Best rehabilitation centers in Birmingham: find options near you

I have had an extremely positive 3-month stay at the Circle Rehabilitation Clinic. I really cannot thank all the therapeutic, medical, care, catering and cleaning staff enough for everything they have done for me during a very challenging and difficult time in my life. They have all absolutely played their part in making my stay wholly positive and rewarding.
I have found the therapy to be challenging yet always purposeful and carefully focused on my individual needs. I have been set targets with clear lines of communication and excellent continuity between the physiotherapy and occupational therapists, just one example of very good multi-disciplinary working that has benefitted me greatly.
In addition, medical and care staff have supported me very well, and this has certainly added to my motivation to make physical, sensory and overall progress during my stay.
Health care staff have also always been helpful, courteous and friendly, creating a comfortable and supportive environment that I have very much appreciated.
Huge thanks also to the wonderful catering team led by Harjeet. I’ve been served tremendously good and healthy food by very friendly and helpful staff.
Thank you to everyone at the Circle. I appreciate everything that has been done for and with me. I could not be more grateful and will never forget your help.

Huw

Physio Kim is superb. The perfect amount of empathy, kindness and motivation. Throughout my ACL recovery not only has she put together a rigorous program but she’s also taken time to fully get to know and understand me and my lifestyle. Can’t remind her highly enough. Thank you so much Kim!

Wonderful experience! All staff are amazing in particular the catering staff are fantastic! The ward team who couldn’t do enough to make sure my husband was fed and watered to a high standard! Always done with a smile on their faces! Especially Michelle, Sal, Mary, Will, Daniel, Yvonne, Sandra and Daniel ❤️

This is a tremendous facility that I had not heard of before I was referred from The Priory after my arthroscopy. The building is modern, light, airy and clean. It appears to be well equipped to aid a good recovery. I was treated with respect by all members of Staff. My Physio was Jamie who gave me several exercises to do regularly which at the moment appear to be helping. He was very considerate and helpful. Would definitely recommend.

My husband stayed in Circle for 10 weeks. The staff here made it a pleasant experience. We are so thankful to the team here: Haij and the canteen team always provide tasty food and superb service, Maxine and the nurse team are caring and full of compassion, Joyti and the therapists are so knowledgeable and experienced, Gary coordinates all the resources seamlessly… Thank you Circle and Team for your hard work to get my husband better, you are making a difference not only to the patients and their families, but also to the society!

I have been very pleased with the care and support that Laura has given me during my physio appointments. She is very friendly and is able to demonstrate and explain the required knee replacement exercises. I can highly recommend Circle Rehabilitation Birmingham. I was so pleased that there is plenty of parking with wide spaces to make getting in and out my car very easy. I was also impressed with the reception staff who were always friendly and helpful. Thanks to you all.

Cannot thank Laura Brookes enough for her incredible expertise and kindness she has shown me during the past 8 months. I ruptured my Achilles tendon in December and after surgery started seeing her in late January. The exercises (and also the availability of the app) she provided were superb – also her depth of knowledge and her understanding of you as a patient – when some days you felt very low and like you’d never walk again! After every single session I would come out feeling a lot more positive and be able to move freer and felt stronger. Beyond grateful to her – and also the wonderful gentleman who was so cheery on reception who would check me in at each appointment. Highly recommend

Cannot recommend BRC highly enough. My experience there in 2023 was absolutely life-changing. I gained the tools I needed to make a new, incredible start to the rest of my life! My therapist Leah was knowledgeable and helped me feel comfortable right away. The entire staff was super encouraging and worked together to create a cohesive, impactful experience. I’m forever grateful!

As a former therapist at Birmingham Recovery Center, I had the privilege of witnessing firsthand the incredible compassion and dedication that defines this facility. The team here is truly unmatched in their commitment to providing high-quality, individualized care for every client who walks through the door.

