Birmingham Luxury Motors

Birmingham Luxury Motors made our entire shopping/buying process so convenient and easy. They were able to get me approved instantly over the phone (with great rates). Our salesperson, Kali, was very knowledgeable, friendly and available for help, immediately, anytime we reached out. We scheduled a test drive/pick-up date and the car was ready and perfectly detailed when we got there. The signing process was painless and took under 5 minutes. All staff there that day were extremely friendly and helpful. We purchased our Tesla Model 3 and they even helped us with securing the $4k tax credit to be used as an extra down payment on top of our existing down payment which brought down the cost significantly. If you’re in the market, absolutely pay Birmingham Luxury Motors a visit!

I had a great experience with BLM. Jewel was so patient and worked with me through the entire process (I’m extremely indecisive). She put in so much work to get me the right vehicle! Not to mention, they have very competitive financing options. Even with great credit, I wasn’t able to find a loan with better terms than they offer. Andy was also right there to explain the intricate details of the EV tax credit. Definitely top notch service!

Incredible experience! I drove 3 1/2 hours from TN to purchase a car and I was in and out in under 10 minutes. They even stayed late for me! Working with Kali, Andy and Lance was such a pleasure.

This dealership was fairly nice and Starla made the purchase experience very smooth for me. I am giving three stars because they had lost the extra keys for the vehicle I purchased and it was also almost dead on charge so I had to immediately find a rapid charging station to even get home. They also backed the vehicle I traded in into a pole test driving it. Luckily for them I did purchase the new vehicle, but they didn’t even tell me about that incident, I saw it in the parking lot with the damage on it. Overall they gave me a fair price and had good inventory, but not impressed otherwise with other aspects of this dealership.

Jimmy and Lance were excellent at doing their jobs. I had the best experience purchasing a vehicle at Birmingham Luxury Motors. Very nice people and met my needs.

This was the best experience I've ever had purchasing a vehicle. Star was amazing as she listened to all of our concerns and worked hard to help us. It was so nice to have someone that helped take the stress of the vehicle buying process away and she was very kind and patient. Highly recommend this dealership and especially Star!

⭐ My Birmingham Luxury Motors Adventure ⭐ Buckle up! I've got a story to tell: In March 2025, I bought what was supposed to be a "mint condition" Red Tesla Model S from BLM. I knew what I wanted. Had the credit and the cash. Easy transfer! Well...no. Four months later, I'm out thousands and stuck with a car Tesla STILL can't fully fix. THE SETUP: Salesman Jimmy swore this Tesla was pristine. Even promised in writing he'd personally verified the tilt-screen feature I specifically wanted. After I put down my deposit, I asked for videos - they stalled for days, then sent footage that mysteriously avoided all the damage. Red flag #1. THE WAIT: After paying in full: radio silence. Days of "we're getting it ready" and "final inspections." They shipped it from Alabama to South Carolina - plenty of time to fix issues, right? Spoiler: they did absolutely nothing. THE REALITY CHECK: Car arrives looking like a demolition derby survivor: Front suspension clanking like a broken shopping cart Steering wheel literally chewed up Water sloshing inside the taillight Center console completely broken Paint damage on hood Rear fender scraped from obvious collision That promised tilt-screen? Never existed Manager Andy's response? "Just call Tesla, they'll handle it. This is why it has a warranty" THE TESLA NIGHTMARE: I spent 5 days driving back and forth to Savannah while Tesla dismantled the entire car. They removed the whole front end. Ripped out the center console. The tech couldn't believe a dealer sold it in this condition. THE EMPTY PROMISES: When I complained, Andy suddenly needed "management approval" (isn't he management?). Promised paint repairs, compensation for missing features, reimbursement for Savannah trips. His favorite line: "Let's deal with registration first, then the other stuff" - as if ANY of this was my job. I literally paid them to do this. "I'll call you right back," he'd say. Heard that countless times. Still waiting on a reimbursement for damage that was on the car and they concealed from 4 months ago. THE REGISTRATION CIRCUS: They didn't START paperwork for nearly a MONTH. When I'd panic about expired tags (I need to work and travel), Andy would casually say: "Don't worry about it, just take another temp tag." These weren't real temp tags - just paper printouts. Got pulled over. The cop was not amused. 62 DAYS and three DMV trips later + time off work because my car dealership doesn't know how to register a car - I finally registered it myself. THE THEFT: BLM charged me $859 for "taxes" at purchase. At the DMV, surprise! Pay $884 again because BLM never sent the money to the state. They mailed back $300 and kept the rest of MY tax money. Since June: complete ghost mode. They owe me thousands in documented expenses. Nothing. "Management" never approved anything because there was never any intention to make it right. It was all delay and hope it goes away. Well here we are. WARNING: When you post your review, they'll have some bot reply about how "management takes this seriously." Don't believe it. I did. They don't. Save yourself the nightmare. Run from this dealership.