Best jewelry stores in Birmingham: find options near you

Birmingham is a city rich in history and culture, and its shopping scene reflects that diversity, particularly in the realm of fine adornments. For those seeking extraordinary pieces, the selection of jewelry retailers in this bustling metropolis offers an array of options that cater to every taste and occasion. From exquisite engagement rings to unique handcrafted items, these establishments promise a memorable experience for any jewelry enthusiast.

The artisans and merchants found throughout Birmingham's jewelry market are dedicated to providing their clientele with high-quality craftsmanship and exceptional customer service. With a blend of traditional techniques and contemporary designs, each store showcases its own unique flair, ensuring something special for everyone. Discovering these hidden gems can lead to finding the perfect accessory that tells a personal story and adds a touch of elegance to any outfit.

Discover 10 outstanding options for jewelry stores in Birmingham

Here are 10 outstanding options for jewelry stores in Birmingham based on value for money:

1. Hockley Jewellers

Hockley Jewellers
Address
103-104 Vyse St, Birmingham B18 6LP, United Kingdom
Business Hours
Monday: 09:00–16:30
Tuesday: 09:00–16:30
Wednesday: 09:00–16:30
Thursday: 09:00–16:30
Friday: 09:00–16:30
Saturday: 09:00–16:30
Sunday: 10:00–15:00
Rating
10.0 (+ 1011 reviews)

Hockley Jewellers offers an exceptional selection of beautiful jewelry pieces that cater to any occasion. The staff is incredibly knowledgeable and attentive, ensuring every customer feels valued and appreciated. From engagement rings to custom designs, the entire experience is both enjoyable and rewarding.

The atmosphere is warm and inviting, making it a perfect spot to find that special item. I’ve been consistently impressed with their customer service, which goes above and beyond to meet individual needs. Overall, Hockley Jewellers is a remarkable choice for anyone in search of quality jewelry.

View Details
Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Same-day delivery
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Repair services
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Customer Reviews
I was lucky enough that my gorgeous husband wanted to spoil me for my birthday & our wedding anniversary. After hunting both online and in Liverpool City Centre my sister advised that we should take a trip to Birmingham Jewellery Quarter.
We pondered around more than a few jewellery shops and then came across Hockley Jewellers. I so glad we did!
We were welcomed by Louise at the counter, who then fussed over to me to hearts delight. After showing me a variation of what I had asked for, a few of what I hadn’t considered and a variety of settings in which to set a stone, I kept getting drawn back to this beauty! Lucky enough my husband hadn’t managed to make his escape in this time!
Although it was on closing time Louise managed to get the ring resized and polished to perfection ensuring I got to take it home with me that day. I’m so absolutely thrilled with my gorgeous ring! The packing & presentation was very tasteful & just added to its glory.
I can’t commend both the service and advice I received from Louise sufficiently. It was an absolute pleasure and am sure I will return on my next trip into shiny land!
Nicole Flanagan
Nicole Flanagan
Yesterday I walked into this lovely shop with some pieces of my jewellery collection, consisting of my own wedding ring and a very special wedding ring which once belonged to my Great grandmother. As you can imagine her ring is very special to me. It was very big on my finger and needed to go down several sizes. After speaking to the lovely gentleman Mike, he told me this was possible and could be done today!
Talk about going above and beyond for a customer, I only got to go in the workshop to see this done! Wow, this true gentleman made my dream’s come true. Being able to see the process from the beginning to the end. The ring never got cut, just sized down using a special tool. So how perfect was this, the ring stayed intact throughout. I cannot thank the lovely staff for everything they have done for me today.
Thank you.
Claire Pritchard
Claire Pritchard
I had a brilliant experience at this shop after visiting a few other local ones with poor customer service. The atmosphere was lovely and staff were knowledgeable and extremely helpful. We were served by the lovely Emily who was very paitent and also Matt who ensured we got good value for money by giving me a birthday discount. However, all staff greeted us and held conversation with us. I am very happy with my Cuban Chain and Naughty Girl pendant. Thank you very much and I will definitely be returning.
Jules
Jules
Absolutely first class customer service at it’s best, planning a surprise proposal I had no idea or advice on what looking for an engagement ring would be like, after trying a couple of different shops in the area and being left cold around the experience I went into Hockley jewellers and within minutes I knew they would be the ones I was buying from, they were extremely attentive, friendly, knowledgeable and engaging. The selection they offer is fantastic and the turn around time to make the ring and do any adjustments is within days. Recommend these to anyone and would 100% use again
Robert Vaughan
Robert Vaughan
We first came to Hockley Jewellers and met Mike when my family and my partner wanted to buy me a gift for my 30th Birthday. This was a memorable occasion where I got given a beautiful earrings and matching necklace set.
My partner and I returned to see Mike again when we were looking to buy my engagement ring. He is so knowledgeable and friendly, he made the whole experience really enjoyable and I am so happy with my chosen ring. What made this really special was that I was given the opportunity to create my own ring design and I now have my own unique engagement ring
We recently returned again for a third time to pick out our wedding bands, which again we were able to custom design, they have a really good section on their website to help choose your ring design, if you need to better visualise your ideas.
We highly recommend Hockley Jewellers, the whole team are really fantastic
Thank you so much, Emily and Dan
Emily Blight
Emily Blight
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2. H. Samuel