BRC goes beyond just treating addiction—they focus on healing the whole person, addressing mental health, trauma, and the underlying factors that contribute to substance use. The clinical staff is highly skilled, deeply empathetic, and unwavering in their mission to support lasting recovery.

Having worked in the field for years, I can confidently say that Birmingham Recovery Center is the preeminent treatment facility in Alabama. Their approach is evidence-based, their environment is welcoming and supportive, and their passion for recovery is undeniable. Anyone seeking help for themselves or a loved one will find a level of care here that is truly life-changing.

I’m grateful to have been a part of such a remarkable team, and I continue to recommend BRC to anyone looking for the best in addiction treatment.

Birmingham Recovery is AMAZING!!!
Absolutely everyone from staff to therapist is as professional, helpful and supportive as anyone could hope for.
The facility is always clean and is always ready to go the extra mile.
A special THANK YOU goes to Jen Watts!! Jen was my individual therapist and I was amazed at the way she was able to navigate my sometimes closed mind and bring things to the surface that I needed to discuss. Her hard work is very appreciated.
Thank you to everyone at the BRC facility!!!

Birmingham Recovery Center brought light back into our family’s lives after our son’s years of struggling with addiction. He tried so hard to fight the battle on his own but thankfully, he realized the need for help and again thankfully, we were referred to BRC. The staff were so supportive and we wish to extend our profuse appreciation. I do not know all their names to thank them individually, but I did come to know his counselor Thomas and will always be grateful for his work with our son. He developed a supportive relationship which gave our son the confidence and trust to be open and honest in treatment therapy. BRC has been a turning point in our lives..

I have had the pleasure of working with John and Ian on a professional level and I can say first hand that these guys and the rest of the staff at the facility truly care about their clients who they treat and serve. They are committed to providing help to anyone who comes through their program and playing a part in their journey to recovery. I couldn’t recommend this program enough!

I cannot say enough good things about BRC, the staff, and everyone I met there. It may be hard to believe, but I was sad to finish treatment because of how much value they brought to my life. This place allowed me to accomplish everything I wanted and more. I left filled with love, gratitude, and confidence that I didn’t think was possible. I’m now able to be present and handle life as it comes at me. My life is forever changed, and I will always trace this new beginning back to BRC

I can not say more wonderful things about BRC. From the therapists to the front desk staff, they are all amazing people who truly care about helping someone who is struggling. I read the reviews before going to BRC and everyone had amazing things to say, and now I know why. I arrived at BRC in my lowest point, I had pretty much given up on my life, and I felt like I was never going to get better. I did not have many options, and I felt like my life was never going to go up from there. I have never been to treatment, so I did not know what to expect. The staff understood this and were extremely patient and understanding. They work with different types of therapy methods and give you an individual therapist who works with you on your specific needs. My individual therapist saved me and gave me the space to heal in a healthy way. I am extremely grateful. The one thing I could suggest would be to maybe have different diversity programs. I never felt out of place or different. I just wondered if there were different programs, like a Spanish program since I am a Spanish speaker, I wonder what that would look like. That would be my only suggestion. Overall, I am so grateful to BRC and all the staff for helping me get my life back together. Thanks to BRC, today I have a steady job, a great relationship with my family, and I am finally free from substances. I truly got my life back, and I couldn’t be more grateful to BRC for working with me for the past 4 months to get me to where I am today.

The staff have been very supportive and helpful with my son when he has been at one of his lowest points in his life. He has got stronger and increased his confidence and this would have not been possible without the dedicated support from the staff. From our family we just want to say thankyou.

I came here for support with my eating disorder and was admitted to Oak ward.I can’t thank the staff there enough. From the moment I arrived, they were so lovely, supportive, and genuinely caring.They always went out of their way to make sure I was okay and treated me with kindness and respect.It was like we were all one big family.I always felt safe on the ward.

A special thank you to Maddy, who went above and beyond to help me. She truly did everything in her power to support me through such a difficult time, and I can honestly say she saved my life. Her compassion and dedication meant the world to me.

