The Auto Workshop - First Stop

Great service. Took car in as i had a screw in the back wheel They looked at it straight away and managed to fix/repair there and then They even checked and spotted a screw in the front left wheel which was half sticking out. Luckily enough it didn't require a repair Thank you Steven and the team

I had an absolutely terrible experience at this mechanics workshop that I feel compelled to share. From start to finish, the service was nothing short of a nightmare. Not only did the mechanics damage parts of my vehicle during their so-called repairs, but they also made me pay for these unnecessary damages. It was clear from the beginning that their workmanship was careless and unprofessional, causing more problems than they fixed. What made this experience even more unbearable was the blatant racism I faced from one of the employees—a young white man who was openly hostile and extremely rude towards me because of my race. His discriminatory attitude was unmistakable and made me feel unwelcome and disrespected. This wasn’t just a one-off rude comment; it was a consistent pattern of condescension and blatant prejudice throughout my visit. To make matters worse, this young man had an accomplice—an overweight employee—who was equally disrespectful and complicit in the scam. Together, they created a toxic environment where customers, especially people of color, are treated with disdain and scammed out of their hard-earned money. Their behavior was not only unprofessional but downright malicious. This workshop is a complete scam, preying on customers by damaging vehicles intentionally or through negligence and then charging for those damages. The racism and rudeness displayed by these employees make it clear that this is not a place that values or respects all customers equally. I strongly urge anyone considering this workshop to stay far away. These two men should be fired immediately for their racist, rude, and fraudulent behavior. No one deserves to be treated this way or ripped off under the guise of vehicle repair. Close them down !!

SCAMMERS I had an absolutely terrible experience with this establishment, and I urge everyone to steer clear if you value your time and money. They are nothing short of scam artists! I ended up paying over £2000 to fix an issue that they caused, only to have my car break down again just one day after I got it back. The young man who handled my case was not only rude but also dishonest. He lied about the repairs being completed and showed a complete lack of professionalism. His inappropriate language and manner of speaking were shocking, and I sincerely hope he faces consequences for his behavior. The customer service here is horrendous. They deserve to be investigated for fraud, and I genuinely hope they shut down soon. It’s infuriating to think about how many people they’ve scammed with their incompetence and lack of skill. If you’re looking for a reliable service, do yourself a favor and avoid this place. They are unskilled, rude, and provide the worst customer service imaginable. I can’t stand the thought of them continuing to take advantage of unsuspecting customers. They need to be held accountable for their actions DISGUSTING

I took my car there on Monday 28.01.24 for a warning light showing on my dashboard (abs fault). After their diagnosis they came back to me saying that the battery of the car was at 2% and it would have been, most probably, the root of the fault. I agreed to replace the battery and have also an oil and filter change that costed me £526. They started to drain the oil before they gave me the quote and I had no other options to let them carry on with their job. Today, 30.01.24, the same warning light has appeared on my dashboard. I am disappointed and will take the car to the garage first thing on the morning hoping it will be fixed for good without paying what I shouldn't pay. I was called by them on the first instance after RAC came to my house and diagnosed the fault. I really hope they can sort the issue out. I know you have a job to do and you have to be paid for it but I also know that money doesn't grow on trees. Frustrating and sadness are the feelings I'm experiencing at the moment.

Unreliable, waste of time. No genuine fixs. Time wasters, problem causers. Would not recommend to anyone avoid this garage at any means necessary, look for a different garage, this is not the place!

I think if you know what you’re doing - this place is okay. But my experience was very frustrating. My car broke down and this was the only place that was available. I paid around £600 to change my cars battery as they said that was the problem + replacement wires. While staff were friendly, the price quote changed 3 times, they increased it then decreased it - I think to make it out to be a saver. This part was super dodgy and made me uncomfortable. I did get my car same day I dropped it off… Since this was my first experience I didn’t really want to haggle or argue so I just agreed. Everyone I told said I was scammed and honestly it felt like it to me.

I would like to take this opportunity to thank steve and his staff for looking after me last 2 weeks i had numerous problems with my van and they fitted me in to their busy schedule helping keep my business rolling. I would not hesitate in recommending this garage they are a very professional and the staff are very helpful,courteous and polite