Paws Here

I needed an appointment on short notice and Jimmy / James was happy to accommodate. My little Lady pup went in one way and came out totally and beautifully transformed. Great service, friendly staff and decent / fair pricing. Will certainly consider using their services again.

I took my 8 years old dog Finn, a Shih Tzu, to Paws Here yesterday. I’m not sure what superlatives I can use about James except to say he’s a miracle worker!! The last 15 months have been rough for Finn, the groomer who we had always been to started messing us about, I found another groomer who after just two visits I swore I’d never take him back to, they literally traumatised him. They made Finn very reactive when he went to any groomer, he just didn’t want to go!! We went back to our original groomer, big mistake as he started to mess around with us again. I don’t think that turning up for an appointment and sitting there for 15 minutes and him not turning up, with no phone call, no apology is the way to treat your customers, or run a business! I found yet another groomer, who while Finn would let her groom his body, she wasn’t getting near his face. I actually took Finn to the vets to have his face dematted because he almost couldn’t see anything (he wouldn’t let me do his face either, believe me I’d tried). After two missed appointments at the groomers, Finns fault, not the groomers, I was desperate to find a male groomer - Finns original groomer is a male and he reacts better to men - a friend recommended James and Paws Here. The difference in Finn is amazing, he wouldn’t let James do all his face but the fact that he let him do what he did is incredible. It’s been almost 9 months since he’s let anyone touch his face! He’s so happy in himself, he was dancing in the kitchen waiting for his breakfast this morning, he hasn’t done that for a long time. I shed a few tears yesterday when I collected him, I couldn’t believe how much he’d let James do. We’ll be back to see James in 8 weeks time and, hopefully, he’ll let James do more of his face. Thank you James, you have made me, let alone Finn, feel better!!

It was the first time I have taken my dog Marley, to be groomed here. The staff were lovely, really gentle and calm. He went in looking like a scruff bag and came out looking so smart and handsome. They did a fabulous job on him.

Picked my dog up for them to tell me they cut his nail down to short and he was bleeding! Not to mention his paw looks sore! Clearly my dog was not given water whilst being there and locked in a crate when I arrived clearly in distress! Would not recommend at all! Needs closing down!! No place for a dog!!!!

Having been going here with previous dogs I thought that this was a groomers that I could trust, so I have a cane corso 7 months old and was taken here to be groomed at the cost of £35 which i felt was really reasonable, after being in the shop talking to James he really knew a lot of stuff and very informative. Anyways my partner picked the dog back up and paid. After seeing my dog from being at the groomers you could see his face hadn't been cleaned, ears wasn't cleaned and he now has a shaven spot on his back near his tail which is shorter than the rest of his coat. I really dont know what happened and James hadn't mentioned nothing when my partner picked him up. Im extremely disappointed in this service and I will not be bringing my dog here again as I feel this is disgusting and definitely won't be recommending him to anyone in the future Hight upset by this experience.

James is by far the best trainer and groomer we have come across. He’s has helped us so much with our Cockapoo and his training style is everything I agree with. Pre James , we worked with a trainer who used a more corrective approach such as tapping on the nose and showing dominance through shouting for unwanted behaviour. This backfired and our loving pooch became more and more reactive. We reached out to James who uses a positive reinforcement approach who has spent so much time helping us reverse this aggression and given us our gorgeous dog back! He loves going into the groomers too and comes out smelling wonderful. 10/10 recommend.

Very pleased with the service, staff are very friendly! Couldn’t be more happier! James has done such a great job, my dog Jess looks and smells beautiful! Highly recommend!