This place gave me the care and support I desperately needed, and I’ll always be grateful.

I was referred there by my GP for an assessment for possible Asperger’s Syndrome in response to a request from my employer. I arrived on a Saturday and talked about my past life to a doctor for an hour then I was asked to return next week with a friend or family member . When I replied that I wouldn’t be able to do that the doctor seemed annoyed . I returned alone the next Saturday and our conversation continued . Weeks later I received a letter that was a verbatim account of everything I had said and a brief footnote stating that I was on the Autistic Spectrum . Well yeah , I knew that years ago . This statement was utterly useless to me or my employer. No psychological assessment or tests were carried out and because I queried this I was described as expressionless . Well how would you feel if you had travelled 20 miles in your day off to engage in this charade ?
It is my belief that this whole process was an elaborate scam to obtain NHS funding in return for the minimum of effort and a complete waste of my valuable leisure time .

My experience of the priory (The Manor Ward) is mixed, but mainly it has been a positive one. I was admitted for the 28-day residential in which I spent a week detoxing and learning to manage alcohol cravings. I initially really struggled with not being allowed the freedom to go outside or exercise to control my mind and cravings which were at times unbearable. However, the staff and myself discussed this with my consultant who prescribed me further medication to take the edge off the irritability I was having.

My sleeping was mixed, but I was allowed medication as a last resort should I fail to get over naturally.

The yoga, mindfulness, relaxation, and fitness classes the priory offer are all good to take part in, I came in with an open mind and grew to actually enjoy yoga (something I never thought was possible).

A negative for me would be the quality of food that we receive, the money that the patients spend to come here I would expect a lot better, the standard at times was appalling & inedible, leaving me no choice to eat either sandwiches, soup or salad. I also think that we could do with more amenities on site such as a gym, this doesn’t have to be flash, just a treadmill and an exercise bike. Something to get the endorphins going instead of slouching around all day, taking part in one activity a day or sometimes none and having the whole day to have your mind wander and think. It can become too much at times.

I’d lastly like to leave a special mention to some of the staff who work here at the Priory, I did not have an issue with any member although there is some who go over and above and who I connected with and felt safe and comfortable around. Teresa & Julia are absolute diamonds with great personalities who build great relationships with all the patients. The stand out for me was Aisha, such a kind hearted soul who was the first nursing team staff I met when I arrived, she made me feel safe and cared for, she checked up on me constantly and nothing was ever an issue for her, i couldn’t help but smile any time she was on her shift because she had such a warm, caring heart that gave me comfort during such a difficult time in my life. I will look back fondly at my time at the priory with hope that I can continue on my path to sobriety with the tools and support I have received. I will be entirely grateful, god bless you all. The work you do is amazing.

I am a student nurse on placement on Manor Ward. I really enjoyed the experience lovely staff and patients. I received so much support and learned a lot this short period of time that if you ask me I will do it all over again ✨️

5* A good hospital for treatment and drug detox, staff are responsive and dont undermine those with conditions. Rooms are good and hygeine is good. Doctors work with patients and keep patients informed. Thank you for helping me out.

I was on beech ward and had a great time. Both patients and staff were friendly and doctor was really good help thank you guys

Went to Livingstone House for 8 weeks in November 2023. The detoxification from alcohol process was second to none and I was comfortable. The treatment I received was excellent with staff being on point with their approach. Group therapy was particularly good and relevant. I am now almost 6 months clean and sober thanks largely to the foundation I received at Livingstone House.

I spent 7 days on an alcohol detox here. The staff, who have all passed through Livingstone House, were caring and considerate and encourage peer-led recovery. The days are structured with many meetings in which you can share with fellow sufferers and learn from them. I was piviliged to hear deeply emotional shares in a supportive and brotherly environment. I leant so much here. The food was fantastic and plenty of it!! Highly recommended.

