Time & Sound

Visited last month, to get my dashcam fitted. The older couple that served me were really friendly. The guy that fitted the dashcam, Rahul was very knowledgeable, and got the job done efficiently

I recently visited Time & Sound to upgrade my car speakers, and my experience was a mix of positives and negatives. Let me start with the good: the workers are fantastic—knowledgeable, skilled, and clearly dedicated to their craft. One older gentleman in particular stands out; he has a great attitude, focuses on finding solutions, and genuinely seems to care about customer satisfaction. He’s the kind of person you can trust and easily get along with. Unfortunately, my experience was dampened by another employee, a guy with glasses, who came across as negative and rigid. He seemed one-dimensional in his approach, saying "no" to practically everything and insisting that the price he was offering was already the best (which didn’t feel negotiable). On top of that, his sour demeanor is not what you want to deal with as a customer. His attitude created a stark contrast to the rest of the team and gave the shop a less welcoming vibe. What’s frustrating is that it feels like he’s in some kind of leadership role since the other workers stay very professional around him. But ironically, he doesn’t seem to trust his team enough. There were instances where I felt the staff could handle the work he claimed they couldn’t do, which left me wondering if he was holding them back unnecessarily. Overall, Time & Sound has a lot of potential because of its talented team, but the experience is brought down by this individual’s attitude and limited outlook. If you deal with the right person, you’re in good hands, but a more consistent approach to customer service would really elevate this place.

Great staff especially Pakistani man who installed my multimedia which was not straightforward to install. He is a great gentleman. I forgot his name sorry. They are cheaper in price but best in services

Had a last-minute dashcam fitted. Waited a bit, but they hardwired it very neatly and professionally, with no concerns.

Avoid this place blew my ECU after a bodged up reverse camera install cost me 800.00 to repair after these people just shoved a wire into a fuse no isolation

Been going here for 11 years now. Many good interactions in the past but recent few visits have been terrible. Paid for a job and asking for more after money after the job is done and already paid for. Such a shame to see this place going down this way. Ruining the long held legacy. Owner needs to take more control

I had speakers for the car but they were a bit too big so I took them to time and sound after a phone call I had the previous day. They said just bring it down. Not only did they fit my speakers I bought, but they suggested what other speakers would go Nice in the front to accompany the back and sorted me out a nice amp to run it all. It was fitted nicely and professionally. The people were very nice job, well done and very happy with the sound. Would recommend this store.