Birmingham, a city with a rich industrial heritage and a thriving modern culture, offers a diverse retail landscape. For those seeking to update their wardrobes or discover unique styles, the city boasts a wide selection of boutiques and shops. Navigating this abundance of options can be overwhelming, so identifying those that truly stand out becomes essential for any fashion enthusiast.
Among the many retail destinations offering apparel and accessories, we've compiled a list of the top ten locations to find fashionable clothing in Birmingham. These establishments have been recognized for their curated collections, exceptional customer service, and overall contribution to the city's style scene. Finding the right place to shop is key to expressing one’s individual aesthetic and discovering the latest trends.
Discover 10 outstanding options for clothing stores in Birmingham
Here are 10 outstanding options for clothing stores in Birmingham based on value for money:
Address
38 High St, Birmingham B4 7SL, United Kingdom
Business Hours
Monday: 08:00–21:00
Tuesday: 08:00–21:00
Wednesday: 08:00–21:00
Thursday: 08:00–21:00
Friday: 08:00–21:00
Saturday: 08:00–21:00
Sunday: 10:30–17:00
Rating
8.8 (+ 12702 reviews)
Primark offers a truly massive selection of affordable clothing and homeware. It’s easy to find a wide variety of styles and items for all ages, making it a popular destination for budget-conscious shoppers. The sheer scale of the store can be overwhelming, but it provides ample opportunity to browse and discover unexpected bargains on seasonal essentials and accessories.
Be prepared for a very busy environment, especially during peak times. Navigating the store requires patience and a willingness to move with the flow. While the value proposition is undeniably attractive, remember that the experience may involve some crowding and a less personalized service than smaller boutiques, but it’s a great source of trendy pieces at competitive prices.
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In-store pick-up
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In-store shopping
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On-site services
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
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Men’s clothing
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Women’s clothing
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Credit cards
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Debit cards
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NFC mobile payments
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Paid multi-storey car park
Customer Reviews
Εαν εχεις ψωνίσει απο το Primark του Λονδινο θα απογοητευτείς απο αυτο εδω. Δεν εχει μεγαλη ποικιλια στα γυναικεια ρουχα, κακογουστα και περισοτερο εφηβικά κομματια. Το μαγαζι δεν εχει ευκολη διαρρύθμιση. Ειναι οντως πολυ μεγαλο κ χαοτικο αλλα πραγματικα δεν θα ξαναπηγαινα – ενω μου αρεσει να ψωνιζω στα Primark. Οι πελατες ετρωγαν κ επιναν καφε στο χερι ενω εβλεπαν τα ρουχα…! Στον -2 πηγαιναν κ ερχονταν ασχετοι ανθρωποι απλα για να περασουν μεσα απ το καταστημα κ να κοψουν δρομο βγαίνοντας απο την αλλη πορτα. Στο κομματι beauty τα προϊόντα ηταν ανακατωμενα κ ανοιγμενα και ενω ηθελα να παρω τελικα συχαινομουν να τα ακουμπησω. Κριμα…
Chrysothalia Bonelli
☆ 1/5
Έχει πολλά και διάφορα πράγματα αλλά γίνεται χαμός εκεί… Για κάποιος που πάει για πρώτη δεν είναι εύκολο να βρεις αυτα που ψάχνεις.
GLORY A
☆ 3/5
Αρκετά καλά προϊόντα σε σχέση με την τιμή τους.
JOHN Z
☆ 5/5
The biggest Primark that you can find.
Massive, huge, giant, you need be ready for a busy place specially if you go on weekends or half term.
But you can fin everything that you need for the whole family and for home.
Be ready for a noisy shopping time and not all the people there have good manners, don’t be surprised when someone push you without apologies, the staff have a lot of job to do, because is messed around the areas, I feel sorry for them every time that I go because always have something to do.
If you need helps they are always ready to help, if you concern is in the area that they are working.
Also have connection with train station and many buses, easy to go there.
The prices now are not the cheapest like before, but the variety and quality of the items is amazing.
And now you have to paid for the paper bag, is the same quality so even if you buy one, will broken two steps away from the shop.
So, carry your own bag.
And enjoy doing shopping at Primark.
Cindy Nohely Galeas
☆ 4/5
Perfect place for kids’ nails!
Took my 10-year-old daughter to have her nails done here and she loved it! They used normal polish with multicoloured French tips and even offered small stickers/designs – perfect for children. Staff were really kind and made her feel special.
Tip: best to book ahead – we were told there was a 3.5-hour wait even though I’d checked a couple of days before. Other than that, everything was great and we’ll definitely be back!
S B
☆ 5/5
The biggest Primark with Huge selection across five floors, from fashion to homeware. The Disney Café and in-store Greggs add a fun touch. It’s clean and well laid out, though it can get very busy and customer service is hit or miss. The spacious design ensures a comfortable shopping environment, even during peak hours.
It is a must visit place offering an expansive and immersive shopping experience in the heart of Birmingham.
Abdulsalam Palakkat
☆ 4/5
The Primark store on High Street, Birmingham offers in-store shopping, opens at 8AM.
