Best dealerships in Birmingham: find options near you

I had an amazing experience last week. I sold my Alfa Romeo to them for a fair price, and I bout a Subaru Outback that I love. Blake is amazing! He is like family. He also sold to my daughter and her friend. Lizzie! We send everyone to him to purchase great and safe cars. Lukas is also amazing. He is such a great guy. He handled most of my sale this time along with Blake. Lukas is extremely knowledgeable and made he made sure I had all of the protection plans for my car care. He also got me the protection, cleaning kit. He is very professional and kind. I will give both a 10 out 10!!!! Thank you always!

Lucas was above and beyond my expectations. Very nice and really helpful in getting me into the vehicle I wanted. He brings superior professionalism to the new car buying experience.I would definitely recommend anyone to ask for him, You will not be disappointed.

My mom just purchased a car from Echo Park and Gloria our sales person was fantastic. She made this process fun. She’s very knowledgeable about the cars she sells. I highly recommend her.

I bought a Santa Fe here today. They got me excellent financing rates. Gloria listened to what I wanted, how much I wanted to pay, with no pressure to spend more, or settle for anything different. Chelsea was so nice answering my many questions.

This is the second vehicle I’ve purchased from them, and once again it was a great experience. Cody, the salesman, was extremely accommodating he went out of his way to get multiple keys for several test drives so my daughter could decide on the right car. We even left to visit another dealership but came right back, thanks to the no-pressure sales approach here. Prices were reasonable and felt fair, making the whole process smooth and positive.

I had an awesome no hassle experience!
Gloria was a great sales rep, she answered all my questions with integrity. I didn’t feel forced to buy like some sales rep pressure customers to do when purchasing a vehicle! She explained in detail my warranties and everything included in my purchase! I felt confident and assured about my purchase! Thank you Gloria and EchoPark for providing a seamless experience!

Dawson Hoffman was an incredible person. Patient, knowledgeable, and easy to talk to, I truly appreciate everything this man has done for me. Especially, making it incredibly easy for me to buy my first car.

Birmingham Luxury Motors made our entire shopping/buying process so convenient and easy. They were able to get me approved instantly over the phone (with great rates). Our salesperson, Kali, was very knowledgeable, friendly and available for help, immediately, anytime we reached out. We scheduled a test drive/pick-up date and the car was ready and perfectly detailed when we got there. The signing process was painless and took under 5 minutes. All staff there that day were extremely friendly and helpful. We purchased our Tesla Model 3 and they even helped us with securing the $4k tax credit to be used as an extra down payment on top of our existing down payment which brought down the cost significantly. If you’re in the market, absolutely pay Birmingham Luxury Motors a visit!

I had a great experience with BLM. Jewel was so patient and worked with me through the entire process (I’m extremely indecisive).
She put in so much work to get me the right vehicle!

Not to mention, they have very competitive financing options. Even with great credit, I wasn’t able to find a loan with better terms than they offer.
Andy was also right there to explain the intricate details of the EV tax credit.

Definitely top notch service!

Incredible experience! I drove 3 1/2 hours from TN to purchase a car and I was in and out in under 10 minutes.
They even stayed late for me!

Working with Kali, Andy and Lance was such a pleasure.

This dealership was fairly nice and Starla made the purchase experience very smooth for me. I am giving three stars because they had lost the extra keys for the vehicle I purchased and it was also almost dead on charge so I had to immediately find a rapid charging station to even get home. They also backed the vehicle I traded in into a pole test driving it. Luckily for them I did purchase the new vehicle, but they didn’t even tell me about that incident, I saw it in the parking lot with the damage on it. Overall they gave me a fair price and had good inventory, but not impressed otherwise with other aspects of this dealership.

Jimmy and Lance were excellent at doing their jobs. I had the best experience purchasing a vehicle at Birmingham Luxury Motors. Very nice people and met my needs.

This was the best experience I’ve ever had purchasing a vehicle. Star was amazing as she listened to all of our concerns and worked hard to help us. It was so nice to have someone that helped take the stress of the vehicle buying process away and she was very kind and patient. Highly recommend this dealership and especially Star!

