Birmingham Dogs Home

Absolutely brilliant. We have adopted mable and all ready she has made herself at home. She now share a bed with me she is just a sweetheart need to get her more tennies balls but she is a treasure and the staff have been wonders thank you all again for your hard work love from myself and mable xx

We adopted Pearl just over a year ago, highly recommend Birmingham dogs home. The staff go that extra mile to help you. I always adopt a dog from a rescue, as so many need loving homes.

Brought mable home today and let me tell you she has made her self at home and she is absolutely a treasure to have. Yes she will be on our bed when it bed time haha. Really happy she has chosen us and we chosen her hear to her happy future ❤️

What an absolute shambles! Went here to go and see the doggies of course I took my 2 children as we want a dog to become part of our family, snotty woman on the "information desk" caked in make up was so rude!! This place is like doggy lottery we had 7 different numbers from the pens to choose from, only 2 was available that being a old greyhound type, and a little dog that she said wasn't suitable with children filled out all my information to be told a 2 bedroom ground floor flat with own access and a huge 500ft green practically over the road is not suitable!! Well surely a loving home is more suitable then a see through pen where they all look depressed!! The woman on the desk needs to work on her customer service skills and manners and go and shovel some dog muck!! Yes you have now moved from the city centre to Solihull, but that doesn't make that woman in particular any better!! I have never felt so be little'd in nearly my 40 years!! I also think she forgot Birmingham dog's home is a charity...they say charity begins at home well that's certainly where she left hers that particular day!! I was so upset I called the dogs home to let them know about my awful experience!!!

Be mindful of the opening times for the dogs home as we drove 40 minutes with all the children to go to the kennels. To arrive and be bluntly told they close at 4pm although google opening times state 4.45pm. The lady bluntly told us this then just walked off in the opposite direction. End of conversation, completely rude. We had to then take the three children upset back to the car and head home. Now had the staff acted differently that’s one thing, but to be so blunt about it, completely unprofessional. Won’t be visiting again. MAKE THE OPENING TIMES CLEAR FOR PEOPLE TRAVELLING TO YOU. And teach the staff how to communicate with your visitors.

Fantastic place really good cause. We have picked up our beautiful puppy from there. Really helpful staff can't recommend enough

Lovely place for the animals, well looked after, very clean, staff are there to help you always with a smile, as i could imagine they are really busy.thank you.for taking time.for all clients that work though the doors.