Yes! Here are some great options near Primark on High Street, Birmingham:
– Banana Tree Birmingham Bullring – A cozy spot with delicious food and drinks. Opens at 12 PM.
– Grand Central Kitchen – Famous for its fabulous breakfast and coffee. Opens at 6:30 AM.
– Pasture Birmingham– Stylish and welcoming, with impeccable service. Opens at 12 PM.
– Primark Café with Disney– Located inside Primark, offering large portions at affordable prices. Opens at 11 AM.
– Damascena Coffee House Birmingham City Centre – Known for fresh, flavorful food and great coffee. Opens at 9 AM.
– Browns Birmingham – A brasserie with a great atmosphere and plenty of food choices. Opens at 9 AM.
– Boston Tea Party Birmingham– Quick service with excellent food and coffee. Opens at 7 AM.
– Lekker Café – A hidden gem with lovely food and service. Opens at 9 AM.
Let me know if you’d like more details!
Shariq Z
☆ 5/5
View all reviews
Address
430 Coventry Rd, Small Heath, Birmingham B10 0UG, United Kingdom
Business Hours
Monday: 09:30–20:00
Tuesday: 09:30–20:00
Wednesday: 09:30–20:00
Thursday: 09:30–20:00
Friday: 09:30–20:00
Saturday: 09:00–21:00
Sunday: 10:00–20:00
Rating
8.7 (+ 2623 reviews)
Almanaar Islamic Store presents a lovely shopping destination, offering a truly welcoming atmosphere. The staff are noticeably dedicated to assisting customers, going above and beyond to ensure a personalized and positive experience. Their commitment creates a place where finding exactly what you need is easy and pleasant.
The selection of goods is impressive, and the overall environment fosters a sense of community. It is a place you can feel comfortable browsing and discovering new items. The presence of knowledgeable staff contributes to an environment that celebrates cultural heritage and offers quality items. They focus on customer satisfaction and cultural appreciation.
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Kerbside pickup
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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NFC mobile payments
Customer Reviews
I had a fantastic experience at Almanaar Islamic superstore in Small Heath! The staff were incredibly welcoming and went above and beyond with their service. I was able to create my own custom perfume, and they took great care to ensure it was exactly how I wanted it. On top of that, they offered generous discounts and even gifted me something extra, which was such a thoughtful touch. Highly recommend this shop for anyone looking for quality products and exceptional customer service!
Asmaa Mohamad
☆ 5/5
Afternoon Dive by Aiura Perfumes is a fresh, clean, and aquatic scent perfect for everyday wear. It opens with a burst of citrus and settles into smooth aquatic and woody notes. Great longevity (6–8 hours) and stylish packaging. Ideal for warm weather and casual use. Light projection, but very refreshing and easy to wear.
Hanif Mahmood
☆ 5/5
It was a great experience shopping with them. The staff was very helpful and kind. My exchange time was over but they cooperated with me and gave me the opportunity to exchange. They definitely deserve a 5 star rating.thank u so much
sofia masood
☆ 5/5
I’ve recently visited the Almanaar Islamic Store, and I couldn’t be more pleased with my experience. The store offers a wide selection of modest clothing. The staff were friendly and very helpful. I’ll definitely be retuning for more modest fits
Dia Malki
☆ 5/5
One of the best shops for scarfs very friendly and very kind customer service
Kiran Zaman
☆ 5/5
All kind of perfumes. Scarfs. Albaya. Beautiful stuff.
Bought perfumes.
Chin Chin
☆ 5/5
Honestly this is one of my favourite shops on Coventry Road! It’s my go to place to shop for perfumes as they have such a wide selection. I was served by Emon today and he was incredibly helpful and patient. Great service every time I visit, highly recommend checking them out if you’re in the area!
LaZi KrHy
☆ 5/5
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Address
The Bullring, Upper Mall, Birmingham B5 4BP, United Kingdom
Business Hours
Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 11:00–17:30
Rating
8.7 (+ 8033 reviews)
Selfridges Birmingham offers a truly elevated shopping experience. The sheer variety of luxury goods and brands available is impressive, providing a destination for those seeking something special. The layout is thoughtfully designed, and the atmosphere is generally pleasant, contributing to a feeling of indulgence and a feeling of being pampered.
It’s a landmark destination, offering a curated selection of high-end products across fashion, beauty, and homewares. The presence of renowned brands and the impeccable presentation create a memorable retail environment; a haven for those looking for a luxurious treat and exclusive products. The staff generally create an environment of comfort and care, showcasing the exceptional customer service.
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Delivery
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
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NFC mobile payments
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Paid multi-storey car park
Customer Reviews
Ένα μικρό χωριό στο κέντρο του Μπέρμιγχαμ
Konstantina Arapatsakou
☆ 5/5
Me and my daughter came here when we went Birmingham and it was great. It was clean and they had many staff around asking if we needed help. Even walking through the floor they were giving perfume samples. Almost all brands of perfumes and fashion have their presence in Selfridges .It is expensive but the products are good. Has many entrances so easy to get in.
