VEEZU
📍 Transportation services for seniors in Birmingham
Veezu's app offers a seemingly convenient way to book rides. The interface is generally easy to navigate, and the estimated pickup times can be a major benefit when planning your journey. Initial impressions suggest a streamlined and efficient service, potentially a good option for those needing reliable transportation.
However, based on reports, it's important to be aware of potential issues. Punctuality and driver availability seem to be inconsistent, with significant delays and cancellations occasionally occurring. This can be particularly problematic for users relying on the service for time-sensitive appointments or commitments.
Information about transportation service for a senior in Birmingham - VEEZU
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Transgender safe space
Customer Reviews
VEEZU has a rating of 4 out of 5 based on over 1245 reviews on Google
This was my first experience using this app.I was pleased to say how easy to use. The driver was extremely helpful and polite.My husband and I were sitting in the taxi within 5 minutes.
Never use this taxi company. I waited over an hour for a taxi I’d booked with more than enough time to get me to work early. I was 45 minutes late, with no updates sent from the taxi company and called them twice without them being able to confirm the car arrival time. This was never the case when it was A2B so it must now have worse management. I will never use this company again and you shouldn’t either.
The worst app is this. 15 days back I was in Birmingham I book through them and waiting for them to send the car but the car dis not arrive for 1:20 minutes. Then one driver receive the ride and asking for extra money because he told me that the ride is far way. Today again I book with them the drivers received th ride and cancelled the ride. I ask them why you are doing this the same answer that the place is very far from hear thats why. I call the help line she close and cut the call on my face and say no this and that. The worst part is they take the money and did not send it back to the account. This is the last time I was booking with this app. No more.
I booked on the app 45 minutes ahead. I got reassuring estimates of ETA right down to<1min. At the time booked NO SHOW. I telephoned and was reassurex a car wad on its way. Then Veezu phoned again to confirm pick up point. Estimate 15 minutes! My wife has mobility issues and will have been standing 30 minutes.VERY DISAPPOINTED
Called in yesterday to book an 8 seater with TINA from Birmingham branch. Was very rude over the phone. Didn't ask for email address or confirming my address. Had to ask to do this for her. Very very unprofessional. Was advised to wait for confirmation of booking via WhatsApp. Didn't receive anything after 24 hours. Called back the office today and was told we dont have a booking at all. First time using this service. Was quoted £20 too. And found out an 8 seater is £32. For free drop off to airport not £20
Excellent service. The taxi was ready & waiting for us. Our driver was helpful & friendly.
Pre booked a taxi from the airport and all I can say is stay well clear from this company for this reason they use two systems on for picking up passengers and go with the highest paying customer, absolutely disgusted in the way we got treated last night The manager at Shrewsbury called Elliot had me on loud speaker to his colleagues laughing at the fact I was making a compliant about his drivers. For anyone else who is thinking about using this service for airport transport please use alternative company’s as unprofessional and unreliable
Information about VEEZU
Address
VEEZU is located at 52 Blucher St, Birmingham B1 1QU, United Kingdom
Phone
The phone number of VEEZU is +44 121 744 1111
Website
The website of VEEZU is: veezu.co.uk