaan’s expertise made our journey perfect. We highly recommend Ifzaan.
Mathuw Usaf
☆ 5/5
It was a wonderful experience booking Umrah journey with Al Musafir Travel. Talha was extremely professional and made sure every small detail was taken care of. He kept updated about tickets, transport, and accommodation at every step. The hotel was excellent. Transport to and from the holy sites was smooth and on time.
Maria Laeeq
☆ 5/5
Talha from Al Musafir Travel provided an outstanding Umrah experience! His extensive knowledge, personalized approach, and dedication ensured a seamless and spiritually fulfilling journey. We highly recommend Talha!”
Malik
☆ 5/5
Al Musafir Travel provided us with a smooth Umrah journey that I truly appreciate. The booking process was quick, and most of the arrangements were on time. Their staff was friendly and supportive whenever guidance was needed. The hotel facilities were fine, though there was some room for improvement. My family felt comfortable during the trip without facing big problems.
Hamna Akbar Ali
☆ 5/5
We just returned from the most unforgettable Umrah journey with Al Musafir Travel! Nabiha, our wonderful agent, made our experience completely stress-free with her incredible knowledge and patience. She tailored our package to fit our needs perfectly, and we appreciated her clear communication throughout our journey.
Muhammad Ali
☆ 5/5
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Address
524 Coventry Rd, Small Heath, Birmingham B10 0UN, United Kingdom
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–14:00
Sunday: Closed
Rating
8.3 (+ 434 reviews)
Zam Zam Travels Ltd. consistently demonstrates a commitment to providing a smooth and supportive journey for pilgrims. They are known for their meticulous planning and dedicated staff who handle every aspect of the trip, from initial bookings and documentation to providing on-the-ground assistance in both Makkah and Medina. This allows travellers to focus solely on their spiritual journey, free from logistical concerns.
Many appreciate the proactive and informative approach, with representatives readily available to answer questions and address any anxieties. The support provided by guides like Brother Mahmood and Brother Afsar is frequently highlighted, contributing to a sense of security and ease throughout the pilgrimage. They offer exceptional customer service and provide a genuinely stress-free experience. They provide great attention to detail.
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Customer Reviews
I have just recently returned from Umrah on the August 7-17th package with Zam Zam travels.
The initial stage of the booking stage went very smoothly with Sharif Bhai. We were informed of everything well and was kept up to date with the whole booking process as well as receiving all documents required for the trip.
On arrival to Jeddah we were received by Brother Mahmud who had fully supported us throughout our journey and Afsar Bhai in Medina. Both tour guides are very knowledgeable and approachable and helped us understand the key historical sites. The ziarats in both Makkah and Medina were organised well and were very informative.
During our trip, some of my family members were very sick and required to see the doctors which Afsar Bhai took us to be seen as well as providing us with a home cooked meal which was very kind of him.
The whole umrah process went very smoothly and we had no concerns through our time. We were able to dedicate our time on our prayers. This has truly been an unforgettable trip, their kindness, knowledge and dedication to ensure we had a smooth journey is much appreciated. May Allah swt continue to bless them in all of their affairs. Ameen.
I cannot recommend Zam Zam travels enough for your next Umrah trip as I will definitely book with them again Inshaa Allah.
Sofena Khatun
☆ 5/5
My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was our second Umrah trip with Zam Zam, having also undertaken Hajj with them a while back too.
From the initial booking stage, Brothers Fahim and Sharif at the Birmingham office were incredibly professional and supportive. They made sure we had all the necessary information and documentation, and they were always available to answer our questions and put our minds at ease before travelling. Their attention to detail and warm approach gave us real peace of mind, especially with our tailored needs of dates and times of travel.
On the ground, the support continued with equal excellence. Brother Mahmood in Makkah and Brother Afsar in Madinah were both extremely helpful and approachable. From guiding us through the completion of our Umrah upon arrival to helping us maximise our time in both holy mosques, their knowledge and dedication made a big difference. The Ziarats in both cities were beautifully organised and added a deeply meaningful dimension to our trip, a useful and helpful reminder of the key historic sites and events in Islam.
As a parent, I really appreciated how smoothly everything ran. We were able to focus fully on our worship and spiritual experience without worrying about logistics. My family and I are truly grateful to Zam Zam Travels for helping us create another memorable and blessed moment.
Highly recommended — we would definitely travel with them again.
Hera Miah
☆ 5/5
I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third.
Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey.
Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip.
As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team.
Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s.
nazmin miah
☆ 5/5
Alhamdulillah, I had the incredible blessing of performing Hajj with Zamzam Travels, and it was truly a wonderful and spiritually uplifting experience. I travelled with Brother Omar and Al Amin, and I can’t thank them enough for the care, guidance, and support they provided throughout the journey.
As a sister travelling for Hajj, I felt safe, supported, and respected at every stage. The organization and attention to detail were exceptional, from the accommodations and transportation to the religious guidance and group coordination. Brother Omar and Al Amin were always there with calm leadership and clear communication, making sure everything went smoothly for everyone.
Their sincerity and dedication made this journey even more special. It wasn’t just a trip—it was a transformative spiritual experience shared with a compassionate group and trustworthy guides.
I wholeheartedly recommend Zamzam Travels to anyone who’s planning their Hajj or Umrah. May Allah reward Brother Omar, Al Amin, and the entire team for their efforts and allow them to continue serving the Ummah with excellence.
Jazakum Allahu Khayran for an unforgettable Hajj journey.
Rabeya Begum
☆ 5/5
I had an excellent experience with my Zam Zam travel, thanks to the knowledgeable guides and professional organization throughout the journey. The guides were well-versed in the rituals of Hajj, offering clear explanations and spiritual insights that enriched every step of the pilgrimage. The travel agency managed all logistics efficiently making a potentially complex experience smooth and stress-free. Their attention to detail and commitment to service allowed me to focus fully on the spiritual aspects of the pilgrimage.
arwanto arwanto
☆ 5/5
Alhamdulillah – just got back from our first Umrah Trip and it was wonderful from start to finish. Everything was seamless. Our leader (Abu Ubaydah) was so caring, thoughtful and inspiring. He was able to give us clear information on the Ziyaarats, check in on me and my family at various points throughout the trip and provide support whenever needed. The hotels were less than 5 mins walk from both Masjids and coaches were available when travelling certain distances. Inshallah we will be travelling with Zam Zam ltd. again in the future – Ameen. We have recommended this group to our relatives as well. We made great friends on the trip and as a first Umrah trip – it is experience I will treasure. May Allah (swt) bless you. Ameen.
Adibah x
☆ 5/5
I have been to Umrah numerous times with Zam Zam Travels are trustworthy and outstanding. This time again, the services they provided were exceptional. From the preparation to the end of this spiritual journey – I was very impressed with them. Brother Sharif was very helpful and gave excellent service in the UK- He was very informative at all points of our preparations. Support was given in the whole e-visa process and managed to add my sister and my nephew at the last minute – Alhamdulillah. Reaching Jeddah, we were greeted at the airport, and Brother Mahmud got us to perform Umrah with ease. Brother Mahmud was understanding, supportive and always checked upon us. I wanted to do another Umrah and they provided information and supported me how to get to Masjid Aisha. The transition in going to Medina was done well as the transport was First Class. Brother Afsar was very helpful and always checked upon us, the organisation for the Ziyarat of the different Masjids in Madinah Munwarah were insightful and the Ziyarat to the Roza of the Muhammad S.A.W was done so efficiently that it was surreal. I would highly recommend Zam Zam Travels as they gave us excellent hotels which were very near to both Holy Places, the service provided was outstanding – will go again with them . I am very grateful that they have made my dream come true and may Allah swt give them Barakah.
Musarat M
☆ 5/5
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Address
1st Floor, Sabeel Travels Ltd, Greencoat House, 259 Stratford Rd, Sparkbrook, Birmingham B11 1QS, United Kingdom
Business Hours
Monday: 11:00–18:00
Tuesday: 11:00–18:00
Wednesday: 11:00–18:00
Thursday: 11:00–18:00
Friday: 11:00–17:00
Saturday: 11:00–16:00
Sunday: Closed
Rating
7.6 (+ 128 reviews)
Sabeel Travels Ltd. consistently delivers a reliable and thoughtfully planned travel experience. Their service excels in logistical organization, ensuring a smooth journey from start to finish. The attention to detail is apparent, with clear communication and well-structured itineraries, creating a sense of ease for the traveler.
For those seeking spiritual travel or exploring culturally significant destinations, Sabeel Travels provides a valuable and accessible platform. The team demonstrates a commitment to creating enriching experiences, making them a recommended choice for various travel needs.
