Customer Reviews
Excellent hotel in an amazing location - right in the heart of the city next to Grand Central mall and New Street station. The rooms were large, clean and very comfortable. Only issue was the restaurant had a problem with the catering supplier and there were many items on the menu missing (hence the 1 star less). Otherwise on the whole I do recommend and would happily return as you simply can't beat the location.
Glenn Standish
Excellent location, just right by the Birmingham New Street train station (when you leave via the exit that leads to the street markets - I hope this description is detailed enough).It was a triple room I got, was spacious enough, neat and had great views of the city centre - I posted some shots from the room view.Breakfast was great, the usual Premier Inn standard. The only thing for me was locating the reception. When you walk in, what you see in front of you are the lifts. You need to take them to the first floor upstairs , which is where the reception is. I struggled to figure out where the reception is, thankfully, someone walked in and directed me. Not sure I saw a sign to give guests this direction. Even if there is, it should be made distinct and clearly visible.
Efe Oviawe
I stayed here with my wife and kids to enjoy the Christmas market and to take the kids on the polar express. Great location too. We went for breakfast and were told we could not unless we pre booked. No one told us this at check in. The restaurant was completely empty and the waitress was sitting on a table on her phone. We witnessed another family get the same treatment and we recommended the ‘grand central kitchen’ which we found down the road. We Had to roam the morning streets full off drunks shouting and swearing in front of my two young kids. Not to mention the broken glass and litter everywhere out the front early in the morning. Always love a premier for value and especially the breakfast. Will never stay at new street ever again!!!!
Stu C
I love Premier inns and this was one of the best out of very many I have stayed in. Location was so convenient for New Street station, right in the city centre but so quiet in the room. Room was spacious and warm with a lovely view over the Christmas markets. It looked as if it had been refurbished/ modernised recently, nice walk in shower and comfortable chair in the room. Staff were super friendly and helpful, I would have loved to stay longer, just had one night to attend a wedding. Brilliant stay.
M Taylor
Conveniently situated hotel, less than 5 minutes walk from Birmingham New Street train station. It's amid all the local shops and walking distance to the high street and Bullring shopping centre.Unfortunately outside and leading into the building smells unsanitary due to constant urination Amenities within the hotel are reasonable with a restaurant available for serving food with a bar.
Miss Akua
Address
Premier Inn Birmingham City Centre (New St Station) hotel is located at Exchange Buildings, Stephenson Pl, Birmingham B2 4NH, United Kingdom
Phone
The phone number of Premier Inn Birmingham City Centre (New St Station) hotel is +44 333 321 9318
Website
The website of Premier Inn Birmingham City Centre (New St Station) hotel is: premierinn.com