Livingston house may well have saved my life. Its a wonderful place. I felt safe, unjudged, welcome and above all respected. There are rules to be abided by and they are strict and for bloody good reason! Every single member of staff there is a hero in my eyes. I’ve learned so much from the residents I lived with too. Thinking about what the staff and other residents did for me is getting me emotional as I’m typing this review. I love you guys and am eternally grateful.

I was a resident at Livingstone House in 2013 for 5 months and a further 4 months in aftercare.
My experience was excellent. I was looked after and cared for, aswell as my family being supported while I was away.
There were a lot of rules that didn’t make any sense at the time, or seemed petty considering how strict the consequences could be, but I later found it was these rules/structure are probably what saved my life.
I have had a few issues since moving on but with what I learnt and the contacts of good people I made, I managed to get back on it and I’m now 5 years clean with a high profile career and a loving fiancée soon to be wife.

Our son received outstanding care at Livingstone House throughout his 3 month stay. The amazing staff are what make Livingstone House a truly remarkable place. He was welcomed from the moment he spoke to Paul M, and his keyworker Paul B, worked hard to build a positive, trusted relationship with him, as did all the staff. As family, we were kept informed of our son’s progress and communication was excellent. All the staff have a deep understanding of addiction and our son describes how this was the most important part of his recovery. Staff show genuine compassion and care and create a family culture that helped our son settle so quickly. He always felt respected and valued and spoke so highly of all the staff right from the early days of his stay. He has returned to us healthy and happy and with the skills with which to rebuild his life, and this is thanks to all the staff at Livingstone House.

Livingstone house saved my husbands life! He was literally at the point of dying, when he went in he was so poorly, he went in for a 7 day detox only treatment plan for alcohol , but whilst in there he received the most amazing care and support! The staff and everyone involved are absolutely amazing and we can’t ever thank them enough! Michael joined in the group sessions and also the 1-1 sessions! Michael has come out a completely different person and within a couple of days he’s back to work and loving life again! So anyone needing help for themselves or a loved 1, you won’t be disappointed with Livingstone house! Thank you again Paul and the team xxx

Livingstone house helped to give me my life back. I went for a 7 days rehab and detox and everyone was very welcoming and understanding.
I would recommend to anyone struggling with addiction to reach out to them.

New Leaf has given me a new pathway to a new life. I have met such lovely staff who have cared for me and actually want to see me do well and not fail. The knowledge I have been given around the addict brain and how to stay clean along with the support. Thank you New Leaf Staff x

No other words other than it saved my life! Staff were brilliant caring and supportive and can’t thank thank them enough! Rooms were comfortable clean and top wash facilities! food was best I’ve eaten in a long time! Thanks again guys and a special shout out too Spencer ❤️ x

New Leaf have saved & changed my life, I received a detox & rehabilitation stay with them, from my 1st contact I have been treated with care respect & compassion, every part of my stay was excellent. The Doctor & all the staff are just incredible people.
My room was lovely, bright & comfortable, the whole house & garden was beautiful and spotlessly clean, The food was all beautiful, the meals cooked fresh all day, nothing was to much trouble, theses people are passionate about helping us who need help recover Thank You New Leaf
Louise

Today I am celebrating 60 days of sobriety and it’s all thanks to New Leaf. Saying that my time at New Leaf was life changing almost doesn’t seem like enough. It was truly life saving!
Having struggled with alcohol addiction for most of my adult life, and having tried and failed to quit by myself, with therapy, with help from AA… I finally called New Leaf.
From the moment I was greeted at the door everyone who worked for New Leaf was amazing. The kindness, understanding, compassion, honesty, and caring I felt from all the staff was like nothing I have ever felt in my life. I felt safe and secure from day one.
The daily groups helped me gain a deeper understanding of myself, and my addiction. I was given all the tools I needed to leave New Leaf after 28 days and face the world. The things I learned here will stay with me for the rest of my life. I am so grateful that I found this place. I am a different person, a far better person, today than I was 60 days ago.
On a practical side, the food is amazing, the beds are super comfortable, and the rooms are spacious and airy. The whole environment is so perfect for getting well.
If you’re ready to change your life in ways you can’t even imagine right now, please call New Leaf. They will take care of you!