⭐ My Birmingham Luxury Motors Adventure ⭐

Buckle up! I’ve got a story to tell:

In March 2025, I bought what was supposed to be a “mint condition” Red Tesla Model S from BLM. I knew what I wanted. Had the credit and the cash. Easy transfer! Well…no. Four months later, I’m out thousands and stuck with a car Tesla STILL can’t fully fix.

THE SETUP:
Salesman Jimmy swore this Tesla was pristine. Even promised in writing he’d personally verified the tilt-screen feature I specifically wanted. After I put down my deposit, I asked for videos – they stalled for days, then sent footage that mysteriously avoided all the damage. Red flag #1.

THE WAIT:
After paying in full: radio silence. Days of “we’re getting it ready” and “final inspections.” They shipped it from Alabama to South Carolina – plenty of time to fix issues, right? Spoiler: they did absolutely nothing.

THE REALITY CHECK:
Car arrives looking like a demolition derby survivor:

Front suspension clanking like a broken shopping cart
Steering wheel literally chewed up
Water sloshing inside the taillight
Center console completely broken
Paint damage on hood
Rear fender scraped from obvious collision
That promised tilt-screen? Never existed

Manager Andy’s response? “Just call Tesla, they’ll handle it. This is why it has a warranty”

THE TESLA NIGHTMARE:
I spent 5 days driving back and forth to Savannah while Tesla dismantled the entire car. They removed the whole front end. Ripped out the center console. The tech couldn’t believe a dealer sold it in this condition.

THE EMPTY PROMISES:
When I complained, Andy suddenly needed “management approval” (isn’t he management?). Promised paint repairs, compensation for missing features, reimbursement for Savannah trips. His favorite line: “Let’s deal with registration first, then the other stuff” – as if ANY of this was my job. I literally paid them to do this. “I’ll call you right back,” he’d say. Heard that countless times. Still waiting on a reimbursement for damage that was on the car and they concealed from 4 months ago.

THE REGISTRATION CIRCUS:

They didn’t START paperwork for nearly a MONTH. When I’d panic about expired tags (I need to work and travel), Andy would casually say: “Don’t worry about it, just take another temp tag.” These weren’t real temp tags – just paper printouts. Got pulled over. The cop was not amused. 62 DAYS and three DMV trips later + time off work because my car dealership doesn’t know how to register a car – I finally registered it myself.

THE THEFT:
BLM charged me $859 for “taxes” at purchase. At the DMV, surprise! Pay $884 again because BLM never sent the money to the state. They mailed back $300 and kept the rest of MY tax money.

Since June: complete ghost mode. They owe me thousands in documented expenses. Nothing.

“Management” never approved anything because there was never any intention to make it right. It was all delay and hope it goes away. Well here we are.

WARNING: When you post your review, they’ll have some bot reply about how “management takes this seriously.” Don’t believe it. I did. They don’t.

Save yourself the nightmare. Run from this dealership.

What an dirty experience at Car Supermarket!

As you see at the pictures it was very dirty. Only they washed the car and sweep the dash. When I came to home. Steering wheel was very dirty.

If you’re thinking of buying a car, checked all details. But when I checked after arrive to home I realized that all tyres is different brands, yokohama, continental, giti, ilink.

Most probably car supermarket took all new tyres and put old tyres. And no one explain this? Could be happier with this purchase – highly not recommend! Just be careful and do not trust seller or recommendation ….

Alex was the advisor who helped us view a car, and then complete the process of purchasing. Very friendly and helpful, with good communication even prior to arriving at the showroom. Which all in all made the process super simple for us. Was able to sort finance out super quickly and was able to pick up the very next day. The car was freshly valeted and super clean. Excellent company

Had a great experience at Car Supermarket Birmingham! Big shoutout to John who looked after me – super friendly, easy to talk to, and made the whole process really straightforward. I bought a BMW X2 and absolutely love it. What impressed me most was how quickly he got everything sorted – the car was ready for collection in no time! No hassle, no pressure – just genuinely good service. Would definitely recommend asking for John if you’re heading down there!

