Strand & Lock

If I could give 10 stars I would. I had a brilliant experience with Alesha, I had done everything you can do to destroy my hair and curls but I didn’t feel judged by her, she was incredibly positive and skilled and gave me hope that I could restore my hair to its former length and volume. The entire process was so relaxing. I’ve had curly cuts elsewhere many years ago but I’ve never felt so chilled as I did today. I also have a lot of hair and the process was incredibly quick from start to finish. I’m so happy and immediately booked my next appointment for 4 months time. Danny has created a lovely inclusive environment and I’m so pleased to be a curly cut girl again after a long absence!

While I generally prefer not to complain but the owner promised an appointment, its been weeks and never heard from them again. Around July i had an appointment just before my holidays. I arrived at 2:50 PM for my 3:00 PM appointment, which didn't actually begin until after 3:30 PM. I understand stylists can be busy, but this delay was considerable. When asked what I wanted, I showed my stylist an "inspiration" photo and a previous look I'd had. I specifically asked for her professional opinion on whether long or short hair would be better for my curl type, or if she had any recommendations. I was disappointed by her responses of "I don't know" and "you know your hair more," followed by "do what you like." I had hoped for expert advice, which is why I chose a curly hair professional rather than cutting my hair myself again. Receiving no guidance felt like a waste of my money. I then requested a fringe, explaining that my hair shrinks significantly when dry and I only wanted a few pieces. The result is a truly terrible fringe. The heat in the salon was also unbearable, making the long drying time even more uncomfortable. I said everything was ok because i really just wanted to leave it was hot there and i had my bf waiting for me like an hour ago. This isn't my first visit to the salon; I had a positive experience last year. However, Friday's appointment was genuinely the worst I've had in the four years I've been trying to embrace my curls. While the stylist herself was nice, paying around £70 for this outcome feels completely unfair. I contacted the salon, they promised a new appointment, i ask to get a new date and they just never replied.

Had a great experience with Cecile and love the result. I hadn’t had my hair done in a salon in approx 15 years, following bad experiences with people who didn’t ‘get’ curls, and just did my own. I decided to give S&L a go and was not disappointed. I got what I wanted, which was help with the general shape of my hair, and have now got a great foundation. Thank you!

I have had so many mishaps with my hair. I was really worried about it happening again. However, Kay was exceptionally patient with me. She really understood me and also really assessed my hair. She worked magic on my hair and took me through step by step reassuring me. I don't remember the last time I walked out of a hair salon after having a cut happy till today. The service was exceptional and they environment was comforting. Thank you for doing my hair.

Absolutely loved my visit to Danny today! Everyone in the salon is super friendly, I was made some lovely cups of tea, and left with curls i never even knew I had. I was given advice on how to style my hair correctly and came home with some awesome all in one product to use. Super simple, just how I like to keep it. Thanks for the awesome experience today, il definitely be back for my next cut ❤️

I got a curly cut and style done at Strand & Lock with Cecile and she was amazing. It was my first curly cut and I was a bit apprehensive about getting something so different done to my hair. Cecile took the time to see pictures, hear about what I wanted and then asked questions to clarify everything which really eased my worries. I also have a lot of allergies; nuts, sesame seed and various fruits and Cecile made sure to check the ingredients before and allowed me to check them too, finding other products that might work with anything that might have my allergies in them. All in all a very positive experience and I would recommend.

I had an incredible experience from beginning to end! The warm welcome made me feel at home, and everyone on the team was so friendly. Cecile was exceptional, taking the time to explain my options thoroughly, especially since I had recently undergone surgery and had some of my hair shaved. I walked out feeling and looking fabulous—truly the best haircut I’ve ever received! Thank you so much!