guitarguitar Birmingham

📍 Music stores in Birmingham

guitarguitar Birmingham

9.0

Guitarguitar Birmingham provides a truly welcoming atmosphere. The staff are incredibly knowledgeable and happy to help, without any pushy sales tactics. Finding the right instrument felt effortless thanks to their patience and willingness to let you explore at your own pace. It’s clear they prioritize customer satisfaction, creating a relaxed and enjoyable shopping experience. Expert advice and a friendly environment are key.

I was particularly impressed by the range of instruments available and the excellent service. Ordering in specific guitars to try was a great touch, demonstrating a commitment to meeting individual needs. The shop feels well-organized and professional, and I would highly recommend it to anyone looking for a new guitar or related equipment. Their customer focus is a real asset.

Information about music store in Birmingham - guitarguitar Birmingham

Service options
  • Kerbside pickup
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Used goods
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Planning
  • Quick visit
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids

Customer Reviews

★★★★★

guitarguitar Birmingham has a rating of 4.7 out of 5 based on over 1289 reviews on Google

Wong Samuel

We are truly grateful for Fred's patience, professionalism, and kindness. I have no knowledge about guitars at all, but Fred never made me feel uncomfortable or pressured. He explained the differences between each guitar clearly and helped us find one that perfectly suits my 10-year-old child. He also recommended suitable accessories based on our actual needs, without ever trying to upsell anything unnecessary. Most importantly, he was incredibly polite and respectful throughout the entire process. You can really feel that he cares and wants the best for his customers. Thank you so much, Fred!

Wong Samuel ☆ 5/5
Matt D

A fantastic store with super friendly and helpful staff. They ordered the two guitars I wanted to try into the shop for me and time to try both without any pressure in the store. Really pleased with my purchase and wouldn't go anywhere else for guitars or equipment. With thanks to the guys!

Matt D ☆ 5/5
Darren Carpenter

This place just gets better...the customer service is second to none...I bought an East Coast acoustic guitar for my son a few months ago (great guitar by the way) and he broke a string yesterday and needed it for tomorrow...I called in guitar guitar today and they changed it for nothing, the floor manager dealt with me and was just superb. I will always use guitar guitar quite simply for the outstanding service that you get. Thank you very much to the tremendous staff.

Darren Carpenter ☆ 5/5
Karl Griffiths (Brad)

Had a great experience here, i spent the whole day here playing nearly every acoustic they had. Chatting with the staff but mostly left alone to just play the guitars and find "the one" with no pressure to buy. Mikey was a great help and by the time i left i felt like we were old friends. After trying all the guitars i found a j45 that had to come home with me. It's an amazing guitar and looks pretty sweet too. Thanks guys.

Karl Griffiths (Brad) ☆ 5/5
Christopher Moss

Dave spent a lot of time with my partner and I to discuss our requirements. We are complete newbies and wanted to learn electric and acoustic alongside each other. Dave imparted lots of advice and made sure to help with our shortlisted process. Highly recommended, service couldn’t have been any better!

Christopher Moss ☆ 5/5
Matt Shillito

Awesome service from the team at GuitarGuitar. The instrument I was interested in was in stock at another store, but for a refundable deposit they shipped it to Birmingham for a trial. The staff were super helpful, no pressure at all and just offered any help needed, swapping out different guitars for comparison etc, and happy for me to bring my current guitar in to compare. As a result I’m really happy with my purchase. Thanks guys! Great range of guitars and pedals in stock, could easily spend all day there 🙂

Matt Shillito ☆ 5/5
Paul Martin

A great shop with lots of stock. I was served by Fred who gave me loads of time and let me audition several guitars. Great service and competitive prices.

Paul Martin ☆ 5/5
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Information about guitarguitar Birmingham

Address

guitarguitar Birmingham is located at 104 Hagley Rd, Birmingham B16 8LT, United Kingdom

Phone

The phone number of guitarguitar Birmingham is +44 121 456 1904

Website

The website of guitarguitar Birmingham is: guitarguitar.co.uk

Business Hours

Monday: 10:00–17:30
Tuesday: 10:00–17:30
Wednesday: 10:00–17:30
Thursday: 10:00–17:30
Friday: 10:00–17:30
Saturday: 10:00–17:30
Sunday: 11:00–17:00

Contact guitarguitar Birmingham

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