Petals Of Madinah

I was let down by my usual florist. A much loved aunt who passed away a few years ago would have been celebrating her birthday today. We wished to send some flowers to my uncle, to express that we are thinking of her. On Sunday at 10 am in the morning I contacted Petals of Madinah, and explained that we would like a delivery of flowers that day. Two hours later, flowers were delivered to my uncle. Needless to say he was delighted with the flowers, telling me how beautiful they were and that they had a beautiful scent. Thank you so much to Petals of Madinah. I definitely recommend them and I am very impressed with their service,

The flower selection was minimal, and half the bouquets were dead. But I’m happy with the one I chose. The service was what let me down. I asked for a bit of tissue paper, which was nicely on display mind you, not like I was reaching over the counter for it. And the girl says it’s not for sale. Fair enough, but I asked for her to make an exception and she responded like I asked her to give the whole bouquet for free. I was willing to pay and she made justifications which just didn’t make sense. I would’ve been happy with "the boss said no" but she gave me reasons like "if we sell it to you then 10 other people are gonna come to buy it". Last time I checked if there was something in demand it was a good idea to sell it. Overall her attitude was disappointing. I was prepared to pay £50 for a decent bouquet instead I got £15 off but with a side of attitude so I guess I can’t complain too much.

Absolutely loved how my order came out and everyone was very impressed with the bouquet. Petals Of Madinah did an amazing job in delivering what I needed in a short time frame. Listened to what I asked for and accommodated my requests. Even added glitter spray and diamanté upon collection! So happy that I trusted the business again and will continue to be a returning customer inshaAllah. Thank you!

Amazing service and the most beautiful flower basket for my Mum's 70th birthday. The flowers are still beautiful after 3 weeks. Thank you!

Ordered my registry bouquet and I loved it. They made my last minute amendments and it went really well with my outfit. I showed them one picture and they made it to perfection Thank you.

Had a delivery of birthday flowers and balloons which were fantastic. However, the attitude of the delivery driver was very rude and unprofessional. He kept banging on the door in which time we opened the door and he rudely said I’ve been standing here for 10 minutes. When we pointed out no, he hadn’t as the door was opened in under a minute and we even checked on the cctv and he started shaking his head for being caught out lying. Company needs to educate their drivers on customer service hence the one star review

What a joy today to have found this flower shop! I needed some flowers to be delivered same day. I called and Fred made it so easy. Few hours later, my English mum called me to say that the bouquet was spectacular! and that she never had received such a beautiful bouquet. She really meant it . Fred kept me updated and even sent me a photo of the flowers which were wonderful. By the way, I didn't choose the flowers, only ask for something vibrant, they did it all! Thank you so much Fred & the team! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️