GloverPriest Solicitors Kings Heath LTD

Avoid making the same mistake I did by not reading reviews beforehand. Their service is extremely unresponsive—they rarely answer calls, and email replies come only after 10–15 days, often asking for the same information repeatedly just to stall the process. Because of their delays, I lost a valuable deal, and they showed no concern or accountability. Please don't use their services, they have highly unprofessional team.

Chloe and the team at GloverPriest have been supportive throughout our first house buying process, always available on the phone or via email. They acted professionally and knowledgeably on our behalf. I would recommend them to all first time buyers.

I would definitely recommend Glover Priest, they were always really quick to respond to my questions, Chloe was very thorough and I always felt confident she had my best interests at heart. She and the team really worked hard to get things done but without compromising on anything. Thank you, much appreciated!

Overall, my relationship with Glover Priest was very positive. I would have no hesitation in availing myself of their services again in the future.

I was fortunate enough to have the support of the Glover Priest Kings Heath office for the recent purchase of my first home. Chloe Trueman and her assistant Sophie Rostill were outstanding in their knowledge, guidance and support throughout the whole process. Due to their efforts we were in our new home within 2.5 months. I couldn’t have asked for a more professional service.

Me and my Missus had the pleasure of working with Julia at Gloverpriest in Kings Heath and honestly, I was couldn’t be happier with the experience. From the moment we gave her the case for Conveyancing, Julia was amazing. She kept us in the loop throughout the whole process, always making sure we knew what was going on. Buying a house can be stressful, but Julia’s friendly approach and constant updates make everything feel much easier. No question was too much for her - she was always quick to respond with helpful advice and reassurance. Even when things hit a few bumps along the way, Julia stayed positive and worked hard to keep things moving. Her dedication really made all the difference, and thanks to her, we completed on our house purchase efficiently and smoothly. We can’t thank Julia & Asad enough for all of their hard work and would absolutely recommend her and the team at Gloverpriest in Kings Heath to anyone who is looking for a Conveyancer. Thanks so much Julia - you’ve been fantastic!

I don't think there is a better term to describe our experience with GloverPriest Solicitors, other than NIGHTMARE. We chose the GloverPriest team in Kings Heath for the sale of our property and the purchase of a new one, as part of a chain. Within the span of 7 months, our main solicitor has been changed 4 times. Each time, the new person took several weeks to get familiar with the case and the documentation, which was very disruptive for the process and caused a lot of delay. Then, they left the business and dumped the case on another solicitor, so that the thing would be back at square one. Their customer service is non-existent: they lost files, they didn't reply to emails and didn't pick up the phone, or return our calls. They would only pick up the phone after leaving it ringing for ages. On some occasions, some of their statements made us doubt their effective understanding of how the process of a 'chain' in a property transaction works, and a lack of knowledge of its complexity caused by all the moving parts connected to it. The entire process caused us an enormous amount of effort, stress and wasted time. We missed our completion dates three times, of which one was because the designated solicitor 'could not find' the email from our lender confirming the timely release of funds, despite us checking multiple times with the bank that the email was sent to the right address. The cherry on the cake was that, when we gathered information from our vendors that the planned completion date would not be achievable, due to issues in other parts of the chain, we informed them and they CHARGED US A FEE OF £180 (£90 per transaction) for having changed the completion date at the last moment!! So much for us trying to make their job easier. We are two educated, digital-savvy professionals, and we have struggled to get this painful process over the line, with immense stress, waste of time and energy. I cannot fathom how a less educated, or elderly person, could have dealt with this. If we could have done it ourselves, we would have. If we could give 0 stars, we would. David & Marika