What an amazing experience at Car Supermarket! Tom was absolutely fantastic from start to finish. He was friendly, professional, and genuinely went above and beyond to get me the best possible deal. I felt completely looked after and confident every step of the way. If you’re thinking of buying a car, ask for Tom – he’s a top-class advisor and made the whole process an absolute breeze. Couldn’t be happier with my purchase – highly recommend!

I had a fantastic experience at CarSupermarket Birmingham, thanks to John. He was incredibly friendly, helpful, and refreshingly not a ‘typical’ used car salesman. From the moment I arrived, he greeted me warmly, gave me space to view the car, and then provided all the necessary information and history without being pushy or scripted. The collection was seamless – the car was freshly valeted, and all the paperwork, including car tax, was handled in-house, making driving away incredibly easy. I highly recommend John and CarSupermarket Birmingham!

I’d recommend CarSupermarket.com Birmingham to anyone because they really care about the customer. I felt like everything was explained in the smallest details, which is important for me as I’m not very knowledgeable about cars. Joe was absolutely brilliant—he has a really good way of speaking to customers, a great sense of humour, and because of that, everything went smoothly and nicely. I 100,000% recommend!”

I recently purchased a car from Birmingham Car Supermarket, and my brother also bought his car from there. We were both assisted by John Ly, and thanks to him, our experiences were genuinely excellent. His professionalism and the way he communicates with customers truly inspires confidence. He is extremely polite, attentive, always helpful, and never leaves you without a response. I believe the Birmingham branch of Car Supermarket is very lucky to have someone like John Ly. And we feel lucky to have worked with him as well. Thank you, John.

Had my private plates made & fitted by lookers a few weeks ago, arranged by the sales manager Jamie – very professional and absolutely lovely!
Jess and Sabeena on the service desk were also very lovely and got my plates fitted very quickly once I had arrived. The hub in general is very well presented and looked after; I honestly would give these guys more than 5 stars if I could, highly recommend using them!

I had an excellent experience with Alex. From start to finish, he was friendly, professional and incredibly helpful. He took the time to answer all my questions, explained everything clearly and made the whole process smooth and stress-free. Alex went above and beyond to ensure I was happy with my choice and his customer service was outstanding. I’d definitely recommend him and Lookers Car Hub to anyone looking for a car.

I recently visited Lookers and was assisted by Phil. From start to finish, their service was outstanding, friendly, knowledgeable, and genuinely helpful without being pushy. They took the time to answer all my questions, explained all options clearly, and made the whole process smooth and stress-free. I really appreciated their professionalism and customer-focused approach. Highly recommend asking for Phil if you’re visiting!

I recently purchased a vehicle and, although there were some unexpected issues shortly after delivery, the team handled the situation with professionalism and fairness. A special thank you to Chris, who was outstanding throughout — always responsive, helpful, and supportive. I’d also like to mention Gareth, the branch manager, whose involvement helped bring the matter to a positive resolution.

In the end, the dealership agreed to cover the costs of the faults identified by Audi, which was a huge relief and greatly appreciated. I’m truly grateful for the way the team worked to resolve everything and ensure I was ultimately satisfied with my purchase.

Phil was great helped us find our car fast and we was driving out within 2 days thank you!
*EDIT* Sold me a Car with a faulty handbrake which lookers are telling me is fine even though it rolls off my drive. I now need to get video evidence for them to fix. My key was damaged and lookers admitted the key was getting trapped in their door but they refuse to replace.
** Getting issues resolved soon, then I’ll update review again. **

Salman was very helpful, talked to me thoroughly about the vehicle I was viewing with his own honest review. After a test drive and some strong offers from Salman we settled on a deal that I was extremely happy with. Recommended to anyone in the market.

Excellent service from sales executive Martin

Told him what we wanted and how much we can afford. He listened carefully and matched up two cars to choose from that fit our criteria.

Then he showed us finance options.