Muhammed Ali (Ali Karayath)
☆ 5/5
Selfridges is a great store to visit. From designer brands to food. Spent a good hour looking around this multi storey store. Although there’s some lovely products here there not the cheapest.
But if your looking for a treat then I’m sure you’ll find something appropriate here.
Michael Collins
☆ 5/5
A fantastic department store that has a wide range of products available at a standard price. They had a fantastic pop up stall for the Black Sabbath final show and the staff were all super friendly making it a great experience. The decorations for Black Sabbath and Ozzy were also super cool to see for fans.
Matt H
☆ 5/5
Visited the London one so had to visit here. Came up mainly for the Ozzy tributes. This store is just as good as the London one. Daughter purchased a top with the help of a really nice and helpful male worker. I found the staff more friendlier here. We were also made up to see the Ozzy LEGO statue.
Claire
☆ 5/5
I always get my perfume from Selfridges — they have an amazing selection and it’s always easy to find my favorites. The makeup department is also fantastic, with a great range of brands and products. The service is consistently excellent — staff are friendly, helpful, and knowledgeable. Shopping here is always a pleasure!
Maria Hussain
☆ 5/5
Me and my friend came here when we went Birmingham and it was great. It was clean and they had many staff around asking if we needed help. Even walking through the escalators they were giving perfume samples when you get off. It is expensive but the products are good. Has many entrances so easy to get in.
Japji Kaur
☆ 3/5
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Address
3 Cannon St, Birmingham B2 5EP, United Kingdom
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–19:30
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 11:00–16:00
Rating
8.3 (+ 1395 reviews)
Slater Menswear Birmingham offers a fantastic selection of formal wear. The staff demonstrate a real commitment to providing a helpful and attentive service. They take the time to understand your needs and guide you towards finding the perfect outfit for any occasion, creating a pleasant and worthwhile shopping journey.
The quality of the clothing is consistently high, and the attention to detail is impressive. You can expect a well-curated range and a genuinely helpful team dedicated to ensuring a positive experience. It’s a reliable choice for those seeking sharp and well-made menswear.
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Delivery
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Wheelchair-accessible entrance
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LGBTQ+ friendly
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Transgender safe space
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Customer Reviews
⭐⭐⭐⭐⭐
I had a great experience at this shop! There’s a wide selection of products to choose from, and everything is well-organized. The staff was friendly, helpful, and made sure I found exactly what I needed. It’s clear they care about customer service. I’ll definitely be coming back and would highly recommend this place to others!
Ucha
☆ 5/5
black staff member at the collection point of the suit was being very disrespectful! I wouldn’t have bought the suit if it wasn’t for an Asian lad, he was happy for my graduation and Upon collection time he ruined my experience so that’s why I’ll give a 1 star !
Mohammed Ahmed
☆ 1/5
Came here just looking for a tux jacket. Left with a two piece tux, two shirts, shoes and bracers. Had no idea what I was looking for as I’ve never had a tux before but Nikki made sure I was sweet and hooked me up.
Solid customer service and good quality stuff.
Side note: Nikki, the burrito was sensational.
Gurvir Dhillon
☆ 5/5
Had a great experience choosing a suit for my sons prom. Everyone was very professional and knowledge from the people fitting and measuring him to the lady who helped us choose a cool tie and pocket square. The alterations only took a week-looking forward to seeing my son in his suit very soon
Helen Hartley
☆ 5/5
Had a fantastic experience in Slaters today, Sunny was so professional, helpful and knowledgeable. Within 10 minutes he had fit a suit and figured out all the alterations needed, giving great advice and guidance along the way.
Jo also helped me fit a shirt, and she too was very friendly and knowledgeable.
As a tall person who has trouble finding well fitting clothes, this was a flawless experience.
Daniel Scott
☆ 5/5
I had a very good experience at Saters mens wear Birmingham.
I was attended to by Adam, a very pleasant and knowledgeable young man.
I was looking for a particular suit and, with his help got the perfect suit and shirt with a. Matching tie.
Thank you looking forward to receiving it in a weeks time.
Thank you for being very professional.
Robert Wilcox
☆ 5/5
Ordered a suit for nieces wedding. Sorted within 30 minutes. Assistant sorted alterations and passed on to other dept to sort tie and shirt. Great service. Would recommend.
Robert Skerrett
☆ 5/5
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Address
Corporation St, Birmingham B2 5JS, United Kingdom
Business Hours
Monday: 09:30–18:30
Tuesday: 09:30–18:30
Wednesday: 09:30–18:30
Thursday: 09:30–18:30
Friday: 09:30–18:30
Saturday: 09:30–18:30
Sunday: 11:00–17:30
Rating
7.6 (+ 3707 reviews)
House of Fraser appears to be undergoing significant changes, and it’s evident in the overall shopping experience. The selection is often limited, and the prices, while sometimes appealing, are frequently coupled with a lack of readily available assistance. Finding a member of staff to help feels like a challenge, and when you do connect, solutions can be elusive. Product availability is inconsistent.
