Sparkhill Pool & Fitness Centre

Customer Reviews

[su_testimonial name="Haider" photo="https://lh3.googleusercontent.com/a-/ALV-UjXBhMqpKKEL8TQrXXv42fQiC0PIgVHPcY1U3BmWwd8Nc48A1zLxLA=s120-c-rp-mo-ba4-br100"]Sparkhill Pool & Fitness Centre has become a favorite spot for me, especially for swimming and relaxing in the sauna and steam room. The facilities are well-maintained, and the pool area is clean and spacious, making it a pleasant environment to swim or unwind.A big highlight of my visits is the friendly service – Shak at reception is always welcoming, helpful, and goes above and beyond to ensure a great experience. It’s nice to be greeted with such warmth and professionalism.Overall, Sparkhill Pool & Fitness Centre is a top choice for anyone in the area looking to swim, relax, or just have a great fitness experience with excellent service. Highly recommended![/su_testimonial][su_testimonial name="Salma B" photo="https://lh3.googleusercontent.com/a-/ALV-UjWW6RKBXqeXfcaN97o5uBLx80TwmLUyfoY_SkRKg4_xKb5weMlE=s120-c-rp-mo-br100"]I have only recently started attending this leisure centre & I am so impressed with the facilities as well as the staff. Shak on reception was so helpful when myself and my sister had accidentally booked the wrong swimming session without knowing. He was able to sort out our issues in no time. He was kind, friendly and really had a great attitude to helping us as well as anyone else who came in. He is now our go-to guy. We had a lovely conversation with him & I know any future issues - he will definitely be able to sort them. He really loves working to help his community & it’s so rare to see people loving their job & community with such care and consideration. The centre has really good facilities & although you have to book on for any session, it is entirely possible you just have to be super quick about it. Can’t say much else. It’s fantastic & I will continue going.[/su_testimonial][su_testimonial name="Qasim Ali" photo="https://lh3.googleusercontent.com/a/ACg8ocJEnllHH04CmZ4x7vh8CwxQrXF1Fcjzcpt-9QNlBFDys20ktA=s120-c-rp-mo-br100"]I had an exceptional experience from Shak From the moment I walked in, the staff was welcoming and attentive. They took the time to understand my needs and went above and beyond to ensure I was satisfied.The quality of service was outstanding; they were knowledgeable and responsive, addressing all my questions promptly. I truly felt valued as a customer.I highly recommend this gym to anyone looking for top-notch service. I will definitely be returning![/su_testimonial][su_testimonial name="Rih290" photo="https://lh3.googleusercontent.com/a/ACg8ocKCtB6twXgA8a-70tXkqtLWvWCAWfbr4GdgRGktmBWZ1NkQHPcO=s120-c-rp-mo-br100"]I wish I joined this gym sooner, the atmosphere at this ladies' gym is wonderful, especially in comparison to the nearby gym on fernley rd, which I found appalling. While this gym is smaller, they recently expanded and upgraded all of the equipment, they also have a sauna/steam room and it's very well-maintained. They offer a variety of ladies-only classes throughout the day - in the mornings, afternoons and evenings - with highly skilled instructors. I also appreciate the gym's convenient operating hours.The staff here are approachable, with strong values and ethics and the management team is professional and readily available to address any queries. They genuinely care about you and value you as a customer-unlike the other gym, where concerns are dismissed outright. Any complaints here are taken seriously and handled appropriately, with clear procedures in place.This gym is undoubtedly the safer choice, especially for women seeking a secure, safe and welcoming environment where you won't be disrespected. There is a supportive community atmosphere here which is particularly beneficial for those who prioritise mental well-being as part of their fitness routine.The establishment shows great respect for the culture and beliefs of its clientele. Males are strictly prohibited from entering the female-only areas, maintaining a comfortable and private environment for women. In rare emergencies where male staff presence is required, a clear announcement is made in advance, giving women enough time to cover up or leave the area for a few minutes.I've only experienced this once during my visits, and they went above and beyond to ensure everyone was informed. Female staff members personally entered the ladies gym to notify individuals, ensuring that even those with headphones were aware. This level of attentiveness is different from the other gym where staff covered themselves up but fail to inform their customers when males were entering the gym which was shocking.The recent equipment upgrades are fantastic and I hope to see the ladies gym expand even further in the future to accommodate the growing number of women who enjoy using this facility.[/su_testimonial][su_testimonial name="Younis Abdulla" photo="https://lh3.googleusercontent.com/a/ACg8ocJWlwyd5CI56QCD-LOn8bgvju2lpsZxl8O1ZqlrcqSKmJ0jfw=s120-c-rp-mo-ba5-br100"]Amazing friendly staff. The amenities are amazing and the location is great. Only issue is parking but there is a parking lot with limited spaces. Definitely recommend if you're local![/su_testimonial] View all reviews

Information about Sparkhill Pool & Fitness Centre

Address

Sparkhill Pool & Fitness Centre is located at Stratford Rd, Birmingham B11 4EA, United Kingdom

Phone

The phone number of Sparkhill Pool & Fitness Centre is +44 121 702 0950

Website

The website of Sparkhill Pool & Fitness Centre is: placesleisure.org

Business Hours

Monday: 06:00–22:00
Tuesday: 06:00–22:00
Wednesday: 06:00–22:00
Thursday: 06:00–22:00
Friday: 06:00–22:00
Saturday: 07:00–18:00
Sunday: 07:00–18:00