Best furniture stores in Birmingham: find options near you
Birmingham is a city rich in culture and style, and its array of furniture retailers reflects this diversity. Home to a mix of modern designs and classic pieces, these shops cater to all tastes and budgets, making it easy for residents and visitors alike to find the perfect additions to their living spaces. The local furniture scene combines craftsmanship with innovative designs, ensuring that anyone looking for quality furniture will be greeted with endless possibilities.
As you explore the bustling avenues of this dynamic city, you'll discover showrooms that showcase not only stunning aesthetics but also functional pieces that enhance everyday life. Whether you are searching for bespoke items, contemporary styles, or traditional furnishings, the selection of home décor specialists in Birmingham offers something for everyone. Each store presents a unique shopping experience, characterized by knowledgeable staff ready to assist in turning your interior design dreams into reality.
- Discover 10 outstanding options for furniture stores in Birmingham
- How to find your ideal furniture store at the best price in Birmingham?
- Catalog of services offered by furniture stores in Birmingham
- Frequently asked questions about furniture stores in Birmingham
- What types of furniture can I find in Birmingham stores?
- How do I choose the right furniture store in Birmingham?
- Are there eco-friendly furniture options available?
- What financing options do furniture stores typically offer?
- Can I negotiate prices at furniture stores?
- What should I consider when measuring for new furniture?
- How long does it typically take for furniture to be delivered?
- What is the best way to care for and maintain my furniture?
- Can I return or exchange furniture if it does not meet my expectations?
- What are the trends in furniture design currently popular in Birmingham?
Discover 10 outstanding options for furniture stores in Birmingham
Here are 10 outstanding options for furniture stores in Birmingham based on value for money:
1. NCF Living Perry Barr
Tuesday: 09:00–20:00
Wednesday: 09:00–20:00
Thursday: 09:00–20:00
Friday: 09:00–20:00
Saturday: 09:00–18:00
Sunday: 10:30–17:00
NCF Living Perry Barr is a delightful destination for those seeking quality furnishings. The staff is incredibly helpful and attentive, ensuring that all customer needs are efficiently met. It’s clear that customer satisfaction is a top priority, making the shopping experience enjoyable and stress-free.
The selection of products is impressive, with great offers on a variety of items. Whether you’re looking for a new sofa or stylish decor, NCF Living Perry Barr has something for everyone. The overall service is commendable, and it’s easy to see why many customers return for their home furnishing needs.
After place my order had my sofa delivered. however had an unpleasant delivery speak with customer service who made the situation even more unpleasant which leads to cancellation after taking back my care kit speak to Bobby about the suatation. He acknowledged & valued me as a customer and was able to adjust the situation & replace my order.happy days I would recommend (CEO) to look into this matter I think he deserves a paid raise as he a great asset to the company to build and see it grow and not just their for wages.
Delivery was on time driver was very friendly/ supportive so in love with my sofa
2. Homebase – Birmingham Kings Heath
Tuesday: 09:00–19:00
Wednesday: 09:00–19:00
Thursday: 09:00–19:00
Friday: 09:00–19:00
Saturday: 09:00–19:00
Sunday: 10:00–16:00
Homebase – Birmingham Kings Heath offers a superb shopping experience with a wide selection of items for home improvement. The store is well-organized and consistently clean, allowing customers to easily find what they need. The variety of products available makes it an excellent choice for anyone looking to enhance their living space.
The customer service at this location is commendable, with staff members willing to go above and beyond to assist shoppers. From guiding customers through products to helping with specific needs, the employees ensure that visitors receive the support necessary for a satisfying shopping experience.
After another 10mins I approached a bloke working on the indoor plant section and asked if there was anyone else to assist me on the paint section, he said ‘no we are very short staffed”
Eventually after waiting 30 minutes I asked a lady staff member who was walking past if I could have assistance as I’d been waiting half an hour. She called a guy to come to the mixing station which he did immediately.
He informed me any of the staff could mix the paint.
WOW thank you very unhelpful guy pottering about with the plants. Could of asked me what I needed assistance with and mixed the paint instead of retorting they were short staffed.
Painful wait and experience.
Only guy who responded so quick to do the task and lovely cheery guy on checkout saved the day, otherwise no stars.
3. Atlantic Shopping
Tuesday: 09:30–17:30
Wednesday: 09:30–17:30
Thursday: 09:30–17:30
Friday: 09:30–17:00
Saturday: Closed
Sunday: Closed
Atlantic Shopping stands out for its extensive range of styles and competitive pricing. Customers have reported a notably user-friendly experience while navigating the website, making it easy to find the perfect items. Fast delivery and helpful customer service add to the overall satisfaction.