I recently completed a 14-day stay. From day one, the staff there were not just professional, but also incredibly supportive and empathetic. Each member seemed genuinely invested in my recovery and provided the encouragement and tools I needed to succeed.

The environment at New Leaf was excellent.

Now, two months into my recovery journey, I still feel the positive impacts of my time at New Leaf.

If you are looking for a place that offers more than just treatment, but a chance to truly turn your life around, I highly recommend New Leaf Recovery. My experience there has been nothing short of life-changing.

I hope to be back in time under the right circumstances.

Thank you John and all of the team.

Lewis

These guys are the absolute best at what they do. I’ve worked with the team at New Leaf for almost a decade now. The care that each member of staff takes in helping people on their road to recovery is second to none. I’d highly reccomend to anyone in need of a safe and supportive environment to help them on their road to recovery!

A great experience at New Leaf, it helped me get reset and focused after a relapse. Great staff and support. A safe detox and well structured group work. And amazing food! A very comfortable, homely environment. Highly recommend if you’re looking for a start to recovery. Thank you New Leaf!

I’m so impressed with the care delivery at the day surgical unit! The staff were so attentive and knowledgeable, including students. Everyone looked friendly and approachable and it felt like a good working environment in there. My surgery went well and I recovered quickly. Writing this review on the same day, as feel so good about the centre. No problems whatsoever, apart from mixed up with my appt, but an admin lady called and invited to come ASAP. Thank you to everyone!

From biopsy to post-surgery, the team in the breast unit have been faultless.
At every step I have been treated with respect and have felt confident that I was in safe and caring hands. All my questions were answered and my concerns addressed.
They all helped to make my cancer journey as smooth and worry-free as possible.
I feel very lucky to have been treated here.

Today, July 23, 2025, I had hernia surgery. I’ve been well looked after by all the nurses, and I’m sure Dr. Mubarak did a great job. Thank you all for helping the patients. God bless all of you.

Went to the breast clinic for larger boob than normal, told me to put ibuprofen cream on for the rest of my live and deal with it being in constant pain was left sobbing after my appointment was rushed in and rushed out within minutes and didnt have no sympathy at all. Hated the experience and i hate the way i was treated will be contacting pals….

Amazing Place. I honestly cannot say anything bad about the Endocrinology Team or the blood test service. Very polite, professional and intelligent doctors and nurses in the Endocrinology Team who are very supportive and patiently explain to me what is going on in terms of diagnoses, treatment, tests, etc. The nurses who did my blood test noticed that I was stressed and were very supportive and calm and distracted me from my stress by talking to me about something unrelated to blood tests. Very good place for someone with mental health problems or neurodivergence like Autism or ADHD as the staff are very understanding.

Attended Orthopaedic and Fracture Clinic, Professional team work, nurses so kind and helpful. Doctors are experts and super professional. Overall, I this centre with 5 stars

The last time I visited was great experience. I love the coffee shop at this centre.
Great facilities and good customer service.
Environment neat and clean.
Close to the car park.

THEY FALSIFIED MY TEST!!Literally just got home from this place and they botched my test(emg/ncs for those who care). I could see the screen the whole time and she said everything was normal. I believe i have early symptoms of a rare (1 in 1m) disorder where certain triggers(varies by person)can cause all my muscles to seize and I get tremors. The female doctor (I think np) preformed it and she right off the bat mentioned my meds list(as usual) don’t come here.

THEY FALSIFIED MY TEST!!

FOR CARRIERS: Construction of load/unload building is nearly complete.
One dock is available on 7th Street. Depending on the length of the truck, you may have to drive in backward.
Call POC before DEL/PU to confirm dock availability. No parking yard. Limited dock space.