The store’s operational structure seems inefficient, contributing to customer frustration. Basic amenities, such as readily accessible restrooms, are notably absent. Customer service responses, particularly when addressing issues with orders, feel inadequate, and often redirect customers to external support systems. Improvements are needed to enhance the ease and enjoyment of shopping.
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Delivery
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In-store pick-up
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In-store shopping
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On-site services
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Wheelchair-accessible entrance
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Men’s clothing
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Women’s clothing
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Credit cards
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Debit cards
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NFC mobile payments
Customer Reviews
I waited over twenty minutes at the tills in men’s wear waiting for an assistant. When one eventually showed up he said there were only three assistants assigned to the whole floor. When I asked him where the other two were he ignored me.
Dr Graham Beards
☆ 1/5
No toilets in a store this size? I asked the staff they said go across the road to McDonald’s. The staff were polite.
If they had toilets I would have most likely browsed more lines & bought something but had to leave to relieve myself.
Pitiful customer service.
Harjinder Singh
☆ 3/5
5/10; 2.5/5.
Place looks 1/2 empty & almost abandoned. More like a bargain shop than a department store but it’s cool that there’s so many reduced products here.
ABCJelly
☆ 3/5
I do not recommend buying from them, because if you encounter any issues with your order, their response will simply be to contact your local authority or seek financial support from financial institutions.
Here is the story,
I recently had a very disappointing experience with Fraser. I ordered ten items, but only four arrived. When I contacted their customer service for an explanation and a resolution, I found them to be extremely not helpful at all. They insisted that all ten items had been delivered after their so-called quality check, even though that was clearly not the case.
To make matters worse, their staff was quite dismissive, even suggesting that if I wanted any further recourse, I should go to my local authority or seek financial support elsewhere. The way I was treated was frankly unacceptable. Overall, I had a very poor experience, and I wouldn’t recommend buying from them.
Mahmoud Hassanin
☆ 1/5
Visited yesterday Tuesday 22nd of July have always had great experiences at this place and after today won’t be coming in as much was looking around for some suit attire for a a upcoming family event came across a young lad who was supposedly a worker greeted him a and was being friendly as I always am even though I’d expect that from him as a staff worker, instead kept gossiping with another woman with red hair didn’t want to cause a scene so jsut left the store. We need the old workers back
psacc 4
☆ 1/5
เหมือนห้างใกล้จะปิดตัวลงแล้ว ไม่ค่อยมีอะไรแปลกตา แต่ได้ของเล่นชั้นบนที่ลด 70%
Luakkaikung
☆ 3/5
Awful place that should be shut down. Rude Rude Rude customer service made my wife cry whilst we only came to pick up an order. As any normal person would expect a suit contains a jacket and trousers. They handed the trousers claiming this is all they have. When we pointed out it is parcel 1 of 2 they said take it and go away. When we tried to return it on the spot they said it is not possible. Stay away from them at all cost. We will be talking to solicitors. Things like this shouldn’t be happening in 21st century. There are no words in my dictionary to describe this place and the people working there.
Rad Chalubowicz
☆ 1/5
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Address
Unit Msu9, River Island, Moor Street Queensway, Birmingham B5 4BG, United Kingdom
Business Hours
Monday: 09:30–20:00
Tuesday: 09:30–20:00
Wednesday: 09:30–20:00
Thursday: 09:30–20:00
Friday: 09:30–20:00
Saturday: 09:00–20:00
Sunday: 11:00–17:00
Rating
7.4 (+ 1116 reviews)
River Island consistently offers a great shopping experience. Their stores are generally well-maintained and present a stylish display of clothing. The layout is easy to navigate, making it simple to find what you’re looking for amongst a wide selection of contemporary fashion choices.
I appreciate that the staff are usually quite helpful and approachable. It’s a place where you can find affordable trendy pieces, appealing to a variety of ages and tastes, and I would definitely recommend it for a casual browse or a specific purchase.
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In-store pick-up
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Customer Reviews
River island store at bullring is clean, modern, and well laid out. Clothes are easy to browse, and there’s a wide selection of trendy items. Staff were friendly and helped me find the right size. The self-checkout tills made paying quick and easy.
Abdulsalam Palakkat
☆ 4/5
Wow what can we say about the clothing we bought today,and absolute bargain and a half,we will definitely be going there again.
Andrew Chi Osbourne
☆ 5/5
Exclusive!! Stunning shop!! Captivating!! Gorgeous fashion selection. Loved the displays & interior decor. Absolutely fabulous colors & latest styles 10/10
Fatma Khan
☆ 5/5
The riverlsland is now better looking than old and all staff members are very friendly and helpful, good to doing shopping here ❤️
Received absolutely outstanding customer service today from all staff,
Ypschef
☆ 5/5
Lovely large, bright, and airy store. A great range of products for all the family. Lovely staff. They have updated the store with beautiful decor and high-tec Fitting rooms with tablet fitting room assistant systems in each cubicle where you can ask for more items a different, size or colour, etc. We highly recommend this store.
