TUI Holiday Superstore

I don't usually leave reviews but felt I needed to in the case. We came into the store to discuss holiday destinations. Lauren served us and her knowledge of different long haul destinations was amazing, she was patient and answered all.of our questions (and there were many). She really took her time to ensure we got what we wanted. We have recently returned and our holiday was everything we expected and more. We'll definitely be back and would highly recommend speaking to Lauren. Thank you

I can’t recommend Phoebe enough! She made booking my holiday with TUI such an easy and stress-free experience. She listened to exactly what I wanted, gave me amazing options, and found the perfect deal. I felt completely looked after from start to finish. Thank you so much for making my holiday planning so enjoyable!

I had such a great experience booking my holiday with TUI, thanks to Phoebe. She was amazing from start to finish — her communication was clear and friendly, and she really took the time to understand what I was looking for. I felt confident and comfortable throughout the whole process, which made choosing the perfect holiday so much easier. Phoebe’s knowledge and patience really stood out, and I left feeling excited and reassured about my booking. I couldn’t recommend her enough!

I recently visited the Tui holiday superstore in Birmingham to book our honeymoon and I cannot praise the team enough for their outstanding service! From the moment we walked in, the staff were welcoming, knowledgeable and genuinely excited to help us plan such a special trip. They took the time to understand exactly what we were looking for and made the entire experience smooth and stress-free. A special mention has to go to the store manager, Emily, who was absolutely amazing. She went above and beyond to ensure everything was perfect for us. Highly recommend this store to anyone looking to book a holiday. Thank you, Emily and team!

I had an excellent experience at TUI Superstore thanks to the staff who helped me book my holiday. They were friendly, knowledgeable and really took the time to understand exactly what I wanted. The process was smooth and stress free and I felt confident in the choices I made thanks to their expert advice. A big thank you to the team for making the whole experience so enjoyable. I would highly recommend this store to anyone planning a trip.

Came into the store and booked an amazing trip to America. They couldn’t help enough and gave us lots of tips and tricks of getting around. We did San Fran > Yosemite > Vegas and then Nashville. All made a lot easier thanks to Emily, and the team were great on the day. Then I had to email them a few days before the trip and they replied really quickly and put my mind at ease! Would come back again and book a trip

Thank you so for Phoebe , for helping me choose my holiday. She was such good listener and helped me through everything and tried to find me the best deal! If you need to book the best holiday I would ask for her. Thanks again!!