Admiral Casino: Birmingham High Street

Spent thousands, you'll never win here, poor customer service too busy gossiping rather then social interacting with their customers. Can spend hours playing without being asked if you're OK or need any assistance

Great atmosphere and amazing to see you have kept a small amount of refurbished older machines that pays coins, I respect you for that it keeps that classic arcade feeling going. Although the staff were friendly they where a little on the 'militant' side with following rules and this didn't come across well with customers. This branch seemed extremely busy, I'm surprised why its not 24 hours opening at such a prime busy location when you have Mercur and many other casinos nearby who are rammed at night time. Overall a nice branch.

Because the woman asked me for id I’m 24

Very rude staff Tuesday Morning 8th July needs to learn to speak to customers with a better attitude.

I walked in for 1st time ever, had trouble with a poker machine,,was told rudely by a young member of staff that was reluctant to help me that I must be at fault. I won't go there again Im 60 and wouldn't recommend gambling as a career move. Okay And I wouldn't recommend this venue for anyone's entertainment.

Me and my husband have visited on a few occasions and found the team to spend the majority of their time gossiping at the front of the venue with no regard for service, and to top it off, the security guard (caucasian male) that works there regularly spends the majority of his time sitting on the gaming chairs either gossiping with the team members or watching customers game play.