D Smith
☆ 5/5
Just another wonderful and quite big shop . Lovely staff nothing to say , if ypu want to ask them something just find them and they answer to your needs, hopefully you find your needs i dont find my size , you got plenty parking spaces,
The location is where supposed to be . Easy to be found.
Florin Marghita
☆ 5/5
⭐️⭐️⭐️⭐️⭐️
I had the BEST experience shopping at River Island, thanks to Melisha and her amazing team! It was my first time shopping there, and I was in a rush looking for a dress for a special occasion. I was stressed and overwhelmed, but Melisha completely turned my day around.
She truly went above and beyond—bringing me so many dress options based on what I liked, offering honest advice, and genuinely caring about helping me find the right outfit. It felt like shopping with a close friend who really got me. Her warmth and dedication made it the best retail experience I’ve ever had.
I also had lovely interactions with another team member on the shop floor and the ladies at the cashier—everyone was so positive and welcoming. The whole atmosphere was just full of good vibes!
Melisha absolutely deserves recognition for her incredible service—I hope she gets everything she deserves and more. Thank you all for making my day so special!
May Xia
☆ 5/5
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Address
6-9 New St, Birmingham B2 4RG, United Kingdom
Business Hours
Monday: 09:00–20:00
Tuesday: 09:00–20:00
Wednesday: 09:00–20:00
Thursday: 09:00–20:00
Friday: 09:00–20:00
Saturday: 09:00–20:00
Sunday: 11:00–17:00
Rating
7.1 (+ 658 reviews)
H&M offers a really good selection of trendy and affordable clothing for everyone in the family. The store layout is well-organized, making it easy to browse and find what you’s looking for. You can consistently find new arrivals and seasonal pieces, keeping your wardrobe updated with the latest styles. The staff seems committed to helping customers.
It’s a great place to pick up everyday essentials and find some real bargains. They frequently have promotions and sales, providing excellent value. The availability of a wide range of sizes ensures there’s something for everyone, and the overall shopping experience is typically quite pleasant with helpful staff and a generally positive atmosphere making it a place of convenience.
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Customer Reviews
A spacious and well-organized store with trendy selection with affordable prices, multiple floors, and good quality products.
Abdulsalam Palakkat
☆ 4/5
Lovely store located in the middle of New Street High street
Located on 3 floors
Open 7 days a week
Monday to Saturday
09:00-20:00
Sunday 11:00-17:00
Great shopping experience
Welcoming friendly helpful staff
Clean store
Everything is available from
Women
Men
Kids
Home
Beauty
Accessories
Shoes
Sport clothing
Great prices
Fantastic Deals
Steve Woodman
☆ 5/5
the changing rooms could be better. no way of telling if someone is occupying one since the curtains are basically always closed even when there isn’t there. had people walk in on me changing and the curtains are broken so people most likely would be able to see you as they walk by.
Zahra
☆ 3/5
I passed by this store, even though I didn’t buy anything from there. Two Indian gentlemen who were part of the staff asked us where we bought these things and slandered us. One of these Indians was very rude, he had a beard and a black head.
This happened on the afternoon of August 28th, and if this store has management, this rude gentleman should be punished.
Sirvan Shirzadeh
☆ 1/5
Not very good manager. They wouldnt accept item i got online because no lable. Even tho I order several of same item and also returned them. I never have a good experience in this shop. Hm has really gone down hill.
nm dsl lxl co
☆ 1/5
staff closed fitting room more than half an hour before store closing explained it’s due to company policy. Store closing is at 8pm so until this time every customer is allowed come in to the store even if it’s 7.55pm. Correct me if I am wrong
Emily
☆ 1/5
Great store, very helpful and friendly staff. Light and spacious changing rooms.
Leria
☆ 5/5
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Address
5-7 Corporation St, Birmingham B2 4LP, United Kingdom
Business Hours
Monday: 10:00–19:00
Tuesday: 10:00–19:00
Wednesday: 10:00–19:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 11:00–17:00
Rating
6.3 (+ 526 reviews)
Urban Outfitters offers a unique shopping experience with its curated selection of clothing and home goods. The store’s aesthetic is carefully crafted, presenting a distinctive style for shoppers seeking something beyond mainstream retail. The product range is broad, appealing to a younger demographic with on-trend pieces.
Customer service can be a mixed bag; while some interactions are pleasant and helpful, ensuring a positive overall impression is crucial. Maintaining a consistent level of attentiveness across all staff members would greatly enhance the shopping environment and build customer loyalty. The store’s visual merchandising is also notable.
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Delivery
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In-store pick-up
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On-site services
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Wheelchair-accessible entrance
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Men’s clothing
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Women’s clothing
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Credit cards
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Debit cards
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NFC mobile payments
Customer Reviews
Me and my friend came here. It is located outside near the grand central and the bull ring. When we came it was not very busy downstairs and they didn’t have many staff members walking around helping. The prices are quite steep so therefore we didn’t purchase anything but when we got upstairs they had a decent amount of sales section. The dressing room was super busy. Their aas a huge line overflowing so i feel they should make the dressing room bigger or do something about it because it was an inconvenience. Due to this some people were getting dressed and undressed in corners as the queue was that long. They had a photo booth which you could take photos in. This time it wasn’t working but I’m sure that if it was in action it would be great to take photos with your friends or family.
