St Giles Care Home

Our dad is happy and content and says how lovely the staff are. We really appreciate all that the staff do to make it comfortable to all residents and visitors. Thank you so much.

St Giels care home has clean buildings, rooms and bathrooms. a wide range of activities for residents at home and outside. good quality food choices and options about where to eat meals. fast and easy access to health professionals, such as GPs and dentists.looking forward to join the team soon❤️❤️

We moved my mother out of there. The food was disgusting. The staff was mostly agency. We had to tell staff to shower her. Best part about it was the entertainment for residence. I certainly would not recommend putting loved ones there.

The staff are friendly and caring. St Giles feels like a home from home and it would be a place I would consider for my mom and I have recommended it to a few of my colleagues who were looking for a care home. It makes a change to see a well run care home after the horror stories you read about in the press.

Has the potential to be a great place , unfortunately the toxicity of some senior staff is in my opinion shameful. Concerns regarding care is overlooked by management. A small percentage of wonderful staff who feel undervalued, bullied, by senior staff with no sense of personal values and professionalism It's a money making machine for the owners. Needs fundamental changes

What a wonderful care home which provides excellent care for its service users. The home is currently going through a renovation which will bring the environment up to compliment the care that is currently being provided. The staff are very approachable and strive to meet the needs of all service users and their relatives and friends who come to visit.

My dad stayed here for a while after a stroke and the family was disgusted with the place. Certain members of staff nurse Francis was brilliant and always friendly and the physio team were great but on numerous occasions my dad was given drinks without thickner, he had a fall on his first day there and the state of his room was disgusting. The last few days he was there, there was dirty pads piled up in bathroom, urine and wet tissue all over the floor, his bed hadn't been changed although something had been spilt all over it. The carpet was disgusting! I'm grateful for the staff that did their job correctly but St giles needs a lot of inproving.