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Customer Reviews
I recently joined a Bosnia trip organized by Sabeel Travels, and it was an outstanding experience from start to finish. The itinerary was thoughtfully designed, allowing us to explore the best of Bosnia’s culture and natural beauty. The hotel was not only comfortable and conveniently located but also offered fantastic amenities. We had access to a well-equipped gym, a relaxing sauna, and a beautiful swimming pool. A perfect for unwinding after a day of exploring.
Sabeel Travel’s careful selection of such a high-quality hotel truly enhanced the overall experience. I would highly recommend them for anyone looking to explore Bosnia in comfort and style.
Soukaina Ichanti
☆ 5/5
Asalamualaikum brother faraz. I just wanted to text and say JazakAllah for this trip. Both places were places my wife and I both really wanted to visit. The trip was excellent on every way, from the itinerary to the tour guides to the organisation. InshaAllah if Allah allows I will be back over and over again and you will be my go to guy!
JazakAllah once again and may Allah bless you immensely. Oh and thr price was wonderul for a trip that will be remembered forever.
Ibrar Hussain
☆ 5/5
I had an amazing experience with Sabeel Travels on their Jordan tour. The trip was well-organised, spiritually uplifting, and filled with insightful guidance about the Islamic heritage of the region. Highly recommend for anyone seeking a meaningful and hassle-free travel experience!
Yusuf Khan
☆ 5/5
Amazing experience as this was the second time I have used Sabeel travels. We went to Jordan/Aqsa and Umrah. Everything was organised professionally and bhai Faraz was a great guide and everything was perfect. Alhumdulillah!
Sabeel travels made everything stress free and informed us about the trip from the get go when booking. Would not hesitate in advising people to book with Sabeel travels and will definitely use them again inshAllah.
JazakAllah to bhai Faraz for everything
Abu Isakjee
☆ 5/5
The Al Aqsa trip with Sabeel travel was an unforgettable spiritual journey.The process of booking was very easy and the price is very reasonable and good value for money. Brother Faraz goes out of his way to make sure all group members are taken care of and their needs are met. Before the trip there is good communication and what to expect. Very experienced and knowledgeable guides accompany you on the ziyarats. The Hashmi hotel is a gem of a hotel in the heart of the old city. This family orientated hotel has great service, food is amazing and the staff are absolutely fantastic. Overall a truly memorable experience and won’t hesitate to book again with Sabeel travels.
Z B K
☆ 5/5
I recently had my Saudi eVisa refused without any explanation, which caused me a lot of stress as all my bookings were already made. I was recommended to contact Brother Faraz, who kindly assisted me with applying for an Umrah visa.
He clearly explained the process and time frame, and Alhamdulilah, I received my visa as promised. Brother Faraz was extremely prompt in responding and provided exceptional service. May Allah (SWT) reward him and his team for their efforts and hard work. Ameen.
um kh
☆ 5/5
OUTSTANDING PACKAGE!!!
This was my second trip to Al Aqsa with Sabeel Travels. It was amazing as last time. The tour operator, the guides and the hotel food was exceptional.
I would encourage those looking to travel to Palestine and see al Aqsa, to use Sabeel Travels. Hashimi hotel is within 5minutes from Aqsa compound which makes it an amazing location to be able to visit the masjid for daily salah. Suitable for all ages – young and old.
h
☆ 5/5
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Address
10 New St, Birmingham B2 4RQ, United Kingdom
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:30–18:00
Saturday: 09:00–18:00
Sunday: 11:00–17:00
Rating
7.3 (+ 136 reviews)
The TUI Holiday Store consistently provides a helpful and supportive experience when planning your next trip. Staff demonstrate a genuine desire to understand your travel aspirations, crafting personalized options that perfectly align with your preferences and budget. Their proactive approach ensures you feel confident and well-informed throughout the entire booking process.
Booking through them allows for a streamlined and relaxing approach to holiday planning. The team is incredibly knowledgeable about various destinations, offering valuable insights and ensuring attention to detail that results in a worry-free journey. The dedication to providing exceptional customer service really shines.
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Wheelchair-accessible entrance
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Customer Reviews
I recently booked a holiday through Robyn and I honestly couldn’t recommend her more! From start to finish, she made the whole process so easy and stress-free. She really listened to what I was looking for and came back with the perfect options that suited my budget and travel dates. Robyn was always quick to respond, super helpful with all my questions, and her attention to detail meant everything was spot on. I felt really looked after and confident that everything was in safe hands. Can’t wait for my trip, thank you, Robyn!