Japji Kaur
☆ 3/5
I like this shop & the staff are lovely BUTTTT why’s the sale always a mess. It’s actually unshoppable, I went in today and it was such a mess I didn’t even look. So many clothes on this rale you can’t look, if you pull (I mean really pull) one thing out you’ll usually take out 3/4 things more than you wanted because it’s so rammed they are all attached. ANOTHER BIG THING items are always wrongly priced. In the sale section ❌ nope just mis placed, stuff in the sale with no sale prices on too. It’s always like this so I can see why there’s always so much left because you physically can’t look!
Mitchell Davies
☆ 2/5
Not managers and members of staff writing 5 star reviews to make up for the poor reviews recently. Maybe just do better and train your team (managers included) the reviews I’m referring to are Chris Browns and I wouldn’t be surprised if other staff members have done the same, came to leave a bad review after my last visit and saw that one of members of staff I spoke to had left a review but yeah bad experience, wouldn’t recommend, staff too busy flirting behind the till and in the changing room to actually serve and give a good level of customer service, was met with attitude at every aspect of my visit here. Just feel like the vibe was off
Andy Bradford
☆ 1/5
After a strange man approached me in store today around 2pm, a lovely young male staff member immediately checked on me and kept an eye out while I shopped. It was really reassuring and I’m very grateful for his help!
Milda Smolskaite
☆ 5/5
Had to buy just 1 t-shirt !!!!!! For my date night!!!! People working locking the shop doesn’t let it , aggressive behaviour and unfriendly staff.
Ricard CJ
☆ 1/5
Had to wait nearly 30 minutes to use the fitting room on a week day and having only one member of staff to do everything is WILD. A girl cut the queue to share a room with her friend only to be told no so that was annoying too. When I finally got in they absolutely reeked of B.O. , won’t bother visiting in store again.
Olivia Quinn
☆ 1/5
The girl with the green adidas Jacket and her colleague with the crop white top at the till were really rude. I just approached the till not knowing the customers that had left was still being served and instead of being told politely, I was told in a rude manner with an eye roll that I could not be served. I don’t think that’s necessary and belongs in a work place like that. The management team should ensure that the employees comply with professionalism and they treat all customers equally and fairly.
smol bean
☆ 1/5
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Address
St Martins Square, Moor Street Queensway, Birmingham B5 4BA, United Kingdom
Business Hours
Monday: 09:30–20:00
Tuesday: 09:30–20:00
Wednesday: 09:30–20:00
Thursday: 09:30–20:00
Friday: 09:30–20:00
Saturday: 09:00–20:00
Sunday: 11:00–17:00
Rating
6.3 (+ 579 reviews)
Next offers a consistently pleasant shopping experience. The selection of clothing caters to a wide range of tastes and ages, ensuring there’s something for everyone. Quality items are readily available and the overall atmosphere is welcoming, making browsing a relaxed activity.
The staff demonstrate a dedication to customer service, often going above and beyond to assist shoppers. Helpful employees are a defining feature, creating a positive environment and contributing to a thoroughly enjoyable visit for those seeking fashionable and well-made apparel.
View Details
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Delivery
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In-store pick-up
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In-store shopping
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On-site services
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Credit cards
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Debit cards
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NFC mobile payments
Customer Reviews
I visited the Next store at Birmingham and had a pleasant shopping experience. The store is spacious and well-organized, making it easy to navigate through the various sections. The clothing selection is extensive, catering to men, women, and children, with styles ranging from casual to formal wear.
The checkout process was efficient, during peak hours, the fitting rooms could get quite busy, leading to a short wait. I would recommend visiting during off-peak hours for a more relaxed shopping experience.
Abdulsalam Palakkat
☆ 4/5
I mostly shop at the Next store in Bullring. The products are affordable with good quality and variety. The staff are very polite and take proper care of customers. A special mention to Mahima for her excellent service
Syed Raza Jan
☆ 4/5
Had a great experience today. Ruby was really helpful in getting all our sizes sorted. Many thanks.
Benito Gian Pagliuca
☆ 5/5
Amazing service from Jenson, there was a mess up with my parcel Jenson went out of his way to locate the parcel eventually it was located but had left the store by error. Jenson managed to re-order the item at the price brought it at and got it delivered to home address. Natasha also helped him along the way so I would like to say amazing and exceptional service from both.
Amina Begum
☆ 5/5
very large store 3 storey staffs are friendly only problem is most of the time it’s hard to find a staff near you I do not like to go when they have lots of offers on because it’s hard to find something they tend to put loads of unsold stock which is going out of season or fashion soon and there are so many people in the shop not buying just going through everything
m usman khalil
☆ 2/5
I went to Next on a busy Saturday afternoon. The layout is great, easy to find what you’re looking for from a distance. The staff were friendly.
