University (Birmingham)

For all its bright new looks lots poor set-up...toilets are locked even for radar and one old entrance closed for access south bound. In the heat the glue on non÷slip flooring is coming off.

A nice-looking new station for the University of Birmingham, modern and clean and much better than the old one. Access to the university is very convenient with wheel chair accessible paths as well as lifts.

Cavernous new-build station with enhanced accessibility but de rigueur lack of seating and, surprisingly given all that wasted space, no coffee or snack concession. If you arrive at the drop-off point, the (impressive but somehow too subtle) entrance is to the left; don't head towards the BR sign over the bridge in the distance, that's exit-only. In Xanadu did Kubla Khan a stately pleasure-dome decree but West Mids Railway got this confusing and slightly underwhelming edifice for probably only 90% of the same cost on the outskirts of Edgbaston so who's to say which got the better deal?

Severe lack of bins and phone service but otherwise serves its purpose. Make sure to get there early when catching the 16:26 to Lichfield as the platform often gets closed up to 10 minutes prior due to overcrowding. There is also an unfathomable amount of stairs up to the main entrance on the uni side but makes for a good workout, especially when in a rush.

Appalling for a brand new station with barriers that recommend tickets purchased on a phone, having abysmal wifi reception near the ticket gates is just not good enough! Why as well are the old gates (which have no reception problems) now exit only? Sort it out!!!

The new buildings at this station provide plenty of space which suits the amount of passengers, however the narrow feeling platforms which are tilted on the south bound side feel very small. The north bound platform to central Birmingham can get very busy.

New train station in University of Birmingham. Very convenient.