Star Cars and Coaches Ltd

I have used Star Cars a few times recently to go in and out of town and I’ve been very impressed. Ordered through the app, which was extremely easy. Cars have been immaculate, drivers friendly, and I have not felt in anyway uncomfortable with their driving ability. Always turned up promptly and when I have ordered a taxi to go home they have had one available in minutes. Would highly recommend.

I would just like to say the driver we had for our holiday to livermead house was amazing. He is best driver we ever had. So polite and helpful. Nothing was too much trouble. Please use him more often..the only downside to our holiday was the hotel need cosmetic updating. Curtains garden furniture and fan and small fridge in bedroom. The staff were amazing vey polite and friendly nothing was too much trouble. They came and waved us off when it was time to leave. I would go again if they sorted garden. Curtains and blinds and clean windows. Entertainment was not good only on first night. Margaret Newton

One of your drivers Nisar Ahmed was absolutely lovely and got us out of a right pickle this morning after being recommended by another one of your drivers that was just finishing his shift. Our flight was diverted to Birmingham airport and we urgently needed to get back to our original destination ( Manchester Airport). Nasar collected us immediately and took us straight to Manchester and even offered to stop for us to grab some beverages and food en route as he knew we'd had an extremely long night/ early morning due to issues with our flight. Such a lovely considerate person 🙂

I pre-booked a minibus to Digbeth Coach Station (around 7 miles). I was assured the booking was complete & was given a price of £31, after reading reviews I phoned Star Cars to double check the booking was secured as I had no confirmation. Good job I did because I was told nothing under my name or phone number was booked. The lady managed to book me in and i was quoted £30. The minibus arrived ahead of time and got us to our destination no problem but charged us over £40 which was quite different to the two quotes. We got a large black cab on our return, the exact same journey cost £20. Very disappointed with all aspects, from failure to book me in to 34% price increase from two previous quotes and a price variation of 50% more expensive than a black cab. I wouldn't recommend Star Cars in any capacity. Very misleading and disappointing

Such a great experience for a long distance journey! We went to webley and back and we couldn’t of asked for a better service. From when we booked it we received such great customer service from Jackie. Massive thank you to our driver who made the whole experience enjoyable. He was on time professional and definitely the best taxi driver we have ever had. We will continue to use star taxis for any short but most definitely long journeys in the future. Highly recommend them!

Do not trust this company - phoned in advance to see if I should pre-book a taxi on the night in question but was told there would be no need and cars would be available. Attempted booking though app - a driver was found and "5 min" away. Then they disappear. Wait 5 min for another- only for them to disappear again. You can see the car icon and driver details on the app then they vanish and you go back to start again. Do not trust this company. You will be left stranded.

Great service today. Car arrived quickly, the driver was lovely, friendly and the journey past by quickly due to his easy chat. I will now use Star cars for all journeys in Birmingham. Thank you