5 stars for the nurses who cared for my Mother during her heart surgery and recovery only. The reception people are not friendly or helpful at all.

I was in Spain for about 10 days after being in Huntsville hospital for almost 2 weeks following a motorcycle crash (rear-ended by an inattentive driver). I had pelvic surgery with the insertion of some internal fixators, broken ribs, scalp lacerations , and road rash. I have no complaints with my treatment at Spain. Everyone was professional and attentive, they took excellent care of me. If you or a loved one needs rehabilitation services I highly recommend Spain.

Words can’t express how grateful my brother was here. The bedside care they have provided are untouched. The team is amazing both day and night shift everyone was so kind and supportive. I cried of tears of joy bc I’m glad my brother is receiving the care he needs

My daughter uses Spain rehab for her Spina Bifida clinic. Each year she goes to clinic to see her three doctors who care for her disability. Today we got to clinic and had our test done. That took about an hour and a half. Pretty normal. Then we were placed in an exam room so she could see her doctors Two hours later I asked how much longer before we would see her doctors. The nurse told me we were next. Her urologist came in about 30 minutes later and I asked how long until we would see her other doctors. She said y’all are not scheduled to see anybody but me. I was very upset because we had been at the hospital 5 hours and in an exam room for 3 hours. I told the nurse we really needed to see the other doctors as she had some very serious health issues this year. She left and came back and said I’m sorry y’all will have to come back next month Both doctors were in clinic seeing patients but wouldn’t see her I have no idea why she wasn’t on the schedule to see the other two doctors because she sees them every year. I feel like my daughter was not as important as other patients and if we had any choice I would go anywhere else.

I would like to add the doctor called my daughter this afternoon and apologized which helped our feelings Thank you for taking the time to correct the mistake

Rude and disrespectful at the front desk of doctor carrs office not on one occasion but 2 I didn’t say a word to her and she came back at me again . After letting the situation go! She tried provoking me by putting her hand in my face ! If I can I will be finding my loved one another doctor …. Haven’t even been able to see the doctor either time I’ve been to the office and my loved ones accident happened in feb! It’s now gonna be august

I completed my first ever detox yesterday at Park House. The staff are so sweet and welcoming, I really felt at home. The building and bedrooms are always kept clean, and the food is absolutely delicious!
I would recommend Park House to anyone suffering with addiction. You will receive a lot of support and encouragement on your new journey.
Thank you Park House staff

I mahtab ali azam aka Ali has the staff know me as. I just spent 2 weeks at park house and I have been discharged today on the 10,06,2025. All I wana say a massive thankyou to all the staff they all were absolutely amazing and well looked after me I can’t thank them enough just absolutely amazing staff nurses doctors all the the staff at park house were amazing. And overall the park house rooms kitchen conservatory and lounge and the rest of the building was really clean.and the food was absolutely amazing Darren the chef is amazing as a person and a chef

Thank you to Park House I am so grateful to the staff the doctors the nurses and the people who I was in there with I’m still dry still in the dry house and I’m doing really well so thank you guys miss you

I spent two weeks in PH rehab i was an absolute shambles dependent on alcohol but the support and bonding i found in there was amazing. Now i have a great job my own apartment and volunteer when im free to help homeless shelters and people who are in addiction. PS fircroft college is a great resource for anyone starting off again

Nurses are rude & treat you like garbage. Management don’t care either.