Many shoppers express their happiness with the quality and design of their purchases, highlighting how easy the assembly process is. The excellent service reinforces a sense of trust, encouraging repeat business for those looking for stylish furniture solutions.
When I reached out to the company, they only sent one replacement stool out of the six I purchased, which hardly addresses the overall issue or justifies the price I paid. Their response has been frustrating, as they blamed the leather wear on “how they’re used and rubbed against the table.” I’m unsure what alternative use they expect for bar stools.
I’d highly recommend against purchasing these chairs if you’re looking for quality and durability, as both are clearly lacking here.
them and would highly recommend them.
4. CJC Furniture
Tuesday: 09:30–18:00
Wednesday: 09:30–18:00
Thursday: 09:30–18:00
Friday: 09:30–18:00
Saturday: 10:00–18:00
Sunday: 10:00–16:00
CJC Furniture offers an impressive selection of high-quality **furniture** that suits various tastes and needs. Customers often commend the **exceptional customer service**, noting the team’s helpfulness and dedication to ensuring a pleasant shopping experience.
The delivery of items is typically prompt and reliable, contributing to the overall satisfaction of many clients. With affordable prices paired with excellent craftsmanship, CJC Furniture is a fantastic choice for anyone looking to enhance their living space.
However the manager came out personally to deliver the new door and to apologise, which we really appreciated, and he assured us he will speak to his staff and the supplier regarding the lack of labelling and handling (broken mirror).
Thank you!
just absolutely nothing negative at all to say about it.
The customer service I received from start to finish & including the delivery drivers was absolutely gold star rating. Friendly , helpful, polite & nothing was a problem. Response times to emails was immediate.
I honestly can’t say anything negative.
Thank you for making this a seamless & enjoyable shopping experience.
5. Cookes Furniture – Birmingham
Tuesday: 10:00–17:30
Wednesday: 10:00–17:30
Thursday: 10:00–17:30
Friday: 10:00–17:30
Saturday: 10:00–17:30
Sunday: 11:00–17:00
If you’re in need of quality furniture, look no further than Cookes Furniture – Birmingham. Their selection of pieces is impressive, ensuring you’ll find the perfect fit for your home. The staff is attentive and knowledgeable, making the shopping experience enjoyable and stress-free.
The delivery service deserves special mention as well. The team is professional and courteous, ensuring that your items are handled with care from order to installation. Overall, Cookes Furniture offers a top-notch experience that combines quality products with excellent customer service.
The delivery team are also very professional and courteous which overall shows that Cookes is serious about its customers and the experience to match .
5 stars to Aaron and John for their work.
6. DFS Birmingham
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–18:00
Sunday: 11:00–17:00
DFS Birmingham offers an excellent selection of sofas, ensuring customers can find exactly what they need. The staff is friendly and knowledgeable, creating a welcoming environment where shoppers can explore without feeling rushed. Customers often praise their positive shopping experience due to the attentive service provided by the team.
Overall, DFS Birmingham is known for its affordable deals and quality products. Shoppers appreciate the ability to browse at their leisure while receiving helpful assistance when needed, making it a great choice for anyone looking to invest in new furnishings.
We were served by Elias, who was extremely patient and accommodating! Helped us find exactly what we needed for both rooms!!!
Service today was exceptional!!
Thank you Elias!!!!
7. Cousins Furniture Birmingham Store
Tuesday: 09:30–20:00
Wednesday: 09:30–18:00
Thursday: 09:30–20:00
Friday: 09:30–18:00
Saturday: 09:30–18:00
Sunday: 11:00–17:00
Cousins Furniture Birmingham Store offers an amazing shopping experience characterized by helpful staff and a wide selection of products. Customers are likely to find what they need with the assistance of knowledgeable team members who ensure a seamless purchasing process.
The customer service extends beyond the sale, providing exceptional support and care for any post-purchase issues. This dedication to customer satisfaction makes Cousins a highly recommended choice for anyone looking to furnish their home.
Despite providing pictures of the damaged item I was advised a technician had to visit to inspect the product. A technician arrived and the fault wasn’t resolved. I’ve since called a second time to process a replacement, and have since been told a second technician has to visit to file a report, and only then can a replacement be issued.
This means from point of purchase it will have taken half a year for a footstool to arrive given the estimated delivery date of the new footstool. The customer service agent lacked empathy or understanding and was not willing to help beyond the “this is the process we have to follow” script that she kept repeating. Even when asked for a refund, she said she couldn’t help with that and it would be up to a manager to organise. Why is it difficult to receive a replacement or even a refund for a product I have purchased that has arrived faulty at the hands of the delivery company they choose to use. Why is it down to the customer to keep chasing customer services and why are staff so reluctant to help?
