Digbeth Coach Station

Duży dworzec autobusowy. Dużo miejsc siedzących, toalety, informacja o odjazdach na wielu wyświetlaczach, w dodatku aktualizowana na bieżąco. Bramki wejściowe są czytelnie oznakowane). Obsługa uprzejma i pomocna. Przydałoby się unowocześnić system wejść do autobusów, a nie czytanie przez kierowcę każdego biletu. Czysto, schludnie. Dostępne punkty gastronomiczne.

⭐️⭐️⭐️⭐️⭐️ 5/5 I visited the National Express coach station on Mill Lane in Birmingham today, and I got a bit lost. I didn’t know where to go or what to do. Then I met a wonderful staff member named Samira — she was incredibly kind, patient, and professional. She took the time to help me and made sure I was okay. Thanks to her, I found my way and felt completely at ease. People like Samira make a big difference. Thank you so much for your help, Samira! You truly made my day.

Buses move on time which is great. There is free WiFi at the station. Customer toilets are clean to a good standard and staff are around to see to it. Not a lot of choices of food choices to grab inside the station. A few times I have witnessed some drivers, ask only "Black" women passengers, to open their bags to see what as they suspect it's food can be very embarrassing as they feel it is too heavy to be the items they tell the driver. Avoidable delays on the bus from Birmingham to Sheffield due to the driver clearly not doing his bus checks before setting off, we later realised that the wipers were faulty as it began to rain during the journey. This delay made me miss the last train for 23:30 with a ticket bought on app at £2.80 from Sheffield to Mexborough. I did not mind losing that but for it to cost me £32 on Uber was upsetting. The arrival time at Sheffield was to be 22:20, but we arrived after 23:30 on Sunday 20th July 2025.

So, you’ve been tasked with the noble duty of ferrying someone to or from Birmingham's Digbeth Coach Station. You, the driver, are the unsung hero of this saga. The passenger gets to sit back and relax, but you, my friend, are about to embark on a journey that is less a drive and more a scavenger hunt through a city that seems to be in a perpetual state of "Sorry, we're closed for renovations." Your navigation system will, of course, tell you to go to a road that no longer exists. A friendly voice will announce, "Turn right at the roundabout," but the roundabout has been replaced by a large, angry-looking digger and a sign that reads, "Diversion." You'll find yourself in a dizzying ballet of one-way streets, each one a trap designed to funnel you away from your goal. When you finally get within a two-mile radius, the real fun begins. You're now a contestant on a game show called "Guess the Pedestrian Crossing." Everywhere you look, there's a barrier, a temporary fence, or a group of people standing in the middle of the road looking as lost as you feel. Parking? What's that? You're not looking for parking; you're looking for a small, desperate window of opportunity to pull over for 30 seconds without being immediately fined or towed. The drop-off point itself is a masterclass in efficiency. You pull up alongside a curb that seems to have been designed by a minimalist artist, say your goodbyes in a frantic rush, and then, with a heavy sigh of relief, you escape. The passenger is off to their destination, but your journey is far from over. You're now on the other side of the road, facing a new set of roadworks and a profound understanding of why they call it the "concrete jungle."

I recently took a coach from Birmingham Coach Station (Digbeth) to London Heathrow, and the experience was smooth overall. The coach departed on time, and the seats were comfortable with decent legroom, there were charging ports at most seats. Advised to book through online and each before 10 minutes departure. This offering connections to destinations throughout Great Britain. Most of the facilities are offering like Automated ticket machine, Waiting areas with seating, On-site eatery and coffee shop, Toilet facilities, Charging points and Wi-Fi service. Definitely one of the best choices traveling to airports and interconnected cities.

Very good coach station very centrally situated in Birmingham. Clean and comfortable, lot's of different journey routes. Several small businesses inside the station selling food and drink. Well staffed ticket office.

Customers shouldn't have to pay for toilet facilities. Equally its outrageous to think people should consider carrying silver for what is a basic human right. I've complained before, you've not listened. Pathetic. For anyone with some athleticism, just vault the damn turnstile.