The Executive Lounge | Best Entertainment Centre in Birmingham

Amazing place ! Staff couldn’t do enough! So helpful respectful and kind! They helped with the surprise for my husbands party - shriya, Ali and Awais are wonderful! Thank you so much for a wonderful time making our family special memories and FUN! A time to remember, a place we highly recommend!

Booked a basic pool table room. The room was too small in comparison to the table couldn't fully extend cues to play on the left and right sides of the table. Ruined the experience. Also no chalks. Cues have rubber tips. Not comfy for accuracy. I believe the larger rooms are better, although costly.

We had a fantastic experience at The Executive Lounge The manager and a lovely lady named Ruby were incredibly kind and welcoming. Their service was top-notch — friendly, helpful, and made us feel right at home. I would definitely give their service a 10/10. I’m really looking forward to coming back again with my family. Highly recommended!

If you want a good game of snooker then avoid this place at all costs. The table had food crumbs on it, the snooker table carpet has tears and lumps, some of it had been stitched together because it was ripped so you couldn't play a decent game here. Some of the cues were bent and were bad quality, you take a shot and the end of the cue would wobble like a spring. The carpet floor has chewing gum stuck to it and there were fries on the floor. Bin was overflowing with takeaway containers and bags. Hygiene was really poor. The private room was not cleaned beforehand we used it, I think they just sprayed air freshener before we went in. Even the snooker balls had stains on them. Chairs were old and had stains on them too.

Truly is an Executive Lounge! 10/10 service! Rooms were clean, and the staff were amazing! Allowed us to change rooms with ease. Highly recommended!

The girl working here was incredibly rude and unprofessional. She spent the whole time on her phone, didn’t smile, and looked completely uninterested in helping. From the way she’s used as more of a marketing tool on social media than an actual employee, it just comes across as embarrassing. She definitely didn’t give off any "girls’ girl" energy either. The concept of this place is good, but staff like her ruin the experience.

Amazing experience! The staff were incredibly nice and welcoming. We had some issues with our Groupon code, but the guy who helped us was super chill and sorted it out without any hassle. Everyone was so kind, it really made me want to come back again. Highly recommend!