What I must add is that purchasing the product was great, staff went out of their way to help in store, but it is the customers service post-purchase which is letting this company down, and has ultimately led to me avoid shopping with Cousins in future.
8. Levines
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–19:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 10:00–16:00
Levines offers an impressive selection of furniture that stands out in quality and design. Customers often praise the exceptional service provided by their knowledgeable staff, which makes the shopping experience both enjoyable and efficient. With their friendly approach, it’s easy to find exactly what you need without feeling rushed.
The pricing is competitive, ensuring that customers receive value for their purchases. Many leave the store feeling satisfied, having found the perfect pieces to enhance their homes. Levines truly exemplifies a customer-oriented business that invests in relationships, making it a fantastic choice for anyone seeking new furniture.
The furniture is sub standard and very cheaply made!
Missing parts! Damaged on delivery! Flimsy and colour matching awful!
Staff were rude to my elderly mother!
The sales person is not even slightly interested in helping when you enter the store and leaves you waiting for 20 minutes in limbo after asking for assistance!
Promise the world and deliver lies for a sale!
Paid for fitting and that was done awful with misaligned doors and drawers that don’t pull out far enough!
Delivery drivers useless! And no care in how they being the furniture into your home and damaging the furniture, making us wait another 2 weeks for it!
Don’t answer phone calls and leave you no option other than to go back to their store in Tysley as an inconvenience to yourself and also to bully you face to face! The woman who worked on the phone’ when they did answer’ was awful and very very rude in both her manners and also her unhelpfulness, seriously not taking any accountability in rectifying their mistakes!
Levines really are a terrible place to buy furniture, avoid! READ THE OTHER REVIEWS to see it’s a running trend from this cowboy of a company!
I even called another store, and they answered straight away and told me they would email the store and get them to call me straight away.
No call.
In the end my brother had to go to the store and ask what was going on!
The sofa was then delivered the following wk.
It was only a 2 seater and 2 chairs, and the delivery men basically didn’t give a s*** in regards to my parents’ decor etc. They banged the suite through the door, taking chunks of the paintwork.
Do not order from this company!!! The customer service is the worst I have ever come across from a company, and the whole experience has really upset my parents.
The so-called delivery men, well, It must have been their first time!!
A total shambles from start to finish.
LEVINES YOU ARE DISGRACEFUL!
9. Royal Furniture – Birmingham Hoover
Tuesday: 10:00–19:00
Wednesday: 10:00–19:00
Thursday: 10:00–19:00
Friday: 10:00–19:00
Saturday: 10:00–19:00
Sunday: 12:00–17:00
The service at Royal Furniture – Birmingham Hoover is truly commendable. With a fantastic selection of stylish furniture, customers can find pieces that perfectly suit their homes. The knowledgeable staff are always ready to assist, making the shopping experience enjoyable and efficient.
Additionally, the attention to customer satisfaction is exceptional. From timely deliveries to providing warranties, Royal Furniture goes the extra mile to ensure that every client leaves happy with their purchase. It’s a great destination for quality home furnishings.
Kim did a super job taking care of us and communication for delivery was excellent.
10. Birmingham Wholesale Furniture
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 09:00–17:00
Sunday: Closed
Birmingham Wholesale Furniture offers an impressive selection of high-quality furniture that caters to various tastes and styles. Customers appreciate the friendly staff who are knowledgeable and willing to help find the perfect pieces for any space. The well-organized layout enhances the shopping experience, making it easy to visualize how items can fit in your home.
The service at Birmingham Wholesale Furniture is exemplary, with a strong focus on customer satisfaction. Shoppers consistently report being met with kindness and expert guidance throughout their visit. Overall, this establishment is highly regarded for its combination of value and attentive service.
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Catalog of services offered by furniture stores in Birmingham
Custom Furniture Design
Many furniture stores in Birmingham provide custom furniture design services. This option allows customers to create unique pieces tailored to their specific needs and preferences, from selecting materials to finalizing dimensions. This process ensures that the furniture complements the existing decor while meeting functionality requirements.
Delivery and Assembly
Furniture stores often offer delivery and assembly services to enhance customer convenience. Once a purchase is made, the furniture is securely delivered to the customer’s location, and skilled professionals assemble the items on-site. This service eliminates the hassle for customers, ensuring a smooth transition from purchasing to enjoying their new furniture.