A lot of complicated things happened technically in 60-90 minutes but it was seamless as Martin understood our requirements and provided the solution with consummate ease.

Luz was very courteous and understanding. She updated me every step of the way with getting the suv I wanted!! She made sure I got all the vehicle I wanted. She is soooooo Patient!!! I will definitely buy my next vehicle from her!!! Thank you for everything Luz!!!!

Tom in the collision center is the BEST! He was very friendly and knowledgeable. He kept me updated on everything from getting approval for the work to be done to letting me know my car was ready for pickup. The repair work is great and It looks like the original parts. Thank you!

Tom in the body shop is amazing and has great customer service and communication skills. I bought a car and it was side swiped by someone 2 months later. I was very upset. But Tom got it fixed in no time. It looks like nothing ever happened! Him and his body shop employees did an amazing job. I’m one satisfied customer !

Have been dealing with Adam in parts for close to a year now and have always been received with an upbeat attitude and great service. He is always prompt to respond to my questions and will go above and beyond to help. Thanks Adam for all you do!

Joe from the parts dept. is always extremly helpful and a joy to work with. Serra is one of our favorite vendors to buy parts from and the return/credit process is always quick and easy.
10/10 No complaints here.

Leah went above and beyond to help me find the right car for the right price! She and the staff here at Serra Chevrolet are such a breath of fresh air. The process was a breeze and I felt so respected and that my business was valued. Thank you so much for everything!

We were charged for an oil change due to our warranty being tied to another dealership (the dealership we purchased from). Our first two oil changes were done at this dealership and apparently paid for by someone at this dealership so we were unaware they weren’t covered here. Now all of a sudden, at our 3rd oil change appointment, we are told we have to pay. While we do appreciate someone taking care of the costs of the first two oil changes, we still should have been told that our warranty wasn’t honored at this dealership. Because this is a high performance vehicle, driving the extra 20 minutes to the correct dealership is considerably less expensive than paying outright for the oil change.

I had a fantastic experience at Auto Smart.
They were incredibly helpful, knowledgeable, and friendly from the moment I walked in. The selection of cars was impressive — clean, well-maintained, and with a wide variety of models to choose from.
They answered all my questions patiently and made the whole process smooth and stress-free.
I truly felt like a valued customer.
Highly recommended to anyone looking for a new or used car!

We had been looking so much for a car but couldn’t find one to our liking until we came across Ash from Auto Smart. He has been very helpful. He even guided us about the cars and helped us with the warranty. The car that we got was thoroughly cleaned. We are very happy with his service and would not hesitate to recommend our friends.

This dealer was absolutely brilliant. The advisor very helpful and offered us a good level of service. We got full AA cover and warranty and half a tank of petrol. The car was like brand new. We could not be happier.

The overall experience was great. Ash was very helpful and professional. He answered all my questions thoroughly and guided me through the process. The car was great and the place was very friendly. Absolutely recommended!

My experience with Autosmart has been excellent. Ash was reassuring, and patient with all the questions I had. Visited twice once to test drive the car this went all smoothly, he asked if I needed more driving time. Discounts were offered and of course taken!!! My sister was with me and has asked him to look out for a car for her. I will definitely recommend AutoSmart, professional, excellent customer service and nothing was a bother.
Thanks Ash…… see you in a few years time when I change my vehicle.

Absolutely fantastic service from this company. Ash made the whole buying process from start to finish a breeze! Advising on everything we needed. Polite friendly and professional.

Could not recommend enough!

Ash was absolutely brilliant, explained everything and couldn’t be more helpful. The car was immaculate and very pleased. Since purchasing. The car has had a few very simple unforeseen problems, Ash and team have collected the car from me down in South Wales and sorted all the small faults. I totally cannot fault and highly recommend them. They look after their customers exceptionally, such a brilliant dealership, second to none.

