Green Motion Birmingham Downtown

Amazing service and a great van. The van was actually larger than expected, and I spoke to Ishaq who said he will try and get the high spec vehicle if possible. It was in excellent condition and had Android Auto, about 8 USB ports, heated seats, and a lot of other extras. It drove really well and smooth, no problems at all.Ishaq and Kamil were really helpful with their service, both the collection and drop off were very smooth, quick, and very COVID compliant. They were very flexible about the seats and helped me dismount the extra seats which were very heavy and really complicated to take out so I could fit some extra luggage. They also recommended some options and offered a discounted upgrade to an automatic car and a fuel policy (pre purchasing) which worked well for me as I was driving a lot of miles.Overall, highly recommend these guys. Could not have expected a smoother experience or a better car. I had to drive nearly 450 miles in a 24 hour period, and the car was very comfortable and made the drive quite enjoyable.

Dishonest, Unreliable and dodgy company and people. I rent this car for a week, upon my return they billed me for this tinny Scratch hardly visible. which was not occured during my rental period £998.90 but after few disputation they reduce the amount to exact amount Excess or deposit they took from my Bank. and they deduct this money from my bank without my consent.

SCAM! During pickup, they refused to come look at the car. Windows were left open in the rain, KFC bags in the chairs and countless extra damages not marked on their form. "Just take photo's". Since the seats were dripping wet, they finally had to agree to give us another car. Again, inspection is complete nonesense, many MANY more damages than on the form. While driving, a plastic cap on one of the side mirrors falls off. I obviously can't prove it was loose already, so have to accept a GBP 400 deduction for replacing a piece of plastic. Other than that, they signed off on the car being in the same condition I picked it up.More than a month later! I still haven't received the damage report / final price for that missing cap. So I remind them once again. At which point, more than a month after I returned the car, they find more extensive damage in the bodywork requiring painting as well as more extensive damage to the mirror. And charge my credit card AGAIN! They ignore their own inspection and show pictures made weeks after I returned the car as 'evidence' of the damage!This is a pure scam. Do not trust these people. If you do end up renting with them, make a video in good lighting conditions (ask someone else to use flashlight) from every angle and every side. Both before pickup and after returning the car! Make sure you're not alone! They will try every intimidation tactic in the book.

From the start I had a really great friendly service. It was easy and quick, my details were entered online and very quickly verified when I collected the vehicle. The Peugeot 208 was a fantastic, immaculate 2020 model. The return process was equally easy and quick. My deposit was returned to my credit card literally within minutes of returning the vehicle. I would definitely use green motion Washington st Birmingham again and would not hesitate in recommending them to friends and family.

Me and my partner hired a car from green motion a few weeks ago. The customer service was excellent from ibrahim, very happy with his service. He made us feel so welcome, very polite and bubbly. Renting the car went well. Very satisfied overall. Best rental company we’ve ever used. Definitely recommend to others and we will definitely be coming back.