Zoomo Birmingham

I’ve booked a E- bike online for deliveries today annd when I visited to the Zoomo shop. Experience was great. Great customer service staff very kind and explained all the polices to me. He was amazing guy. I also met a person called Fye who was working with Just fixing just eat bikes in Birmingham Hub. The staff gave me a discount as well. Awesome place. I will definitely recommend it to everyone.

I had excellent customer service with brothers Kaashif and Fye, I am returning customer and both brothers had great comunication skills and team work skills, they both had given me a warm welcome back and ensured that I leave the store satisfied with my new Zoomo Bike ready to to get on the road to enjoy. They give fast response for any enquiries and I know Fye for litterally 3-4 years from Zoomo in the Birmingham City Centre Hub and he has always given me great customer service and when ever I had a problem with my bike Fye would always help me get back on to the road ASAP. Hardworking brothers.

I Had an amazing experience with Kash today, I came in last minute without a valid appointment because I made a mistake but he still took his time and looked after me , gave me a lot of advice around the ins and outs of the job and sorted me out a nice bike same day , he even gave me discounts where possible. Great customer service , down to earth guy, I could tell he take pride in his job even in the way he delt with other customers while I was there . If you are considering them do yourself a favour and pay them a visit , just make sure to book an appointment through their website first because they get very busy sometimes!

Great Shop and Garage, with good quality bikes. Just got given a free bag! The staff are really helpful and supportive

I am one of the first customers in Birmingham, renting a Zoomo bike since the first shop opened in Great Western Arcade. The service is always very good whenever I visit the shop! Fye is an excellent mechanic

I have an appointment today at 3pm, the staff are so friendly. Fye is very good and knowledgeable staff

Fantastic E-Bike Hire Experience! Had a great experience hiring an e-bike here. The team clearly explained all the terms and conditions upfront, so everything felt transparent and straightforward. They even gave my bike a quick check and fix to make sure it was in perfect shape before I took off. The customer service was excellent—friendly, helpful, and professional. I was even offered a drink while I waited, which was a really nice touch. Highly recommend this place if you’re looking for a smooth, well-organized e-bike hire!