H. Samuel
Address
SU328 Bullring & Grand Central, Smallbrook Queensway, Birmingham B5 4BA, United Kingdom
Business Hours
Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 09:00–20:00
Sunday: 11:00–17:00
Rating
9.1 (+ 677 reviews)

I had the pleasure of visiting H. Samuel, and the experience was fantastic. The staff were incredibly attentive and made me feel valued as a customer. Their knowledge about the products was impressive, making it easy to find exactly what I needed.

What really stood out was the genuine customer service. The team took the time to understand my preferences and provided helpful recommendations without any pressure. I left the store feeling satisfied and eager to return for future purchases.

View Details
Service options
  • Delivery
  • In-store pick-up
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Repair services
Crowd
  • LGBTQ+ friendly
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Customer Reviews
Absolutely lovely people. Phil has always been the guy who has remembers me regarding my rotary watches, which I think creates a good personal customer experience and he’s always gone the extra mile. Him, Sandy and Lady called K, (I forgot your name, I’m sorry!) have been great and continue to do so regarding service. Their attitudes and attention get the 5 stars. I won’t go to any other store personally because they have been top tier. Sandy and K are equally just as lovely and K has the balance of professionalism with banter, which is always welcomed by me anyways as they are human also, not retail robots.
I have stated those names as they have consistently dealt with me there when I have been in. A big thank you!
Cars
Cars
With something as important as an engagement ring, you’d have thought that competency would be useful. Between the store in the Bullring and a store in Southampton they:
Failed to provide an email receipt
The receipt provided was torn when attempting to staple it by the member of staff. This meant that the Bullring store would not accept the receipt.
Then state that the code for the ring on the receipt was incorrect. That they couldn’t find the ring.
When the new receipt was requested from the Southampton store the employee admitted to making a mistake with the email address, leading to having to repeat the request for a receipt. This was then sent as a poor quality photo.
They then stated that the ring would have to be resized, as they couldn’t find it in stock. The hitch? The company they use for resizing is shut for a two week break. I’d bought the ring in November. Didn’t think this would be an issue, and they state they can only use this client. The ring therefore was predicted to take 3 weeks. By then, my fiancé will have left the country.
If anyone wants to buy something as important as an engagement ring, go to a company with good customer service, and competent employees. H Samuel does not have this.
Callum L
Callum L
Samuel the staff member I dealt with was honestly brilliant I could not fault him! He made me feel really special when choosing my watch and gave me time to really think about what I wanted! Will definitely be going back there to buy my next watch!
sam bayliss
sam bayliss
Had amazing service from a lady named Clare W. She made us feel very at home the second we went in and she was very attentive with us. Would definitely recommend anyone to come in for perfect customer service and a nice friendly vibe with a lot of help.
Ck Chid
Ck Chid
Went into H Samuels and was kindly approached by Sam who helped both me and my sister for our jewelry. I was complimented by my jewelry i was wearing when i entered by Sam which was very sweet. Would definitely recommend Sam to help out because he is very friendly and approachable. I then went in the next day and was assisted to Claire by Sam. She was very welcoming and helped both me and my dad with setting up the payment. Would definitely recommend Claire as she helped us out to the fullest .
Romisa Naveed
Romisa Naveed
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3. Diamonds Factory

Diamonds Factory
Address
Shop 12, The Big Peg, Warstone Ln, Birmingham B18 6NF, United Kingdom
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 09:00–17:00
Sunday: 10:00–16:00
Rating
8.9 (+ 559 reviews)

The Diamonds Factory offers an outstanding experience for anyone searching for exquisite jewelry. Their knowledgeable staff provide attentive service, ensuring customers feel comfortable while exploring options. Clients rave about the ability to customize their choices, making the process personalized and enjoyable.