I was in incredibly nervous and unsure what to expect before walking in but I was greeted with real beaming smiles and friendliness. My near 2 weeks there were fantastic and made friends with people from all walks of life with various stories regarding their issues. This place can no way be compared to customer care in any other environment and the staff are are a credit to themselves and should be extremely proud. Thank you so much for your help and knindness,
Dom Kimberley

Park House, all of the staff & CGL saved me from over from 21yrs of chronic intravenous opiate addiction when i went there on 14-6- 2022. I left there on 80mls methadone. stayed clean from illicit drugs & went back to Park House on the 23-1-2024 to detox off 20mls of methadone as i had tapered down the dose to make my stay easier. I had usually dotoxed at home before but after being on heroin for so long & methadone for 18yrs & liver problems i needed professional help from workers & volunteers who can’t do enough for you. I went to a different detox unit 15yrs ago so sort of knew what to expect but Park House was the real deal. For anyone who is thinking of going to Park House or is waiting to be admitted, go for it. Open up about your feelings one on one or in groups, get stuck into all of the group work & take as much help as you can for when you leave. I can’t believe i’m clean & free of chemicals now as i had totally surrendered to the drug before Park House, the staff & volunteers saved my life & am now looking forward to a future that will be a lot easier & happier to live. I would like to thank all of the staff at Park House & CGL who lifted me out of the bottomless pit that i needed help to get out of. Lots of love & care to all the staff who have & are still helping me move forward.❤

This used to be Selly Oak hospital however it used for appointments now toilets on lower levels parking outside lots of disabled access as all on a lower level said to haunted at night the photos below are the pictures of the old Selly Oak hospital for reference

Phoned today to ask yet again where my replacement supplies are
Dunno who spoke to female Indian lady I think. Was told will pass message on then heard in background just put phone down angry is not the word I’m feeling right now.

I had my routine check up appointment today, qualified teamwork, consultants and clinicians.
Pleased from the service I received.

Absolute nightmare recently, used to be good but recently been horrendous. They seem to never have never have staff working. I don’t believe they are always out on calls. I have had a faulty chair for years now and they aren’t resolving it. I got given a new chair which did not have tilt and recline now when i asked for old one back ross care have brought it back in a right state! They repaired the fault by putting a faulty base on it! It’s about time they did the repairs in house.

Took my daughter for an appointment – excellent service. Nice little cafe with seating area. Staff very friendly and professional.

The physiotherapist David is very knowledgeable with the FES service he is very thorough, professional and always goes above and beyond to support me with using my ankle pace stimulator which has made me feel a lot more confident with my walking! Thank you.

My mom visited this clinic over four weeks ago and was promised that a letter would be sent to her doctor for medication for the low blood pressure she experiences when she tries to stand. Our doctor has still not heard anything from them. I have since tried to contact the clinic by phone and been given four different numbers but they are either continually engaged or goes to voicemail or the number i’d been given was incorrect. Does anybody care anymore?

If i could give it 0 star i would. Absolute joke of a place they where supposedly going to try and rehab some mobilty back into my nan. .my honest opinion was that at 94 she hadnt got it anymore to give but they said they wanted to try. But they have one physiotherapist who works part time and has spent 10 minutes with my nan in 4 weeks. Last week they pressured us into getting her home. But home was currently suitable so spent days grafting to get it suitable her discharge was then due yesterday after several lies like from we are waiting on the pharmacist to the care package isnt in place (it was we as a family put it in place) then to this morning it was shes refusing to leave then too the paramedics are refusing to bring her home. Thankfully i now have her home care package and family in place. This place should be shut down and a certain physiotherapist we call person N should be investigated for what her role is. Complete drain on the nhs. If you can keep your loved ones out this hole for the love of god do.

We are not very happy with this place as our mom was sent there from hospital to get physio and help her on her feet so she could go home and be able to move around. In the 2 weeks, she only got an hour at most of physio. She come home and still can’t get up on her own. What was the point? What is that place really for ? If you’ve got any sense you’ll not bother sending any family there.

Do not let your relatives go to this awful place!!! My mom was supposed to be supervised but was left alone and had a fall within 2 hours of being transferred there. She was recovering from a broken hip and when she told staff her hip was hurting after the fall they just put her back into bed and left her. My mom asked them to call an ambulance as she thought she had re-broken her hip but they refused. My mom had to call the ambulance herself and it wasn’t until they realised this that they then made a call to 999. I attended this place and asked why my mom had to call an ambulance herself and they told me she was lying even after I showed them the phone record! As the wait for an ambulance was lengthy, under paramedics guidance, I decided to take my mom to A&E myself. They did provide a wheelchair so I could transfer my mom to the car but they stood and watched me struggle to open the double doors and push my mom and the wheelchair through. The staff act disgustingly and do not care for their patients at all.

