Elegant brand by fareed hussain

📍 Designer boutiques in Birmingham

Elegant brand by fareed hussain

7.3

Elegant Brand by Fareed Hussain offers a range of stylish clothing, seeming to prioritize contemporary designs. Based on public feedback, the quality of garments appears to be variable, with some experiencing unexpected shrinkage issues. I'm aware of some accounts detailing unsatisfactory resolution attempts with exchanges, which impacts the overall perceived value.

While the shop's aesthetic seems appealing, it’s crucial to consider the importance of reliable customer service and ethical business practices. Reputation management is key for any brand, and consistent issues—as highlighted by some reviews—can damage consumer trust. Potential shoppers should research return policies and consider seeking alternatives with a proven record of consistent quality and support.

Information about designer boutique in Birmingham - Elegant brand by fareed hussain

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Women’s clothing
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

Customer Reviews

★★★★★

Elegant brand by fareed hussain has a rating of 3.6 out of 5 based on over 145 reviews on Google

Mayisha Amin

I recently visited Fareed Hussain Fashion Shop, and while we did face a minor issue with my order at first, I have to say the customer service was exceptional. The team handled the situation quickly and professionally, and they ensured everything was sorted to my satisfaction. As for the dress, it’s absolutely gorgeous—perfect fit, great quality, and stylish design. I’m really happy with my purchase and the overall experience. Will definitely be shopping here again!

Mayisha Amin ☆ 5/5
Sapheena Sultan

I popped in today just expecting a typical shopping trip, but I was honestly blown away by the amazing service I received from one of your team members, Fareen. She couldn’t have been more helpful, she took the time to show me each item and even looked up the exact measurements to make sure everything was just right. It really felt like a personalised service, and on top of that, she was so friendly and lovely to chat to. Fareen truly made the whole experience special. She’s an absolute credit to your team, and I really hope she gets the recognition she deserves.

Sapheena Sultan ☆ 5/5
ifra bibi

Would not recommend this shop at all, the owner has no respect for women, whether they be customers or his own workers. The quality and price of the clothes doesn't even make me consider purchasing for them again. Just a no all-rounder.

ifra bibi ☆ 1/5
Haych Fi

Wouldn’t ever shop from here. Been buying outfits from them for a while and unfortunately last week we brought an outfit and the back half of the kameez shrunk by more than 3inches, the outfit hadn’t been worn. Took it back to the shop and experienced unprofessionalism, they wouldn’t exchange the outfit let alone give partial refund. We spoke to the man himself as the manager wasn’t calling him and faced nothing but unprofessional behaviour. Ended up leaving the suit there and got no refund so was in double loss. Would never buy from such people with the carpets quality of clothes with no value for money

Haych Fi ☆ 1/5
Flowerpure

I purchased a beautiful £130 outfit last year in store for a family wedding and recently ordered my Eid clothes through their WhatsApp number, as I don’t live nearby. The store regularly shares outfit updates via WhatsApp stories, which I’ve found helpful as a remote customer. However, a recent interaction made me uncomfortable. After I replied to one of their WhatsApp stories with a simple "Eid Mubarak" - as I’ve done before with businesses I’ve supported. I received a reply but later a photo that felt inappropriate, a casual photo of the business owner that didn’t feel suitable for customer exchange. I’ve since deleted the conversation, as I felt discomfort, but felt it was worth sharing this experience. It also helped me understand why a few previous reviewers mentioned discomfort working for or engaging with this business. The outfits are elegant and well-made, and my past shopping experience with the product itself has been positive. That makes it even more disappointing to have this kind of unprofessional interaction. I hope the feedback is taken seriously. I am a WIFE and mother and someone who is familiar in customer experience I value respectful, appropriate communication. Shortly after, whilst writing this review in fact, I received a random product video, without any acknowledgment of what had occurred - which felt dismissive. I hope your behaviour changes for the better, as not every woman will remain silent about experiences like this.

Flowerpure ☆ 2/5
Fareen !

I had the pleasure of shopping at Fareed Hussain, and I must say, it was one of the best customer experiences I've ever had. From start to finish, everything was handled with utmost professionalism, care, and attention to detail. The quality of the products was top-notch, and the entire process was smooth and hassle-free. What truly stood out, however, was Mr. Fareed Hussain himself. He is not only incredibly knowledgeable and helpful, but also a genuinely kind and humble person. His honesty, integrity, and dedication to customer satisfaction are truly rare and commendable. In a world where good service can be hard to find, Mr. Fareed Hussain is a shining example of how business should be done — with heart, sincerity, and excellence. I am beyond satisfied and will definitely be returning. Highly recommended! Thank you again for the exceptional service!

Fareen ! ☆ 5/5
mahek muzammil

Love their shop and their clothes. well organised everything, staff is so nice and respectful as the owner. I always love their designs and materials. Highly recommended.

mahek muzammil ☆ 5/5
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Information about Elegant brand by fareed hussain

Address

Elegant brand by fareed hussain is located at 428 Stratford Rd, Birmingham B11 4AD, United Kingdom

Phone

The phone number of Elegant brand by fareed hussain is +44 7935 757726

Business Hours

Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 10:00–20:00

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