Fort Used Car Centre
📍 Car dealerships in Birmingham
Fort Used Car Centre offers a consistently positive experience. The staff are known for their friendly and approachable manner, providing a supportive environment for buyers. They prioritize clear communication and ensure all inquiries are met with full transparency, contributing to a stress-free purchase. Their customer service is a standout feature, often going above and beyond.
The company demonstrates a dedication to quality, offering a range of vehicles that are typically well-maintained and presentable. Their convenient delivery services, including part exchanges and home deliveries, further enhance the overall buying process. A wide selection of vehicles usually caters to diverse preferences and budgets.
Information about car dealership in Birmingham - Fort Used Car Centre
- Delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Used goods
- Credit cards
Customer Reviews
Fort Used Car Centre has a rating of 3.9 out of 5 based on over 488 reviews on Google
I have just brought a car from here and I have had probably the best experience in buying a car from any dealership even main dealers. The service provided was absolutely fantastic friendly and helpful from Jason and Marie. They went above and beyond for us and went the extra mile. No pressure at all and went swiningly well. My daughter is now looking at buying a car from here. See you again soon guys 🙂 100% recommend Jason and Marie will definitely sort you out. Thanks guys
Top tier service and quality from everyone at the Fort. After having a bad history with previous cars I’ve bought from other car dealers, Fort Used Car Centre really made me feel welcome, the staff were exceptionally helpful and surpassed my expectations with quality of service, everything on the car was spotless and such a joy to drive. Overall, great quality cars, people and service couldn’t of asked for a better experience. Thank you Fort
The sales team.were.amazing. within 24 hours I had paid for and received exactly the cat I wanted. The problem is the careless transport arranged by Fort Used Cars left the car damaged. Still waiting for an outcome.
Absolutely smooth transaction. Went in on a Sunday, did a test drive and that was it. Week later, Alex, who completed the sale for us, delivered the car to our house and took our old one away for part exchange. Great service, all questions answered and was met with full transparency. Would advise to to anyone to check Fort Motors out.
Absolutely amazing service from everyone here!! I purchased a beautiful blue fiat 500 from this establishment and have been overwhelmed with the quality of service that I have received from start to finish. As a first time driver the experience was a good one. I can’t recommend this place enough. I also took my car for a service and MOT here and once again they didn’t disappoint. I want to say a massive thank you to everyone at the Fort keep doing your thing!!
A very clean and friendly show room with a wide variety of cars! Would recommend that anyone looking for a used car go check them out! Thanks again!
Great service from salesman Narayan, very helpful in helping me choose a car. Very knowledge and listened to what I wanted. Found the perfect car. So I thought. I stand by what I said about Narayan being an excellent salesman. Update since receiving the car 30/8/22 30/8/22- after driving 10miles the tyre deflated and on examination there was a rusty nail and cracks in the groves. This was a issues highlighted by the AA inspection which was ignored. 2 front tyres had to be replaced as close to legal limit. They replaced the tyre so gave them the benefit of doubt that everything else was ok. 19/9/22 Car ran out of oil and water and tried to reject sighting engine issues which they refused take back. The finance company had a independent RAC inspection which identified issues with the engine. I began to investigate my documents as well as the dealership and found a catalogue of issues ranging from false documentation to the general manager Patrick trying to throw his mechanic and the MOT garage which is on sight. I have a 20 page document of evidence that I will publish soon. I have been in talks with trading standards as well as the motor ombudsman as its appalling the practices that I have uncovered through the investigation. I had an independent MOT done and received 2 advisories for the tyres one of which they were meant to replace. On making enquires with the tyre shop I was told they were instructed to repair the puncture rather than replace the cracked tyre. So they are not to be trusted. In the mean time if you do decide to purchase a car from this garage take a picture of the advert. Make sure that you see all inspection reports and obtain a copies. Check you have the correct amount of service stamps as advertised and ask for the service paperwork. Check the previous MOT reports on the governent website and if there are any recalls on the vehicle. Also check the warranty document carefully as I found incorrect date and millage as well as price on mine. Not saying that everyone will have a bad experience. But unfortunately I have. Just want to spare someone else the same experience I had. I will publish the document in due course with supporting evidence as this is what i will present if we end up in court.
Information about Fort Used Car Centre
Address
Fort Used Car Centre is located at 263 Bromford Ln, Washwood Heath, Birmingham B8 2SG, United Kingdom
Phone
The phone number of Fort Used Car Centre is +44 121 326 6332
Website
The website of Fort Used Car Centre is: fortauto.com
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–17:00
Sunday: 10:00–16:00