Fair Deal Music

Really like the shop The assistance was 2nd to none Love that they dont mind me getting guitars down and getting the "feel" of them Only 4 stars as no movement on the price at all ( could be because was 2nd hand guitar and they have to make a profit ) but very happy with my purchase

We were served by Jay in the bass guitar area who was so helpful. He helped me try at least 4 different bass guitars to help decide what I wanted but without being at all pushy, even taking one of the basses off to tweak it to my preference before allowing me time to try it again and giving me time and space to play. His advice was excellent and I'm really happy with my purchase. At the same time my wife and daughter were off doing the same thing but with pianos (sorry I can't recall the assistants name) and had a very similar experience with excellent advice and time and space to test the products thoroughly. We walked away very happy and are looking forward to the arrival of our piano!

Great looking store with an excellent vibe. The team are passionate and are very knowledgeable. They give musicians of all levels the time of day and bring the enthusiasm to keep them engaged in their hobby/instrument. Jay/Jamie is fabulous, friendly and a great ambassador for the company. Keep it up! We need places like FDM to stay and thrive in Birmingham!

Fair Deal Music, in my eyes, is one of if not the best music shop in the central Birmingham area. Since the closure and collapse of PMT, a large vacuum has been left in terms of good guitar and audio shops; and I believe FDM to be the shop that is filling that gap well. The staff are welcoming, funny and extremely knowledgable in their respective areas of musical expertise. I had the pleasure of dealing with Harry in the front of house, who ran me through my ideal products of interest used for my own musical needs, settling on a Blackstar Polar 4. The decision was made as a combination of his own experience with the product, aided well by a YouTube review he had made on the product. Phenomenal customer service, paired with an equally amazing, personable approach. In a nutshell, in a world defined by social media music shops such as Anderson’s that soak up a lot of traffic, it is a breath of fresh air to see something local still maintaining some breadth of personality and home-like approach, instead of the usual corporate-soulless approach to the music business.

Great atmosphere at the very professional Fair Deal Music. Parking near enough which matters! Anyone interested in music should be ok here, their stock seems to cover everything including, for me, an opportunity to check out some rare Gibson guitars. I always think it's better to be able to try a guitar before you buy, and Fair Deal shuffled me off to their booth with a cup of tea while I tried out several guitars in peace…I didn't buy this time but thanks for the service guys! If you haven't been before...check it out!

We went in today to buy a violin for my daughter. The staff were very friendly and helpful, especially Paul. He guided us through different options based on our needs, and we ended up purchasing a violin based on his excellent suggestion.

The people really make this place! If you have the chance to be served by Wayne, you will be in great hands. I asked ChatGPT for the best piano for my apartment and needs. Wayne recommended the EXACT same one. The man is walking google when it comes to music products. Such charisma and intelligence is rare to find in retail work so it's nice to find someone who truly cares about what he does. Looking forward to my delivery.