I’ve bought a car from Motorpoint before and 11 years on, I’m still happy with the service I’ve received but even moreso. I have to say a huge thank you to Ben who dealt with the sale – he was absolutely amazing! From his customer service, to his personal approach, to his genuineness, I can’t fault him, even when I was pushing my luck with what I wanted included in the sale, he was so patient and accommodating. He was readily available via email and responded quickly to any queries I had about the vehicle. He was very knowledgeable too!

Motorpoint, you recruited a good one who is an asset to your company! If anyone is looking to purchase a vehicle from Motorpoint Birmingham, ask for Ben, and I’m sure you’ll receive just as good a service as I have. Thank you, Ben!

I had a great experience buying last two cars. Chelsea was incredibly helpful, patient, and never pushy. The entire process—from the test drive to financing—was smooth and transparent. I especially appreciated how Chelsea answered all my questions and helped me get a great deal. I left feeling confident in my purchase and would definitely recommend this dealership to anyone looking for a reliable car and honest service! Can’t wait to purchase my next car here.

I found the staff very helpful and so many low mileage cars to choose from, most of the cars were very clean and like new!
Quite extraordinary. Although we haven’t yet made a choice.

I have traded in my vehicle with full service history dent in n/s front panel I i have my car inspected at least every 6 months all clean from vehicle health check I have been advised that the car has got a problem with the cam timing belt and they said I would have to pay £600 I have every service record and everything is fine I now have to pay an extra £600 so I can drive my new car away I did not even get offered a drink and my the new car is low on fuel I brought the car 2 weeks ago and have been waiting ever since I have had 4 cars from Motorpoint I have spoken to all the people that has done service and visual health checks on my car and they have confirmed they have not picked anything up the car in question has 25000 miles on the clock. I would appreciate an explanation please as I am now paying extra on finance and has resulted another hard search on my credit file there was no warning lights on the car and the new car in question has scratches and no petrol in it and a big tear in the rear seat .

Have bought a car recently and expected a car that is fully serviced to not have many problems. Within a month of buying the car, the clutch completely drops whilst driving and now I have to wait a few weeks for a garage from their warranty company to see my car, along with going through all the calls with recovery vehicles and the warranty company to sort out the problems with my car myself, as they don’t do that. They have also forgotten to reset inspection dial on the vehicle. Among all this, the communication after they have sold you a car is abysmal. Horrible experience and if there is a car that has a problem in their showroom, i wouldn’t trust them to fix it before selling it to someone.

Good customer service – very helpful, friendly & knowledgeable staff – also good responses to questions on email & phone. Good range of cars to chose from. Showroom very clean & smart, fast processing of paperwork if changing lease to a new car etc! Appreciated full battery charge on new electric car!

Please take car if you pay to have Motorpoint deliver a car to your nearest facility. I recently contacted the Birmingham branch and asked about the condition for a car I was interested in, explaining that I was particluarly interested in any scratches, paint chips etc. to the bodywork. Someone kindly checked the car for me, explained that there were a couple of scratches and one small dent but otherwise the bodywork was excellent, and on this basis I paid to get the car transferred to Portsmouth. When I went to collect the car from Portsmouth there were a significant number of stone chips on the bonnet and bumper, which resulted in me not proceeding with the purchase, the car not being as described. Motorpoint informed me that I was not entitled to a refund of the £149 as the car “was to Motorpoint standard for a vehicle of that age and mileage”; even though it had body defects that I had not been made aware of when I asked. Needless to say, I will not consider using Motorpoint in the future.

I had an excellent experience in purchasing my new car. I bought an Atto 3 and was served by Ana. She was informative, knowledgeable and very very helpful. I’ve just picked up my car and I love everything about it. Would highly recommend BYD Birmingham

Gino was extremely helpful and informative.
Provided us with so much information which was very useful.

During the visit we test drove the Sealoin 7 Comfort and we learnt a lot about the features which we didn’t know about previously.

Excellent sales person and he totally went the extra mile. Answering all of our questions. Thank you so much Gino.

