Zam Zam Travels Ltd

I have just recently returned from Umrah on the August 7-17th package with Zam Zam travels. The initial stage of the booking stage went very smoothly with Sharif Bhai. We were informed of everything well and was kept up to date with the whole booking process as well as receiving all documents required for the trip. On arrival to Jeddah we were received by Brother Mahmud who had fully supported us throughout our journey and Afsar Bhai in Medina. Both tour guides are very knowledgeable and approachable and helped us understand the key historical sites. The ziarats in both Makkah and Medina were organised well and were very informative. During our trip, some of my family members were very sick and required to see the doctors which Afsar Bhai took us to be seen as well as providing us with a home cooked meal which was very kind of him. The whole umrah process went very smoothly and we had no concerns through our time. We were able to dedicate our time on our prayers. This has truly been an unforgettable trip, their kindness, knowledge and dedication to ensure we had a smooth journey is much appreciated. May Allah swt continue to bless them in all of their affairs. Ameen. I cannot recommend Zam Zam travels enough for your next Umrah trip as I will definitely book with them again Inshaa Allah.

My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was our second Umrah trip with Zam Zam, having also undertaken Hajj with them a while back too. From the initial booking stage, Brothers Fahim and Sharif at the Birmingham office were incredibly professional and supportive. They made sure we had all the necessary information and documentation, and they were always available to answer our questions and put our minds at ease before travelling. Their attention to detail and warm approach gave us real peace of mind, especially with our tailored needs of dates and times of travel. On the ground, the support continued with equal excellence. Brother Mahmood in Makkah and Brother Afsar in Madinah were both extremely helpful and approachable. From guiding us through the completion of our Umrah upon arrival to helping us maximise our time in both holy mosques, their knowledge and dedication made a big difference. The Ziarats in both cities were beautifully organised and added a deeply meaningful dimension to our trip, a useful and helpful reminder of the key historic sites and events in Islam. As a parent, I really appreciated how smoothly everything ran. We were able to focus fully on our worship and spiritual experience without worrying about logistics. My family and I are truly grateful to Zam Zam Travels for helping us create another memorable and blessed moment. Highly recommended — we would definitely travel with them again.

I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third. Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey. Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip. As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team. Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s.

Alhamdulillah, I had the incredible blessing of performing Hajj with Zamzam Travels, and it was truly a wonderful and spiritually uplifting experience. I travelled with Brother Omar and Al Amin, and I can’t thank them enough for the care, guidance, and support they provided throughout the journey. As a sister travelling for Hajj, I felt safe, supported, and respected at every stage. The organization and attention to detail were exceptional, from the accommodations and transportation to the religious guidance and group coordination. Brother Omar and Al Amin were always there with calm leadership and clear communication, making sure everything went smoothly for everyone. Their sincerity and dedication made this journey even more special. It wasn’t just a trip—it was a transformative spiritual experience shared with a compassionate group and trustworthy guides. I wholeheartedly recommend Zamzam Travels to anyone who’s planning their Hajj or Umrah. May Allah reward Brother Omar, Al Amin, and the entire team for their efforts and allow them to continue serving the Ummah with excellence. Jazakum Allahu Khayran for an unforgettable Hajj journey.

I had an excellent experience with my Zam Zam travel, thanks to the knowledgeable guides and professional organization throughout the journey. The guides were well-versed in the rituals of Hajj, offering clear explanations and spiritual insights that enriched every step of the pilgrimage. The travel agency managed all logistics efficiently making a potentially complex experience smooth and stress-free. Their attention to detail and commitment to service allowed me to focus fully on the spiritual aspects of the pilgrimage.

Alhamdulillah - just got back from our first Umrah Trip and it was wonderful from start to finish. Everything was seamless. Our leader (Abu Ubaydah) was so caring, thoughtful and inspiring. He was able to give us clear information on the Ziyaarats, check in on me and my family at various points throughout the trip and provide support whenever needed. The hotels were less than 5 mins walk from both Masjids and coaches were available when travelling certain distances. Inshallah we will be travelling with Zam Zam ltd. again in the future - Ameen. We have recommended this group to our relatives as well. We made great friends on the trip and as a first Umrah trip - it is experience I will treasure. May Allah (swt) bless you. Ameen.

I have been to Umrah numerous times with Zam Zam Travels are trustworthy and outstanding. This time again, the services they provided were exceptional. From the preparation to the end of this spiritual journey – I was very impressed with them. Brother Sharif was very helpful and gave excellent service in the UK- He was very informative at all points of our preparations. Support was given in the whole e-visa process and managed to add my sister and my nephew at the last minute - Alhamdulillah. Reaching Jeddah, we were greeted at the airport, and Brother Mahmud got us to perform Umrah with ease. Brother Mahmud was understanding, supportive and always checked upon us. I wanted to do another Umrah and they provided information and supported me how to get to Masjid Aisha. The transition in going to Medina was done well as the transport was First Class. Brother Afsar was very helpful and always checked upon us, the organisation for the Ziyarat of the different Masjids in Madinah Munwarah were insightful and the Ziyarat to the Roza of the Muhammad S.A.W was done so efficiently that it was surreal. I would highly recommend Zam Zam Travels as they gave us excellent hotels which were very near to both Holy Places, the service provided was outstanding – will go again with them . I am very grateful that they have made my dream come true and may Allah swt give them Barakah.