The only disappointment was the fitting rooms on the ground floor. The queue was very long, due to the majority of rooms being filled with mess. There was one fitting room piled with what I could only describe as plastic coverings for light fixtures. Many had to settle for fitting rooms filled with random items to escape the queue.
Marco De Francesco
☆ 4/5
Good luck trying to purchase anything on the top floor. Waited 5 minutes for someone to come to the till and ended up.sitting on a comfy sofa because I thought I’d be there for a while
paul brown
☆ 2/5
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Address
Bullring Shopping Centre Bullring, The, Birmingham B5 4BU, United Kingdom
Business Hours
Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 11:00–17:00
Rating
6.0 (+ 425 reviews)
My recent visit to MANGO was a mixed experience. I found the clothing selection quite appealing and the styles generally on-trend. However, the store appeared understaffed, leading to slow checkouts and difficulty finding assistance. Customer service seemed to be a challenge.
The store layout is pleasant, though sometimes a little cramped. I appreciated the display of seasonal items, which were nicely arranged. Ultimately, while the products are good, improvements in staffing and queue management would significantly elevate the overall shopping journey.
View Details
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In-store pick-up
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On-site services
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Credit cards
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Debit cards
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NFC mobile payments
Customer Reviews
Unable to process refunds via the card machine as they’re down, yet were able to pay for items via card? Doesn’t make sense, a note on the door would have been useful to avoid spending 10 minutes queuing!
Emily Cox
☆ 2/5
I would like to express my heartfelt gratitude to the wonderful Spanish assistant who assisted me today in selecting an outfit. Shopping for clothes can be quite challenging for me due to my longer legs and torso. However, he attentively listened to my concerns and suggested the styles of jeans that would suit me best. Given my struggle to find a fitting pair of jeans for over three years, I wasn’t expecting much. To my delight, the recommended jeans slipped on effortlessly, were comfortable at the waist, and provided the perfect length. I cannot thank you enough for your help.
Amy Tipton
☆ 5/5
The staff at the fitting rooms are of terrible manners and overall attitude!! The staff should be picking up clothes from the fitting rooms and handle them, and should be generally friendly, instead they are indicating to customers to bring them the clothes etc…the customers don’t work for you!!stop dictating to them what to do! Do your job! if you don’t like your job leave, someone else that enjoys customer service should have it, you are replaceable!!
Jo B.S
☆ 1/5
Google Review (Updated):
“I had an absolutely horrible experience at Mango in the Bullring, and I would not recommend shopping here. I went to return an item after having been unable to do so earlier due to a severe psychotic episode that left me hospitalized and unable to communicate. The manager I spoke to was shockingly rude, dismissive, and completely lacked empathy. He mocked my condition, comparing my psychosis to ‘going on holiday to Spain’ and suggested I should have sent someone else to return the goods — as if being hospitalized and unable to speak isn’t enough of an explanation.
His attitude was unacceptable, unprofessional, and frankly cruel. This behavior from a manager is disgraceful, and it made an already difficult situation even worse. The lack of compassion and basic human decency shown by this individual reflects very poorly on the store and the brand as a whole.
I hope that the management team at Mango sees this as a formal complaint and investigates this incident in detail. I am absolutely disgusted by the treatment I received and expect action to be taken to address this appalling behavior.”
Amina Khan
☆ 1/5
First time going here went to the fittings rooms for a boy to keep opening my drape and he even yanked it when I was fully undressed. this was right next to the entrance where staff is too. Absolutely horrific experience, and never stepping foot in there again
Jaiya Bhogal
☆ 1/5
Faulty product wouldn’t be replaced/refunded as out of the 30 days, however, the cashier knew it was the stitching on the shirt. Manager would t even look at the product, decided my face was too brown for her to engage with. Poor customer service.
So I decided not to buy the products my daughters and I had seen on my way over to the tills.
sarah mohammed
☆ 1/5
I went to Mango (Bullring, Birmingham) yesterday with my friend. Not long into looking around it became clear that we were being followed and tracked by the store assistants. I went left they went left I went right they went right. My friend is in her late 40s and a nurse, and I’m in my early 50s and a grandmother, and nurse vulnerable patients in a hospice. Yet our whole being had some how alerted the mango staff to go on high alert. The one lady shuffled clothes while I waited for my friend, and told another lady to stay there. There was a security guard so really they could have done some work instead.
My friend bought something and I re-evaluated my life, wondering if I’d walked into the twilight zone. There were other customers but I guess they didn’t look as gangster as me in my pink M&S chinos and t shirt.
We went in to a lot of shops after and Mango was the only one where it was uncomfortable to be in. Very silly behaviour.
Karen Jones
☆ 1/5
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Catalog of services offered by clothing stores in Birmingham
Personal Styling Services
Many clothing stores offer personal styling services to help customers create wardrobes that reflect their individual styles. Stylists can provide guidance on selecting colors, silhouettes, and accessories to complement body types and personal preferences. These services often include closet audits and outfit planning.
