QA Higher Education Birmingham Campus

The location is very good in the city centre. There is also a double center plaza at the back exit of Birmingham newstreet train station. The classrooms on the ground floor are beautiful and modern. There is a nice cafe on the ground floor. Seating areas are sufficient. Toilets are not bad. There are smart boards in the classrooms. There is internet access. There is a kitchen. Tea, coffee, milk and water are regularly offered free of charge in the kitchen. There is a microwave, refrigerator and dishwasher. There are lockers in the classrooms. There are paper cups and mugs. But the areas on the upper floors need maintenance. Some of the classrooms have city views. However, the common areas are in a dilapidated condition. There is a small library. You can buy computers and books from the library. You can study in the library and do homework

Very, very low quality of learning, especially the marking, which is extremely poor. I cannot express how much racism exists in this organization. They care only about money, not about students’ knowledge. Honestly, it's better to donate your money to a charity and remain uneducated than to give it to this organization.

Attended university through QA and couldn’t think of the worst service. Avoid! There were constant delays in communication throughout the course, instructions were not sent in timely manner, constant changes and extra stress before the exams. I was chasing my certification for nearly a year inly to find out that there is outstanding amount because they haven’t submitted my attendance to the student finance. The worst service ever.

The university and Lecturers were Good but the Student Services and Information Desk were very poor and disgusting they don't know about anything To get in touch (by phone/email) is almost impossible, and even if you manage to get in touch (by phone) they're useless/clueless, And if they don't know how to help you, they simply hang out the call ( after you've lost probably 35-40 mins for the call). They just give an email address every time and say email your query we don't know about it, if you don't know about any query so why you are there? and nobody replies to the emails total waste of time Their helpline is a total mess, it brings up frustration and disappointment. Unbelievably bad services for students.

I’ve had a great experience studying there, there were some brilliant teachers whom I’ll never forget (Martin, Steven, and more) but what didn’t went too well was student finance team, they are awful and totally unsupportive. Also, I would’ve appreciated if I would’ve been informed about their new address so I don’t waste my time going to the old campus. Overall, we all know that education lately is just a business…

Louisa Ryland House, Newhall St, Birmingham B3 3PL no place or space for breaks. Lobby always busy! 5 microwaves for 200 students at the same time! No space to have a seat, and yet in the classrooms not allowed to eat or drink. Where is the logic?

The moved to a new campus and their new campus is way too small. It's just a building that they have rented. It's not a proper university and the teachers are even worse. 80% of their teachers are from different countries which makes it harder to understand what they are saying. The washroom is not available on every floor. Student service treats students like they don't have any value. If you want to study and learn then this is not the place. Thank you