Wanted to say a big thank you to Ana, Connor and the rest of the team at BYD Birmingham. Went in to the dealership for a test drive at the end of March and fell in love with the Seal U. We managed to get a great price for the Time Grey Comfort trim but then got an offer we couldn’t resist for the black and instead of having to wait 3 months for one to be factory made, we ended up picking our new black Seal U just 4 weeks later!!! Hand over was great and was given some great hints and tips for the car. Fantastic car, absolute value for money, thank you so much

I would like to say a big thank you to Syed for helping me to purchase my BYD car. He was very pleasant and helpful. The communication was excellent and honest. He kept me informed and explained everything in detail. I will for sure be recommending him to friends and family.

I recently purchased a new BYD Seal U from Evans Halshaw, and I was impressed with the entire experience.
What stood out most was their professionalism, and no-pressure approach. Every question I had about the BYD — from features and technology to warranty and pricing — was answered thoroughly and honestly. The staff members especially Tom, Ana, Conor and Syed Hussain, truly knew their stuff and took the time to explain everything clearly.
The purchasing process was smooth and efficient. They gave me a great deal and handled the paperwork swiftly.
A special shoutout to Syed Hussain who went above and beyond — attentive, patient, and genuinely enthusiastic about helping.
What truly made this experience stand out was the thoughtful handover of the car. I was genuinely touched to be greeted with flowers and chocolates, all beautifully arranged and coordinated. It turned a routine car collection into a truly celebratory moment.

Throughout the process, Syed and the rest of the team were always available to answer questions, explain features, and ensure I felt confident and informed at every step.
The car itself is incredible, but the experience of buying it was just as memorable — all thanks to the outstanding service at Evan Halshaw BYD.

This was my first experience buying a new BYD and I don’t think it will be my last. From start to finish the whole process was handled in a professional and efficient manner. Ryan was instrumental in getting the deal set up for me but it was Syed who stole the show.

His handover was thorough and he really gave me the time I deserved when collecting my new Seal U. One thing that truly stood out from Syed was his aftercare. A few small teething issues but Syed stayed in touch and ensured any issues were dealt swiftly and professionally. Thanks again BYD Birmingham

I wanted to share my great experience with the BYD dealership. I was assisted by Ana, who helped me with the purchase of my BYD Dolphin Surf Active, she was kind, efficient, and made the whole process easy. Ben, the service manager, was also incredibly friendly and helpful. Overall, the entire experience was excellent, and I look forward to staying with BYD for many years to come.

A friend recommended Smallbone to me when looking for my first car, and it’s clear why! They’ve been brilliant start to finish. When things didn’t quite work out with the first car I was hoping to secure (it didn’t pass their final checks), they communicated this clearly and helped me to find another. If anything, it just showed their integrity and the pride they take in what they do. Any questions/queries I’ve had since buying the car, the team at Smallbone have been happy to help with (even outside of the warranty, which is very kind). Thank you so much!! The car is brilliant, but the service and support are even better.

I have only good things to say about Smallbone & Son Cars – their customer service is outstanding and the personal touch they provide goes a long way. They are professional, trust worthy and you know you are in safe hands. I would certainly recommend this friendly, local family business for all your motoring needs, whether that be the purchase of a car or maintenance/service/MOT. A great garage to have on your doorstep.

Five stars do not do this garage justice. Firstly, my youngest daughter purchased her first car from them and the after sales support has been second to none. So much so that my family have since purchased another vehicle (again fabulous) from them. Looking at their reviews this is very much the norm. Special shout out to Martin (manager) – exemplary customer service skills. Thank you again for all your help!!!

Right from first enquiry, test drive, finance agreement approval to collection of vehicle the service was excellent. No intrusive hard sell, just helpful and supportive advice on making your purchase. Matthew was great throughout. Really enjoying my car from Smallbone, despite being 7 years old it drives and smells like new.

*Great Experience!*
Had a fantastic experience buying my car here. Matthew Choi was super friendly, not pushy at all — just helpful and honest. The whole process was smooth, and I felt like I got a fair deal without any pressure. Loved the little goodie hamper they gave me at the end – such a thoughtful touch! Would definitely recommend to anyone looking for a hassle-free car buying experience.