Moreover, the store emphasizes a friendly atmosphere, where the pressure of traditional sales is absent. This approach, combined with a diverse selection of high-quality pieces, makes Diamonds Factory a highly recommended destination for beautiful rings and exceptional service.

View Details
Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Payments
  • Credit cards
  • Debit cards
Customer Reviews
I had an exceptional experience at The diamond factory in Birmingham. Seb, the store manager, and Desh were incredibly helpful and attentive throughout the process. They made me feel comfortable and took the time to assist my fiancé and me in finding the perfect wedding rings.

I entered the store unsure of what I wanted, but they patiently went through all the designs with me, offering guidance with politeness, respect, and a sense of humor, which made the experience enjoyable. The service was outstanding, and I couldn’t be more pleased. I highly recommend this store to anyone looking for excellent service and beautiful jewellery.

⭐⭐⭐⭐⭐

Naailah
Naailah
Having previously brought my engagement ring from Diamond Factory it only felt right to return to purchase our wedding rings. Seb was amazing & we were welcomed with a warm friendly smile. It felt more like a catch up with an old friend rather than an ‘sales’ appointment. Seb knew what styles would suit & what metals would be longer lasting given our line of work.
Our rings are perfect – thank you.
Shennie Swain
Shennie Swain
Beware, although the staff in the Birmingham shop are very nice and helpful. Our experience of the product quality is terrible, diamond fell out of the setting just 2 months after purchase.

Taking it back to the shop, they soon contacted me stating it was user fault, and quoted 90% of the original ring cost to repair (even though the diamond and ring were saved).

To get another opinion, we sent it to another jeweller in Hatton garden, London, where they have quoted less than £60 to repair.

Unbelievable service, will be escalating further through formal routes to help protect other customers from this trap.

Too good to be true comes to mind…..

JREM
JREM
Fantastic experience buying our wedding rings, Cami helped us choose, it gave me confidence knowing that if I wasn’t completely happy I could exchange it, as I didn’t see the exact design at time of order. Emanuel helped us on collection, giving advice with great charm. The staff of this store really are a credit. I’m planning a return for an eternity ring
Meg Bennett
Meg Bennett
Excellent service in quite comfortable surroundings.
Excellent choice of stones, bands and settings. Natural or lab grown stones for all budgets.
No pressure selling, no hidden costs & no hassle.
Knowledgeable and calm service.
You get exactly what you want, for what you want to spend.
Highly recommended!
Christopher Burton
Christopher Burton
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4. Birmingham Gold Company – Gold & Silver Buyers

Birmingham Gold Company - Gold & Silver Buyers
Address
94 Vyse St, Birmingham B18 6JZ, United Kingdom
Business Hours
Monday: Closed
Tuesday: 08:00–13:45
Wednesday: 08:00–13:45
Thursday: 08:00–13:45
Friday: 08:00–13:45
Saturday: Closed
Sunday: Closed
Rating
8.4 (+ 472 reviews)

The Birmingham Gold Company offers an excellent service for anyone looking to sell their precious metals. Customers consistently praise the efficient and straightforward assessment process, ensuring that the values provided are both competitive and fair. With their expertise, clients have reported receiving more than anticipated for their items.

What sets this company apart is their transparent approach. They operate without any gimmicks or hidden fees, making the entire experience hassle-free. With prompt payment and a courteous team, the Birmingham Gold Company is highly recommended for those seeking a trustworthy place to sell gold and silver.

