Customer Reviews
I contacted esn solicitors twice on the same day to get a conveyancing quote and was told that I would receive a call back but never heard back from them. I called them again the next day and mentioned not receiving a call back the previous day, and the lady answering the phone said she would flag the request as urgent and give me a call back. Once again they never contacted me back. If this is the service provided for requesting a simple quote, I don't wanna know how they handle something like the purchase of a property.
kiwi 1
We contacted ESN solicitors 6 weeks ago as we required our file from 2017 as proof of sale, to purchase a property.They said it would take approx 2 weeks which was fine.After ringing up every few days we were told after 6 weeks that the file had been destroyed.Surely they knew how far back files went in Archive.What a waste of 6 weeks.
Carol Manhood
Involved in a sale at the moment and from the start this firm has delayed the process taking weeks to send draft contracts out, sitting on enquiry responses for 4 weeks and more than anything a lack of communication with their client, our solicitors and the estate agents not responding to emails and never answering/returning calls.When looking please save yourselves a lot of stress and avoid these solicitors for house sales/purchases, the lack of professionalism has astounded us and firms like this are the reason solicitors have such a bad reputation in the industry.
Hannah Ramsay
Receptionist was always polite and friendly but solicitors were poor. In summary we couldn't trust them to do standard things required for a remortgage. Passed between Solicitors, had to chase to get anything done sometimes more than once, they also held onto our money for 1 month. Was a relief to finally see it.
Lewis M
So far they don't even deserve one star for their failure to progress dealing with my mother's estate. I'm extremely unhappy. I'm now left waiting until January before they can contact me as the person now handling this (the original person has left) is on leave for the next two weeks. I did loads of the work for them getting figures and as far as I can see they have not done anything with the information I sent over four months ago. Really poor.
Jan Flick
Address
ESN Solicitors is located at 267-269 High St, Erdington, Birmingham B23 6SR, United Kingdom
Phone
The phone number of ESN Solicitors is +44 121 377 7773
Website
The website of ESN Solicitors is: esnsolicitors.com
Business Hours
Monday: 09:15–16:45
Tuesday: 09:15–16:45
Wednesday: 09:15–16:45
Thursday: 09:15–16:45
Friday: 09:15–16:45
Saturday: Closed
Sunday: Closed