Alterations and Tailoring
Proper fit is essential for looking and feeling confident in clothing. Clothing stores frequently provide alterations and tailoring services to adjust garments to achieve the desired fit. Skilled tailors can handle a wide range of alterations, from simple hemming to more complex adjustments.
Wardrobe Consulting for Special Events
Finding the perfect outfit for a special event can be overwhelming. Stores may offer wardrobe consulting for special events, providing personalized recommendations for weddings, galas, or other significant occasions. This often involves considering the dress code, theme, and personal style.
Bridal Gowns and Formal Wear Selection
For brides and those seeking formal wear, specialized assistance is frequently available. Stores often provide dedicated services for bridal gowns and formal wear selection, including guidance on fabric choices, silhouettes, and accessorizing to create a memorable look.
Personal Shopping Appointments
To ensure a more focused and convenient shopping experience, stores often offer personal shopping appointments. These appointments provide one-on-one assistance from a sales associate, helping customers navigate the store's inventory and find exactly what they need.
Size and Fit Analysis
Accurate sizing and fit are crucial for comfort and appearance. Some clothing stores offer size and fit analysis to help customers determine their correct sizes across different brands and styles. This often involves detailed measurements and assessments of body shape.
Style Workshops and Events
To engage with customers and provide valuable fashion advice, stores frequently host style workshops and events. These events may cover topics such as seasonal trends, capsule wardrobe building, or how to style specific items.
Online Styling and Virtual Consultations
Recognizing the growing demand for online convenience, many stores now offer online styling and virtual consultations. Customers can connect with stylists remotely to receive personalized recommendations, outfit ideas, and advice on building their wardrobes.
Frequently Asked Questions about Clothing Stores in Birmingham
What types of clothing stores can I find in Birmingham?
Birmingham boasts a wide array of clothing retailers. You’ll find everything from large department stores and popular chain stores to smaller boutique shops featuring unique and independent designers. There are also stores specializing in formal wear, outdoor apparel, and vintage clothing.
Where are the best shopping areas for clothing?
Several areas in Birmingham are known for their clothing stores. The Bullring & Grand Central is a major shopping center with a vast selection of chain retailers. High Street offers a mix of familiar brands and independent shops. The Mailbox caters to a more upscale clientele with designer boutiques. For vintage and unique finds, explore areas like the Jewellery Quarter.
What are the opening hours typically like?
Most clothing stores in Birmingham follow fairly standard hours. Chain stores usually open around 9:00 AM or 10:00 AM and close between 5:00 PM and 8:00 PM. Department stores often have extended hours, especially on weekends. Smaller boutiques may have more limited hours, so it's best to check their individual websites or social media pages for details. Many stores have extended hours during the holiday season.
Are there any stores that offer personal styling services?
Yes, several stores in Birmingham offer personal styling services. Many department stores and some boutiques provide one-on-one styling sessions to help customers find the right clothes for their body type and style preferences. These services often involve a consultation, wardrobe assessment, and personalized shopping recommendations. It’s generally a good idea to book these in advance.
What are some good options for affordable clothing?
If you're looking for affordable clothing, check out stores like Primark, H&M, New Look, and Boohoo. These retailers offer trendy styles at budget-friendly prices. Don't forget to explore outlet stores located outside the city center for even greater discounts. Sales and clearance sections are also excellent places to find bargains.
Do any stores cater specifically to plus-size clothing?
Yes, Birmingham has a growing selection of stores that cater to plus-size clothing. Stores like Evans, Yours Clothing, and Torrid offer a wide range of stylish and well-fitting options for larger sizes. Additionally, many mainstream retailers are expanding their plus-size offerings, so it’s worth exploring those options as well. Many online retailers also ship to Birmingham.
What about stores offering sustainable or ethically sourced clothing?
There’s increasing interest in sustainable and ethically sourced clothing. Several stores in Birmingham are responding to this demand. Look for stores that prioritize organic materials, fair labor practices, and reduced environmental impact. Online retailers with a focus on ethical production also offer options that can be delivered to Birmingham.
Are there any stores that offer alterations?
Many clothing stores in Birmingham offer alterations services. Department stores and some chain retailers often have in-house tailors who can adjust the fit of garments. Smaller boutiques may recommend local tailors for more complex alterations. It’s a good idea to ask about alteration services when purchasing clothing, especially for formal wear.
What payment methods are commonly accepted?
Most clothing stores in Birmingham accept a wide range of payment methods. Cash, debit cards, and credit cards (Visa, Mastercard, American Express) are universally accepted. Many stores also offer the option to pay with mobile payment services like Apple Pay and Google Pay. Some stores might offer "buy now, pay later" schemes, but it's important to read the terms and conditions.
Are there any shops that specialize in menswear?
Birmingham has a selection of stores focusing on menswear. From traditional tailoring shops to stores offering casual and streetwear styles, you’re sure to find something. The Mailbox tends to have higher-end menswear options, while the city center provides a broader range of stores catering to different budgets and tastes. Consider exploring independent menswear boutiques for unique finds.
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