I had a very pleasant experience buying my 2012 Vauxhall Corsa, which I was also able to test drive beforehand. The car was in pristine condition, came with a new MOT, full service and 3 months warranty. I’ve had the car a few weeks now and there have been no issues after driving over 500 miles.

I was mainly served by Martin, along with Vincent — both of whom were genuinely really nice, patient guys. They knew the answers to all my questions, and were able to accomodate my requests.

It was a real pleasure doing business with you!

We have been using this garage for years. Excellent customer service, honest and trustworthy people who run it. I wouldn’t go anywhere else.

I have just brought a car from here and I have had probably the best experience in buying a car from any dealership even main dealers. The service provided was absolutely fantastic friendly and helpful from Jason and Marie. They went above and beyond for us and went the extra mile. No pressure at all and went swiningly well. My daughter is now looking at buying a car from here. See you again soon guys 🙂

100% recommend Jason and Marie will definitely sort you out. Thanks guys

Top tier service and quality from everyone at the Fort. After having a bad history with previous cars I’ve bought from other car dealers, Fort Used Car Centre really made me feel welcome, the staff were exceptionally helpful and surpassed my expectations with quality of service, everything on the car was spotless and such a joy to drive. Overall, great quality cars, people and service couldn’t of asked for a better experience. Thank you Fort

The sales team.were.amazing. within 24 hours I had paid for and received exactly the cat I wanted. The problem is the careless transport arranged by Fort Used Cars left the car damaged. Still waiting for an outcome.

Absolutely smooth transaction. Went in on a Sunday, did a test drive and that was it. Week later, Alex, who completed the sale for us, delivered the car to our house and took our old one away for part exchange. Great service, all questions answered and was met with full transparency. Would advise to to anyone to check Fort Motors out.

Absolutely amazing service from everyone here!! I purchased a beautiful blue fiat 500 from this establishment and have been overwhelmed with the quality of service that I have received from start to finish. As a first time driver the experience was a good one. I can’t recommend this place enough. I also took my car for a service and MOT here and once again they didn’t disappoint. I want to say a massive thank you to everyone at the Fort keep doing your thing!!

A very clean and friendly show room with a wide variety of cars! Would recommend that anyone looking for a used car go check them out! Thanks again!

Great service from salesman Narayan, very helpful in helping me choose a car. Very knowledge and listened to what I wanted. Found the perfect car. So I thought.

I stand by what I said about Narayan being an excellent salesman.

Update since receiving the car 30/8/22

30/8/22- after driving 10miles the tyre deflated and on examination there was a rusty nail and cracks in the groves. This was a issues highlighted by the AA inspection which was ignored. 2 front tyres had to be replaced as close to legal limit.

They replaced the tyre so gave them the benefit of doubt that everything else was ok.

19/9/22 Car ran out of oil and water and tried to reject sighting engine issues which they refused take back.

The finance company had a independent RAC inspection which identified issues with the engine.

I began to investigate my documents as well as the dealership and found a catalogue of issues ranging from false documentation to the general manager Patrick trying to throw his mechanic and the MOT garage which is on sight. I have a 20 page document of evidence that I will publish soon. I have been in talks with trading standards as well as the motor ombudsman as its appalling the practices that I have uncovered through the investigation.

I had an independent MOT done and received 2 advisories for the tyres one of which they were meant to replace. On making enquires with the tyre shop I was told they were instructed to repair the puncture rather than replace the cracked tyre. So they are not to be trusted.

In the mean time if you do decide to purchase a car from this garage take a picture of the advert. Make sure that you see all inspection reports and obtain a copies. Check you have the correct amount of service stamps as advertised and ask for the service paperwork. Check the previous MOT reports on the governent website and if there are any recalls on the vehicle. Also check the warranty document carefully as I found incorrect date and millage as well as price on mine.

Not saying that everyone will have a bad experience. But unfortunately I have. Just want to spare someone else the same experience I had.

I will publish the document in due course with supporting evidence as this is what i will present if we end up in court.