Grosvenor Casino

shame of an establishment. pretty sure every member of staff has been trained differently, one let an account be made using an irish age card as a form of id (highly reliable and very trusted form of id) then we went in today to celebrate my friends birthday and her account had been fully suspended because her id is apparently to easy to be faked - the very id they let her make the account with in the first place and has used plenty of times before. put a very abrupt and unfortunate end to our night due to miscommunication between staff. what makes an irish id easier to be faked than any other nationality??? FREE MO CHARA

awful customer service. had an account and had been before but they randomly "suspended" it because I am Irish and did not have a British drivers licence on me

Making paying customers stand outside for no justifiable reason, while there is plenty of room inside to wait. Thanks.

Come here quite regularly. Nicely hidden under the madness of broad Street. Nice relaxed atmosphere with very polite staff They have my favourite beer (Staropramen) on tap too.

I'm banned for no reasons. Maybe racism?

Добро обслужване, приятна обстановка с много добра кухня,както и бар. Освен игрални автомати има и жива игра.

I enjoy coming every day, hospitality here is excellent. Alan and Christina have great customer service. I love all the bar staff there.