Serra Chevrolet, INC.

📍 Dealerships in Birmingham

Serra Chevrolet, INC.

8.0

Serra Chevrolet, INC. consistently demonstrates a commitment to excellent customer service. Several individuals within the dealership, like Adam in the parts department, provide prompt and helpful responses, fostering a positive experience for their customers. Their dedication to going above and beyond shows a commitment to building lasting relationships.

The collision center and body shop departments are also praised for their high level of professionalism and clear communication throughout the repair process. Their expertise and friendly approach ensure customers feel confident and well-informed, leaving them very satisfied with the quality repairs and personalized attention received.

Information about dealership in Birmingham - Serra Chevrolet, INC.

Service options
  • Delivery
  • In-store shopping
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Offerings
  • Car wash
  • Oil change
  • Repair services
  • Used goods
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Payments
  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments

Customer Reviews

★★★★★

Serra Chevrolet, INC. has a rating of 4.2 out of 5 based on over 1204 reviews on Google

Tiffany Byrd

Luz was very courteous and understanding. She updated me every step of the way with getting the suv I wanted!! She made sure I got all the vehicle I wanted. She is soooooo Patient!!! I will definitely buy my next vehicle from her!!! Thank you for everything Luz!!!!

Tiffany Byrd ☆ 5/5
Kateria Moore

Tom in the collision center is the BEST! He was very friendly and knowledgeable. He kept me updated on everything from getting approval for the work to be done to letting me know my car was ready for pickup. The repair work is great and It looks like the original parts. Thank you!

Kateria Moore ☆ 5/5
Maya

Tom in the body shop is amazing and has great customer service and communication skills. I bought a car and it was side swiped by someone 2 months later. I was very upset. But Tom got it fixed in no time. It looks like nothing ever happened! Him and his body shop employees did an amazing job. I’m one satisfied customer !

Maya ☆ 5/5
Duane Massey

Have been dealing with Adam in parts for close to a year now and have always been received with an upbeat attitude and great service. He is always prompt to respond to my questions and will go above and beyond to help. Thanks Adam for all you do!

Duane Massey ☆ 5/5
Lashae Smith

Joe from the parts dept. is always extremly helpful and a joy to work with. Serra is one of our favorite vendors to buy parts from and the return/credit process is always quick and easy. 10/10 No complaints here.

Lashae Smith ☆ 5/5
Laura Wilson

Leah went above and beyond to help me find the right car for the right price! She and the staff here at Serra Chevrolet are such a breath of fresh air. The process was a breeze and I felt so respected and that my business was valued. Thank you so much for everything!

Laura Wilson ☆ 5/5
Ebony Shaw Clay

We were charged for an oil change due to our warranty being tied to another dealership (the dealership we purchased from). Our first two oil changes were done at this dealership and apparently paid for by someone at this dealership so we were unaware they weren’t covered here. Now all of a sudden, at our 3rd oil change appointment, we are told we have to pay. While we do appreciate someone taking care of the costs of the first two oil changes, we still should have been told that our warranty wasn’t honored at this dealership. Because this is a high performance vehicle, driving the extra 20 minutes to the correct dealership is considerably less expensive than paying outright for the oil change.

Ebony Shaw Clay ☆ 2/5
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Information about Serra Chevrolet, INC.

Address

Serra Chevrolet, INC. is located at 1170 Center Point Pkwy, Birmingham, AL 35215, United States

Phone

The phone number of Serra Chevrolet, INC. is +1 205-558-6611

Website

The website of Serra Chevrolet, INC. is: serrachevy.com

Business Hours

Monday: 09:00–20:00
Tuesday: 09:00–20:00
Wednesday: 09:00–20:00
Thursday: 09:00–20:00
Friday: 09:00–20:00
Saturday: 09:00–20:00
Sunday: Closed

Contact Serra Chevrolet, INC.

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