Travelex Foreign Currency Exchange and Travel Money
📍 Currency exchange services in Birmingham
Travelex provides a convenient solution for travelers needing foreign currency. Their service offers a straightforward way to obtain the funds required for international trips, and seems to remove a potential headache by dealing with fluctuating exchange rates. I'm impressed with their efforts to enhance customer well-being. The team’s commitment shines through.
I appreciate the approachable and supportive atmosphere at their locations. Many customers have shared positive experiences regarding the employees' empathy and willingness to help, even going above and beyond typical assistance. It’s evident that customer service and employee careare highly valued, building trustand offering peace of mindfor those planning travel.
Information about currency exchange service in Birmingham - Travelex Foreign Currency Exchange and Travel Money
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Customer Reviews
Travelex Foreign Currency Exchange and Travel Money has a rating of 4.2 out of 5 based on over 117 reviews on Google
Alex took the time to fully explain the benefits of the Travelex card. As this product is completely new to me, I appreciated his patience. Travelex seems like a great alternative to use abroad, avoiding the inevitable charges and complicated processes that come with personal debit and credit cards when away from your home country. It's easy to setup and I've used it twice so far with no problems at all.
I just wanted to make a special mention to John at Travelex Birmingham. This young man showed care and compassion and went out of his way to make sure I was ok. I wasn’t a customer just a mum dropping off her 16 year old son at the airport and I got upset. On passing the Travelex desk John asked if I was ok and if I need a hug. Thank you John for caring. Travelex are very lucky to have such a thoughtful employee.
Alex at BHX was amazing today. Very helpful individual, definitely one Travelex should consider keeping and rewarding. I have had 4 or more experiences at Travelex BHX, all of which was disappointing until I had the pleasure of being served by Alex who went the extra mile to get me the currency I needed. He also helped me figure how to make it easier on my next trip. Thanks Alex!
Our Travelex card will not work in the UK several phone calls to the help desk can't resolve the issue. The call centre people speak english with a strong accent so unable to understand what they are saying. Update all fixed now!!!
Didn’t have the currency I wanted but very kindly offered me a Travelex Card with the currency loaded on, which was good service until I realised how rubbish the exchange rate was and over 100 Forint to the pound less than the actual rate of exchange. I asked the teller John what the exchange rate was & he said about the same as I was given which was nonsense & he was probably aware of this.
Avoid it! The ATM machine service is a shame and a scum tricking the users into a poor exchange rates and fees. For £105.71 we got 100€. In any bank we would get 123.79€, so we lost 20% of the euros. Shame, it is not the service you would expect from a reputable business. I will never again use Travelex!
John was very friendly and helpful, he recommended an app guide for Amsterdam which is a fantastic tip and I downloaded immediately
Information about Travelex Foreign Currency Exchange and Travel Money
Address
Travelex Foreign Currency Exchange and Travel Money is located at Birmingham Airport, Airport Way, Birmingham B26 3QJ, United Kingdom
Phone
The phone number of Travelex Foreign Currency Exchange and Travel Money is +44 345 872 7627
Website
The website of Travelex Foreign Currency Exchange and Travel Money is: travelex.co.uk
Business Hours
Monday: 04:00–20:30
Tuesday: 04:00–20:30
Wednesday: 04:00–20:30
Thursday: 04:00–20:30
Friday: 04:00–20:30
Saturday: 04:00–20:30
Sunday: 04:00–20:30