K9 JETS

K9 Jets is amazing! We are a military family and 3 years ago we had a traumatizing experience shipping our Great Dane in the cargo hold from Seattle, WA to Sicily, Italy using a local pet shipper. I vowed I would never do that to him again when it was time to return to the USA. Fast forward 3 years and I found K9 Jets and I am so glad I did! I was able to take my Great Dane and our little schnauzer that we adopted off the streets of Sicily back to the states on K9 Jets and the dogs were in cabin with me. No crates. From the beginning our experience was amazing. Adam is a top notch communicator and the customer service he provided was above and beyond. He truly cares for us the customers and also the pets. Emma was super on top of emails as well and we appreciated her! We arrived at our own private terminal in Frankfurt, Germany where we were greeted by the patient and kind Georgia from K9 Jets and the other passengers on our flight with their pets. The dogs got to socialize and take bathroom breaks before boarding. Once on board everything was extremely smooth and the service on board was incredible. It felt like a group of friends traveling together with all of our beloved animals. The food and drinks on board were delicious! We had a smooth flight with no problems. Once we arrived at Teterboro airport in NJ we were greeted by the ground crew who took our luggage for us to the private terminal. Once inside the terminal I was greeted by the extremely helpful and sweet Clara (who was a godsend) and she helped me with my two dogs while I secured our rental car. Then she helped me haul all of the bags and luggage along with the pups to the rental car. K9 jets is a phenomenal company and I am so glad we made the choice to fly with them. They care about the people and the pets. Customer service is their top priority and they do it up brilliantly! The process of going overseas with pets is stressful enough on its own, but K9 Jets made it an enjoyable experience and an unforgettable one too. I highly recommend them for your flying needs. You won’t be disappointed! Adam and his crew are truly shining stars.

We flew with our beautiful boy Koby from London to New Jersey, there aren’t enough words to thank K9 Jets for such a positive and wonderful experience! Koby is an anxious boy and was so worried about flying with him but the K9 Jets crew were so helpful and accommodating! A big thank you to Adam, Emma, Cassie and Lana! We are incredibly grateful for your kindness and help

K9 Jets if a wonderful service, I couldn’t take the thought of putting Bob the cat in the hold of a plane (UK to USA) and not knowing what was going on, so when I was told about this service I knew it was meant to be. Adam was so helpful with all my questions throughout the whole booking process, answering all questions at whatever time of day! The process was actually really easy and not as complicated as some other pet courier services make out! On the day of the flight we left from Farnborough airport and all the staff at the airport were lovely, Adam was there being attentive and stayed until the flight had left talking to my parents which was very kind. Emma came on the flight with us and didn’t stop throughout it, making sure that everyone was happy and had a drink or food and that generally everyone including the animals were comfy. Bob was in his crate which worked fine with the rest of the dogs and there was no problem with any of the animals mixing. At the other end when we landed in New Jersey we flew through customs and then were on our way. It really was a great service and I would definitely recommend it.

Adam and the crew at K9 Jets offer an exceptional experience in transporting pets and their humans. They were so kind and patient with every detail from customs forms to recommending further transport options. The flight was great, our flight attendant did a great job of offering food and drinks and loving on the various dogs. And thank you for the personalised dog toys, such a lovely touch. Highly recommend K9 Jets.

I flew with K9 Jets from Frankfurt to Teterboro with my 12 1/2 year old Golden Retriever Lucky. K9 Jets offered an excellent service before and during the trip. The flight crew was great and super friendly. K9 Jets is definitely the best choice when traveling between the USA and Europe with a dog. The picture of Lucky in front of the plane was taken at arrival in Teterboro: just relaxed.

Relocated with my Great Pyrenees and puppy Maltese from the Bay Area, CA to Spain. As with any fur parent, you’d weigh the options and most definitely the uncertainties. I can’t thank Adam Golder and the K9Jets staff and crew enough for all the assistance throughout this process. Adam was very meticulous with information and communication. He always answered my countless questions while being kind and reassuring. I want to thank Adam and the K9Jets staff and crew for all your outstanding service, kindness and support before and during the two flights we flew with you, one from the West Coast to New Jersey, and from New Jersey to Lisbon, EU. They also gave me fantastic referrals on transportation, places to stay, and a company name to help me with the dog health certificates to enter Europe. The journey we embarked on with K9Jets was a really wonderful experience for me and my pups. The crew was really professional and pleasant. Lana in NJ was very attentive, and the crew in San Francisco was also great. We were treated like Royalty when we landed in Lisbon, it was a truly wonderful experience! I’ll always be extremely grateful to Adam and K9Jets for making it possible for Harry and Jolly to make it comfortably and safe with me. I highly recommend flying with them, the whole process will be a wonderful experience.

K9 Jets went above and beyond in bringing our PBGV Buddy Holly back to the UK from New Jersey after he retired from the show ring and 'public duties' after winning BIS at the Westminster Kennel Club in 2023. I can't explain how comforting it was knowing he was safe, happy, and travelling in pure luxury with K9 Jets alongside Christian his travel guardian from Signature Pet Transport. The whole process was zero stress for Buddy and on arrival he was gifted his own personal goody bag, just like his fellow canine passengers, which he's enjoyed greatly. Greeting them directly off the jet on the tarmac was an added bonus too. They deserve more than five stars! Buddy and I definitely recommend this way of travel and with K9 Jets specifically!