After 3 months in Heartlands ICU, my brother came here with an amputated leg, he found the nurses to be nice, but after two weeks he was told he was fit to leave.
We told the Social workers that his house was not fit for purpose, and even though they did an assessment and saw the mould on the walls and the missing floorboards, they still kicked him out, we were told that a care package had been put in place, it’s now six months since he left and we are still waiting for the care package we were promised.
He doesn’t need it anymore though as he died a couple of months later.

Our 88 year old Mom spent two weeks in the centre after her hospital discharge for a fractured femur. The majority of the staff were caring, helpful and friendly and the rooms are spotlessly clean. Mom also loved the food. Although the physio service could have been more intensive, we feel there must be shortage of staff. Mom came home being able to use the stairs and walk with a zimmer frame and the help of one person. The OT arranged for all the aids to be sent home.
We are pleased with Mom’s progress.
On a critical note we noticed that the doctor did not see her very often, only 3 times in 2 weeks.

Avoid this place! My nan was there for 4-5 weeks. She had a fall, took them 30 minutes to even call an ambulance, and an hour to let us know. When my nan arrived at hospital she was dehydrated, under weight and had broken her femur, 5 breaks in her plevis and a cracked vertebrae in her neck as well as two cuts on the back of her head. Staff didn’t offer an explanation for these injuries other than she fell. Staff and management didn’t show any concern when I went to collect nans belongings.
The hospital staff knew of the awful reputation of Anne Marie Howes. I wouldn’t put a dog there never mind a human.

My mother has lost weight and deteriorated since going to this “rehabilitation” centre. She is left in her chair/bed ALL DAY. No exercise. No getting her up and walking. There are clearly socialising areas for the patients, they are used for storage. While the staff chat in the corridor about their holidays. I asked a member of staff for a water refill for my mum. Clearly they felt this was beneath them because we were told to wait until the person whose job it was returned from lunch. IT’S JUST WATER! The place is clearly understaffed with ridiculous pressure, but there is always time for kindness, curtesy and dignity.

My mum has a painful frozen shoulder……..they didn’t even touch it. Not any physio on it at all. But they expected her to be able to support her body weight with her arms.

My mum is prone to falling but has full mental capacity if a bit forgetful. Can walk, but needs help getting up. They wanted to force her into a nappy. When she tried them she couldn’t convince her body to wet itself. This was reported to me as my mum “REFUSING to use the pads” which was a total lie. I challenge any continent person to sit fully clothed in a chair or bed wearing a nappy to urinate on themselves. Because until you are incontinent it isn’t ongoing to happen. This would have reduced my mother to being incontinent and bed bound. As the four carers a day would have just left her sitting in her own waste.

There are good staff there that are caring. There really are, and it is such a shame that they get tarnished by the overall performance of this place. The place is spotless, warm, and doesn’t smell bad.

My mum is the chillest, most shy and quiet person you could meet. Yet mum was made to feel as if she was a nuisance because she has issues with her bladder being hypersensitive. Staff Ignore her bell calls forcing her to risk falling by getting out of her chair without assistance to make her own way to the toilet. Or are rude to her when they do answer. Sending inexperienced male carers to wash her, leaving her feeling and smelling unclean in the most important regions of her body to maintain good hygiene.

I was told I could take her dirty washing home in the black bag provided in the laundry basket. Apparently she is only allowed a single black bag, since I took it, it hasn’t been replaced. But I’m also expected to wash their pyjamas!?

Bottom line, if they offer you a rehab bed, ask for the centre in Harborne.