Cloe Os
☆ 5/5
Joe was fantastic in helping me book my holiday to Gran Canaria! He was friendly, knowledgeable, and made the whole process stress-free from start to finish. Everything was tailored perfectly to what I wanted, and his attention to detail really stood out. Highly recommend—thanks again, Joe!
Jo Goffett
☆ 5/5
Firstly I’d like to thank Michelle from the new street branch, 10/10 customer service, she exhausted all destinations, prices, dates, hotels and even gave us a look at her personal trips which was a touch of absolute magic. This was a trip for my 18 year old son, a she made him sooooo involved after we booked he said to me dad thank you I’m soooooooooo excited for this trip. Also thank you for the stickers and certificates. Michelle thank you sooooo much and I’ll see you in aug xxxx
Noah Love
☆ 5/5
Over the past few weeks I have enquired about a Disneyland Paris trip, Michelle in this store has been unbelievably helpful.
I went in with some ideas and came away with so many notes on my printout to help me sort something out. Very friendly and knowledgeable, definitely recommend.
Dreaming Nomad
☆ 5/5
We had a great experience in this store. Our advisor Robyn was friendly and took the time to give us some great ideas for our next holiday. We would definitely come back for her expertise. Thanks!
Natalie Bates
☆ 5/5
I always use the store in Birmingham town centre and only one person I trust with my bookings that Michelle Mc she is amazing so friendly polite and always goes out her way to find best deal for me. Not only this she understands I have a little boy and tailors my holiday to what i require. She is so good only use her for about last 5 years she is a credit to you guys
khurum akhtar
☆ 5/5
Fantastic service from Samantha. We were booking a cruise and needed lots of information and help to reserve the correct cabins and information on drinks package etc. Samantha was happy to spend the time needed to do all of this with us. We came away extremely happy and excited for our cruise.
Patricia Stott
☆ 5/5
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Address
Park House, Regus, Bristol Rd S, Birmingham B45 9AH, United Kingdom
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Rating
7.0 (+ 140 reviews)
Gia Travel offers a refreshingly personalized service. Their agents are consistently praised for their knowledge and patience, guiding customers through the often-complex world of travel bookings. It appears they prioritize building rapport and ensuring clients feel supported, offering a level of care often lacking in larger, more impersonal agencies. Their commitment to customer satisfaction seems genuinely impressive.
The focus seems to be on providing a stress-free booking experience, with agents readily available to answer questions and find the best options. It’s a clear advantage for travelers seeking expert advice and a more human touch. I would recommend them for anyone looking for reliable travel assistance and a truly helpful service.
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Wheelchair-accessible car park
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Customer Reviews
We had the pleasure of working with Stella from Gia Travel.From the moment I reached out to book our flight tickets, Stella was incredibly helpful and attentive. She took the time to understand our travel needs and preferences, and then found the best flight options within our budget. She was patient, professional, and always quick to respond to any questions. She made the entire booking process seamless and stress-free.
If you’re looking for a travel agent who is knowledgeable and reliable Stella is the one to go to..
Aswathy K
☆ 5/5
I had an excellent experience booking my tickets with Gia Travels. Janet John was exceptionally professional and guided me through the process with ease and efficiency. Her support made the entire experience seamless. I highly recommend Gia Travels for their outstanding service and reliability.
JAISON MANUEL
☆ 5/5
I recently booked a ticket from Manchester to Cochin, and I want to highlight the excellent support I received from your staff called Stella during the ticketing process.What I appreciated most was the professionalism and courtesy shown throughout the process. The entire booking was handled smoothly without any unnecessary delays, which gave me a lot of confidence about my journey. Thank you Gia travels for a hassle free journey
Tanila William
☆ 5/5
I recently booked my tickets from Heathrow to Cochin with the help of Stella, and I must say the experience was excellent. She was extremely professional, patient, and thorough throughout the entire process. She clearly explained all the available options, including flight timings, layovers, and fare details, which made it much easier for me to choose the most convenient option. Thank you Stella and Gia travels . I really appreciate your support.
Rose Fernandez
☆ 5/5
I had a great experience! They helped me book a flight ticket, and I want to especially thank Stella for her support. She was very helpful in finding the right flight and kept me updated quickly throughout the process. Really appreciated her efficiency and kindness!
