Fast Fit Auto Centre

Outstanding Service – Highly Recommended! I can not thank the team at Fast Fit Auto Centre enough especially Richard and Kellie, for their incredible support and professionalism in helping me sort out a recent issue with my car. From the moment I arrived, they were welcoming, reassuring and clearly committed to getting the job done right. Richard was exceptionally knowledgeable and took the time to clearly explain the issue, while Kellie made the whole process smooth and stress-free with her friendly and efficient communication. It’s rare to find such a well-run team that truly cares about their customers. Thanks to their expertise and dedication, my car is back on the road. I genuinely appreciate their honest advice, prompt service and the personal touch they brought to the experience. Thank you again, Richard and Kellie, for going above and beyond. I would not hesitate to recommend Fast Fit Auto Centre to anyone in need of quality car repairs, you’ve definitely earned a loyal customer! Thank you so much for everything.

Fasst Fit Auto Centre in Kings Heath truly deserves all the praise. From the moment I arrived, I was looked after with outstanding customer service. A special mention to Kellie and Richard, who were both incredibly helpful, professional, and friendly throughout. They made the whole process smooth and stress-free, keeping me updated and explaining everything clearly. The work was carried out quickly and to a high standard, and the pricing was fair and transparent. It’s rare to find a garage that combines speed, skill, and such genuine customer care. I’ll definitely be using Fast Fit again and recommending them to others. Thanks again to Kellie and Richard for going above and beyond!

5 Stars – These guys know what they’re doing! I’ve used Fast Fit a couple of times now and honestly, I wouldn’t go anywhere else. The service is always spot on—quick, professional, and super friendly. Big shoutout to Kellie and Richard who always go above and beyond. They really know their stuff and take the time to explain things without making you feel clueless. Every time I’ve brought my car in, the work’s been done properly and on time. No messing around, no surprise costs, just solid, reliable service. You can tell they actually care about doing a good job and looking after their customers. Highly recommend if you’re after a garage you can actually trust!

I had an emergency with my car last week and my friend highly recommended Fast Fit, she’s used them for years. They went above and beyond to fault find then were super quick to get the part ordered and my vehicle back on the road in time for my family trip to the Lake District this week! So friendly and helpful, can’t thank you all enough! A family run business too. Highly recommend.

I had a knocking noise underneath the front of my car, I took it to Fast Fit,they looked at it,told me the fault,ordered the parts and my car was repaired in under an hour. Fantastic service and pricing,would definitely recommend

Used Fast fit Auto for a few years after recommendation from a friend. I highly recommend Richard and his team. Always great service, quality work and fair prices. Happy customer

£260 Spent, Problem Still Not Fixed After Four Visits I brought my car in March 2025 for a noise coming from the front suspension. I was told it would be a simple fix costing around £120 to replace the top strut mount. However, during the job a bolt was seized and insisted on replacing the entire left-side suspension (shock absorber, coil spring, and mount), pushing the price up to £260. I agreed to the extra work in good faith, hoping the issue would be resolved — but the exact same noise returned within days. I brought the car back three more times. On one visit, they refitted the parts to check for loose fittings. From the next visit, they just denied the noise was there anymore. I have clear video evidence showing the noise was still there after the repair, but this was dismissed multiple times. I was then told more parts would need to be replaced for the problem to be fixed, but I did not want to continue as its just more guesswork, which I would have to pay for, just for the issue to potentially not be fixed. They then also said the initials parts they replaced needed replacing regardless of the issue. The car is almost 10 years old, most likely everything would need replacing with that logic. Its against the Consumer Act / Trading Standards to replace parts if there is no basis for it. After four visits and no improvement, I asked for a refund as the original issue had never been fixed. Instead of taking responsibility, the owner’s wife shouted in front of junior staff and customers, saying I’d never get my money back even if I contacted Trading Standards. Completely unprofessional and unacceptable behaviour. I have been their 4 times and even despite the issue I am facing, everyone else was rational, so unsure why the receptionist had such a problem when I have never spoken to her before. I would strongly advise anyone to avoid this garage if you expect proper diagnostics, skilled repair work, or respectful customer service. You can see from other 1 star reviews that this problem has happened before, customers paying for parts and labour and problems not being fixed even after multiple visits. Really feel sorry for any elderly or vulnerable customers they may have who are potentially paying for parts and work that they did not need.