The Lodge Veterinary Centre

Absolutely brilliant staff, super friendly and helpful, the prices are so much lower than else where, for example we paid around £55 for what other vets quoted £85+ for. Honestly I will be making this my regular vets in the future thank you. You helped us care for a tiny baby while we looked for a permanent foster.

My cat kitty was euthanised here a couple of weeks back.it was the hardest time in my life like losing my child, I was lost.The vet Mr.Finto (apologies if I spelt it wrong as my mind was all over the place I can’t remember) he was amazing he was so helpful, understanding and explained everything really well. They gave us a small packet with kitty’s fur which i am forever grateful for as that didn’t even cross our minds as we were all in tears at the time but now I look at her fur. We later got a card saying "sorry for your loss" which was just so nice. Thank you to everyone at lodge and keep up the good work.

The reception staff and veterinary nurses are lovely. The place looks dilapidated and cold a little like the vet's. There appears to be no compassion especially from Catherine ( yes it is a business and it is there to make money) but she does not seem to care and this does come across when you have an appointment with her.

I have used this vets for 20 years, always loved it especially Lou on reception and Fintan they have always been phenomenal, always stayed loyal to the ones we trusted the best with our fur babies, would never have gone anywhere else until now May 28th had to take my 14 year old dog Leo as an urgent case, we knew this was it, we knew on Tuesday night we would be parting ways! Up until then Leo was a healthy and happy old man who was loved beyond measure. Saw Katherine one of the business partners who started off ok, not a warm person but checked Leo and said we could do this that and the other but Leo had let me know his time had come so we chose what Leo wanted in letting him go. I was heartbroken and shattered all in one! I asked one thing and that was for my babies blanket to go with him, not a big ask really BUT was told coldly 'No, they won't do that, I won't lie to you' in the depths of my grief I really would have preferred the lie, just say yes of course and then bloody throw the blanket away I would have been none the wiser and I would have been comforted but I wasn't, I wasn't comforted and all I have thought about since is Leo not having his blanket and being cold. May not seem like a big deal to some and may seem silly but to me this is all I could think about. All the time whilst waiting for the phonecall to say Leo was back all I have thought about is him not having his blanket and that will never leave me now and this will only contribute to a grief that is already hard enough when you have had had to part with your little bestie that you had from the age of 5 months and now at his great age of 14 had to let him go. It has been hard walking in my house and he is not running in circles because I am back yet all I am consumed by is him not having his blanket! Thanks Katherine you did a great job there!!! Despite saying we could have time with Leo we were quickly ushered out to pay and be on our way! Many years ago I had to have one of my dogs euthanized and being upset the way I was Fintan was so kind so warm so caring and considerate and said go home come back when you are ready and pay then. We miss your touch in the vets Fintan your compassion always radiated to others and we felt that warmth, love and June 5th received a phone call to say my Leo was at the surgery, we had him cremated so we can scatter him in his favourite place, the beach. It was Lou who called me, I recognise her voice, always been a caring and supportive asset to the lodge but when I arrived to collect Leo only an hour or so after, the receptionist who had taken over did not know what I as talking about! Once it was cleared up I was handed a box, no sympathy or warmth very cold and matter of fact. I asked who I could speak to about my issue with the blanket but absolutely nobody available! As I say 20 years we have used this vet but never again will I set foot in there it has lost its warmth and compassion and I am devestated! I read through the reviews and how 2 months ago someone had their dog euthanized but they were given some fur that had been cut for them to treasure, I would have loved that but in my heartbreak would never have thought of it. Would have been a lovely touch but those that are there now are not who we were used to seeing. It is such a sad state of affairs that someone goes into veterinary care but actually lacks a depth to them that shows owners they truly care.

We took our dog to the lodge to be put to sleep as she was very poorly. The staff were very lovely. Gave us some alone time with our wonderful fur baby. The staff were amazing in comforting us at a very sad time. They cut us some of her fur for us to take away. We received a beautiful card of them saying they are thinking of us all at this very sad time. Thank you all so much for you caring and friendly support ❤️

We had to take our 50kg boy to the team today as an emergency, losing blood and he was terrified. We can honestly say the whole team from start to finish were incredible, so patient with him and very informative. Happy to have such a great vet. Thank you all so much for making an extremely stressful experience so much more comfortable x

Lovely staff and lots of excitement over our cat which was unexpected considering how much time they spend with domestic animals. Very happy with the service and they made our boy feel significantly less hissy than usual.