Interior Design Consultation
Alongside furniture sales, many stores provide interior design consultation services. Experienced designers work with clients to create harmonious spaces by selecting appropriate furniture, decor, and layouts. This collaboration results in stylish and functional interiors that reflect the client's personal style.
Furniture Rentals
Some furniture stores in Birmingham offer furniture rental services, catering to those in need of temporary furnishings. This service is particularly popular among individuals moving for short-term assignments or hosting special events. Furniture rental provides flexibility while ensuring that clients have access to high-quality pieces without long-term commitments.
Financing Options
Understanding that furniture purchases can represent a significant investment, many stores provide financing options. Customers have the opportunity to explore various payment plans, making it easier to acquire desired pieces while managing budgets effectively. This service can make upscale furniture more accessible to a broader audience.
Return and Exchange Policies
A fair return and exchange policy is crucial for customer satisfaction. Furniture stores in Birmingham typically have clear policies that allow customers to return or exchange items within a specified period, provided they are in original condition. This reassurance helps clients feel more confident in their purchases.
Warranty and Repair Services
Many furniture stores offer warranty and repair services for the items they sell. Warranties can cover defects in materials and workmanship, providing protection for significant investments. Additionally, stores may provide repair services to maintain furniture over time, ensuring longevity and continued enjoyment.
Online Shopping and E-commerce
In the digital age, many furniture stores have embraced online shopping and e-commerce platforms. Customers can browse extensive catalogues, compare products, and make purchases from the comfort of their homes. Online shopping also often includes features such as customer reviews and detailed product descriptions, aiding in informed decision-making.
Frequently asked questions about furniture stores in Birmingham
What types of furniture can I find in Birmingham stores?
Furniture stores in Birmingham typically offer a wide variety of products, including sofas, chairs, tables, beds, and dressers. Additionally, many stores provide home decor items like rugs, lamps, and artwork. Whether you are seeking modern, traditional, or contemporary styles, there is likely something to meet every taste and preference.
How do I choose the right furniture store in Birmingham?
Choosing the right furniture store starts with considering your specific needs and budget. Look for stores that offer a good selection of styles that appeal to you and check their customer reviews. Visiting the store to assess customer service and return policies is also important. If possible, visit multiple stores to compare prices and products before making a final decision.
Are there eco-friendly furniture options available?
Many furniture stores in Birmingham are increasingly offering eco-friendly options. These can include furniture made from sustainable materials, recycled products, or pieces certified by environmental organizations. Look for stores that emphasize their commitment to sustainability and inquire specifically about their environmentally friendly options.
What financing options do furniture stores typically offer?
Financing options can vary by store, but many furniture stores in Birmingham provide programs such as installment plans, credit options, and promotional interest-free financing for a certain period. It is advisable to review the terms and conditions carefully before committing to any financing to understand the total cost and any associated fees.
Can I negotiate prices at furniture stores?
While not all stores encourage bargaining, many furniture stores in Birmingham are open to negotiation, especially on larger purchases or floor models. It can be beneficial to inquire about promotions, discounts, or limited-time offers that may reduce the overall cost without direct negotiation.
What should I consider when measuring for new furniture?
When measuring for new furniture, focus on both the space available and the size of the items you are considering. Measure not just the dimensions of the room, but also consider factors like doorways, hallways, and stairs to ensure everything fits comfortably. It’s often recommended to create a furniture layout on paper or use online tools to visualize how the new pieces will fit into your space.
How long does it typically take for furniture to be delivered?
Delivery times can vary widely depending on the store, the items ordered, and whether they are in stock. Some furniture stores in Birmingham offer same-day delivery for items in stock, while custom orders or special items may take weeks or even months to arrive. It’s wise to ask the store for an estimated delivery timeline when making your purchase.
What is the best way to care for and maintain my furniture?
Caring for and maintaining your furniture involves following specific guidelines depending on the materials. For example, leather furniture should be conditioned regularly, while wooden items may need polishing. When purchasing your furniture, ask the salesperson for care instructions and consider investing in protective products to prolong its lifespan.
Can I return or exchange furniture if it does not meet my expectations?
Most furniture stores in Birmingham have return or exchange policies, but these can vary significantly. It is essential to inquire about the specifics of a store's policy before purchasing, including any conditions such as restocking fees or time limits for returns. Keeping all receipts and documentation will also facilitate the process should you need to make a return or exchange.
What are the trends in furniture design currently popular in Birmingham?
Current trends in furniture design often reflect a combination of minimalism and functionality, with an emphasis on multi-functional furniture. Sustainable materials are increasingly popular, as well as vintage and retro styles. Keeping an eye on local design magazines or visiting furniture shows can provide further insight into what styles and pieces are trending in the Birmingham area.