Krishnendu H
☆ 5/5
Fantastic Service from Roshni at Gia Travel
Roshni made booking my travel with Gia Travel incredibly easy. She was attentive, helpful, and ensured everything was taken care of from start to finish. Her customer service was exceptional—responding quickly and professionally to all my questions. I highly recommend Roshni for anyone looking for seamless travel planning!
Nithin Dixon
☆ 5/5
If anyone considering gia travel please rethink.
I am not at all happy about their service.i have booked cruise with advance payment.
No one informed which is non refundable. Staffs are not approachable .I have booked flight tickets with them that was fine.
Never book holiday pack with them .they have no value for customers money.
Shinu Jojo
☆ 1/5
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Address
25-29 Temple St, Birmingham B2 5DB, United Kingdom
Business Hours
Monday: 09:00–19:00
Tuesday: 09:00–19:00
Wednesday: 09:00–19:00
Thursday: 09:00–19:00
Friday: 09:00–19:00
Saturday: 09:00–18:00
Sunday: 10:00–18:00
Rating
6.8 (+ 121 reviews)
Trailfinders Birmingham consistently provides a high standard of service. Their team demonstrates impressive knowledge and a genuine commitment to crafting tailored travel experiences. It’s clear they prioritize understanding individual preferences, which results in thoughtful and personalized recommendations that exceed expectations. Their expertise is a valuable asset for anyone planning a trip.
The team excels at simplifying complex travel planning, removing the stress often associated with organizing international journeys. They are committed to providing a smooth and enjoyable process, offering reassurance and expert advice. The agency is a go-to for anyone seeking a reliable and trustworthy travel planning partner and demonstrates a dedication to excellent customer care.
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Wheelchair-accessible entrance
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NFC mobile payments
Customer Reviews
Outstanding service from Charlie. We came in looking primarily for advice regarding booking our honeymoon for May next year and didn’t expect to have booked a 14day trip to the Seychelles two days later!
Charlie is the most genuine, reliable and trustworthy travel agent Ive ever spoken to. At no point did we feel like she just wanted to sell us a holiday.
The whole process was really straight forward with pretty much everything being done for us and we are so excited now!
Natalia Surowka
☆ 5/5
Me and my fiancé had a walk-in appointment primarily just to get some advice for our honeymoon. Charlie was the most patient, genuine and understanding travel agent we could’ve asked for.
She understood our needs, wants and tastes and showed us packages/locations tailored perfectly for us. She removed a lot of our doubts and guess work and thanks to her, went from merely looking for advice to deciding that we will in fact be booking our dream honeymoon through trail finder’s. Excellent service.
Luca Yardley
☆ 5/5
Great place. Very helpful and well informed staff. Great prices. Highly recommended
Maureen Morgan (Mo)
☆ 5/5
Have been using Trailfinders for 20 years. Always the best
Rehana Watkinson
☆ 5/5
Great place to plan your big trip. Staff have very good knowledge about a range of places. Just wish you were able to book a slot with a specific member of staff. We have been in 3 times and had to use 3 different members of staff, not helpful. We find a young lady named Heather to be very good with a great knowledge of New Zealand.
Tony B
☆ 4/5
I love Trailfinders which is why I return to them time after time. On this occasion it was to book us some extra days for sightseeing built around an already booked river cruise. They excelled on finding us flights and accommodation at a really good price, adding advice and guidance where they could. Daniel is to be commended for his customer care. My travel companion from Australia was well impressed by the travel plan he devised for us.
Lynn Hingley
☆ 5/5
Excellent service. Phil was extremely patient with us asking all sorts of questions. We were really meant to feel that the details of our trip really matter to him. Thank you Trailfinders.
Adrian, on the Cruise Desk was superb today booking our next adventure. If you haven’t booked with TrailFinders, you need to. They won’t let you down.
Rick Solly
☆ 5/5
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Catalog of services offered by travel agencies in Birmingham
Custom Itinerary Planning
Travel agencies in Birmingham offer custom itinerary planning services, catering to individual preferences and travel styles. Agencies work with clients to design unique travel experiences, considering interests, budget, and desired activities.
Flight Booking and Management
A core service offered is flight booking and management. Agencies can handle everything from finding the best flight deals to making changes or cancellations, simplifying the often-complex process of air travel.
Accommodation Arrangements
Securing suitable accommodation is a crucial aspect of any trip. Travel agencies in Birmingham facilitate accommodation arrangements, sourcing hotels, resorts, vacation rentals, and other lodging options to match client needs and preferences.
