PureGym Sutton Coldfield

Had my gym induction today with Malachi and honestly, I couldn’t have asked for a better welcome. He was thorough, professional, and made me feel completely at ease from the moment I walked in. He took the time to show me around, explain everything clearly, and made sure I felt confident and comfortable. The space itself is great—clean, well-equipped, and has a really positive vibe. I’d definitely recommend this gym to anyone looking for a supportive and welcoming environment to kickstart their fitness journey!

Okay gym, quite small in size and limited use. Segregated women’s section with newer and better equipment. Don’t see why this can’t be opened for the whole gym as there’s still 80% of women using the general equipment so I don’t know what difference it makes in having that section open for all of us. Instead of hoping machines are available during peak hours

First time I have visited since the revamp. The place was busier which meant waiting longer for certain equipment. Went on three treadmills before finding a working one. The screens with music videos have gone. Went with my partner who told me the large women's section was more or less empty. This free-form exercise area seems wasted, and I do not see the point of a separate women's section. Seems like a sexiest policy. We are looking for an alternative gym.

The gym has most of the machines you need and generally does the job. However, it gets too crowded at times, and cleanliness could be better. Also, the current timings (6 am to 10 pm) are restrictive — it would be great if it were open 24/7.

Joined this gym relatively recently. Met a PT called Sam Downs and to be honest, if he hadn’t given me some good advice I probably wouldn’t have persisted. He’s a real credit to the gym. I find the place clean and well organised. Particularly like the app so you can see when the quiet or busy periods.

This is a very good gym nationwide, however, if you need to cancel your inscription for any circumstances, they don't refund you, even if you cancel after few hours, they prefer to keep you there for a month, instead of a refund. Terrible.

The Gym was refurbished recently and some machines are now very close to each other. Also in the treadmill area the music is so loud it is like being in a nightclub. This also makes it difficult to use earbuds as you can still hear the other music.