Tour and Activity Booking
To enhance the travel experience, agencies offer tour and activity booking. This involves arranging excursions, sightseeing tours, event tickets, and other activities, providing clients with a well-rounded and engaging itinerary.
Cruise Planning and Booking
For those seeking a relaxing and immersive travel experience, agencies specialize in cruise planning and booking. They handle everything from selecting the perfect cruise line and itinerary to arranging onboard activities and excursions.
Group Travel Coordination
Planning travel for groups can be overwhelming. Agencies offer group travel coordination, managing logistics, negotiating rates, and ensuring a seamless experience for all members of the group.
Travel Insurance Assistance
Protecting your investment is vital. Agencies provide travel insurance assistance, helping clients understand coverage options and securing appropriate policies to safeguard against unforeseen circumstances.
Visa and Passport Support
Navigating international travel often requires visa and passport support. Agencies can provide guidance on requirements, application processes, and renewal procedures to ensure a smooth and compliant journey.
Destination Expertise and Advice
A valuable service is destination expertise and advice. Agencies leverage their knowledge of various locations to provide informed recommendations on attractions, local customs, and essential travel tips.
Transportation Arrangements (Car Rentals, Transfers)
Travel agencies often handle transportation arrangements, including booking car rentals and arranging airport transfers to ensure clients have convenient and reliable transportation options throughout their trip.
Frequently asked questions about travel agencies in Birmingham
Why should I use a travel agency instead of booking online?
While online booking platforms offer convenience, a travel agency provides personalized service and expertise that can be invaluable. They have insider knowledge about destinations, potential travel disruptions, and can often secure better deals through their established relationships with suppliers. Plus, they handle unforeseen issues, offering support that online platforms often lack.
What types of travel do Birmingham travel agencies typically handle?
Travel agencies in Birmingham cater to a wide range of travel needs, including leisure travel (family vacations, honeymoons, cruises), business travel, group travel, adventure travel, and even specialized travel like destination weddings. Many agencies also handle complex itineraries that would be challenging to piece together yourself.
How do Birmingham travel agencies charge for their services?
The fee structure varies among Birmingham travel agencies. Some charge a flat fee for their services, while others work on a commission basis from suppliers (airlines, hotels, tour operators). Some might offer a hybrid approach. It's vital to clarify the fee structure and what’s included before committing to their services.
How can I find reputable travel agencies in Birmingham?
Finding a reputable travel agency requires some research. Start by checking online reviews on platforms like Google and Yelp. Look for agencies with strong testimonials and a long-standing presence in the Birmingham community. Seeking referrals from friends and family is another excellent way to identify reliable agencies.
What information should I provide to a travel agency when planning a trip?
To help the travel agency create the perfect trip for you, be prepared to share detailed information. This includes your budget, travel dates, desired destinations, interests, preferred travel style (luxury, adventure, budget-friendly), and any special requirements (accessibility needs, dietary restrictions).
What happens if my trip is disrupted due to unforeseen circumstances?
Unexpected events like flight cancellations, natural disasters, or health emergencies can disrupt travel plans. Reputable Birmingham travel agencies will act as your advocate, assisting with rebooking flights, finding alternative accommodations, and handling communication with suppliers. They can provide invaluable support during stressful situations.
Do Birmingham travel agencies offer travel insurance?
Many travel agencies in Birmingham can assist with arranging travel insurance. Travel insurance provides financial protection against losses due to trip cancellations, medical emergencies, lost luggage, and other unforeseen circumstances. While it’s not always mandatory, it’s highly recommended for peace of mind.
How do I compare different travel agencies before choosing one?
When comparing travel agencies, consider factors beyond price. Evaluate their expertise, customer service, fee structure, and range of services. Ask about their experience with your desired destination and inquire about their policy on handling disruptions. Schedule consultations with a few agencies before making a decision.
What are the benefits of using a travel agent for group travel?
Planning group travel can be incredibly complex, involving coordinating multiple itineraries, budgets, and preferences. A travel agent can simplify the process by handling bookings, managing communication, and ensuring everyone's needs are met. They can also negotiate group discounts and provide a single point of contact for all arrangements.
Can travel agencies help me with visa and passport requirements?
Navigating visa and passport requirements can be challenging, especially for international travel. Birmingham travel agencies often have the knowledge and resources to guide you through the process, providing information on necessary documents, application procedures, and processing times. However, it’s important to verify this service availability directly with the agency.
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