View Details
Service options
  • In-store shopping
  • On-site services
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Customer Reviews
Fantastic experience. We inherited some gold jewellery and used the online calculator to estimate their value. We decided to pop in on a visit to Birmingham shopping centre. The shop was easy to find and close to a multi-storey car park. They quickly assessed the value (£200 more than stated on line) and the money was put in my bank account before I left the shop. Don’t hesitate or bother to go elsewhere these are the real deal. Highly recommended.
Paul Ballard
Paul Ballard
Booked an appointment on Sunday for Monday, jumped on the train and walked straight across the road from the station entrance to BGC. Less than 10 minutes later I left totally satisfied with the exceptional price I was offered for my scrap gold. Completely upfront about what you have no- BS – they either want your stuff or they don’t, no trying to knock you down because of this or that. They tell you the price they will offer and you either accept it or you don’t. 100% genuine people. Would highly recommend these guys – there are a lot of rip off merchants in the quarter but Birmingham Gold Company ARE NOT ONE OF THEM, just read the reviews and you’ll see what I mean, I did my research before selling and they were by far the best!
Deborah Bennett
Deborah Bennett
Sent jewellery off on Tuesday and received a phone call just before 8a.m. on Wednesday. The offer was more than I expected and the money was in my account by 1p.m. I would thoroughly recommend this company and wouldn’t hesitate to use them again. Would give more than 5 stars if I could.
Lesley Murt
Lesley Murt
I have been using The Birmingham Gold Company for over twelve months. I have been sending scrap gold and silver to them.
They are the best gold buyers I have used. The rates are very good and the service excellent. Lionel and his team are professional, honest, helpful and courteous.
I would recommend them 100%
steve clark
steve clark
Many cash for gold companies take a cut after they have tempted you with a good price for your gold, this one doesn’t.
I weighed my gold and my scale said, to the nearest gram, that it was 27 grams. Their website said that I should get £648 at current prices so I posted off my gold using special delivery. The company called me early next morning and told me that my gold was actually 26.9 grams and they transferred £646 to my account within 3 hours. Excellent service, thank you.
Colin Naylor
Colin Naylor
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5. Sonny’s Jewellers

Sonny's Jewellers
Address
105 Vyse St, Birmingham B18 6LP, United Kingdom
Business Hours
Monday: 10:00–16:45
Tuesday: 10:00–16:45
Wednesday: 10:00–16:45
Thursday: 10:00–16:45
Friday: 10:00–16:45
Saturday: 10:00–16:30
Sunday: 10:00–15:00
Rating
7.9 (+ 468 reviews)

At Sonny’s Jewellers, the atmosphere is warm and inviting, making every customer feel valued from the moment they walk in. The staff is knowledgeable and eager to assist, ensuring a personalized experience for anyone searching for the perfect piece of jewelry.

Their commitment to quality and customer satisfaction is truly exceptional. Whether you’re looking for an engagement ring or simply wish to treat yourself, Sonny’s provides a range of exquisite options while ensuring a no-pressure environment that fosters confidence in your decisions.

View Details
Service options
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
Offerings
  • Repair services
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Customer Reviews
My fiancee and I had an amazing experience picking our engagement ring at Sonny’s today! We came with pretty much no knowledge and Roxy was so enthusiastic and helped us find the perfect one. We came back later to seal the deal and Inesa was incredibly help make it all work. The rest of the team was fantastic and friendly too, thanks everyone!

Love Alex and Lauren

Alex Barker
Alex Barker
WOW ! Just Wow!! An amazing piece of jewellery, the best customer service you could want from a store (looked after so you felt welcome, regardless of whether you buy anything).

Saw this gem, fitted spot on, work hard to treat myself, so now its mine!

I highly recommend Sonny’s, for service, for the wow factor, and for great prices.

Stuart Nickolls
Stuart Nickolls
What can I say!!! Sonny’s Jewellers is the most welcoming, honest, reasonable and best shop I have ever been too! Roxy and the other staff made me my perfect engagement ring within the hour as I was in such a rush… #last minutebloke.com needed this ring to fly to Italy to propose to my beautiful now fiancee (yep she said yes ❤️) oh and roxy I took your advice and didn’t propose on plane my now wife to be is so so so happy with her ring and this would not of been possible without you. Thank you so so so much. Will send you the pics on what’s app. Much love and thank you again x
Garbett79 Lee
Garbett79 Lee
Sonny’s was the first shop we went into to look at engagement rings in the JQ. Chloe talked us through the diamond classifications and helped me try on different styles and size diamonds. There was absolutely no pressure from the staff to buy from their store, they understood that this was the first store we were looking in and needed to explore the rest of what the JQ has to offer. After trying a few other stores where we were met by pushy sales people, we decided to go back to Sonny’s to try a couple more rings on with Chloe, where we decided on an oval lab grown solitaire. Couldn’t have asked for a better experience in Sonny’s, and I am so excited to collect my ring in the new year. Thank you Chloe and Sonny’s.
Holly
Holly
A lovely jewellery shop.
The staff were professional, friendly and helpful, and helped with getting my engagement ring re-sized.
My engagement ring was bought here.
Flower Violet
Flower Violet
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6. JQ Diamonds

JQ Diamonds
Address
112 Vyse St, Birmingham B18 6LP, United Kingdom
Business Hours
Monday: 10:00–16:45
Tuesday: 10:00–16:45
Wednesday: 10:00–16:45
Thursday: 10:00–16:45
Friday: 10:00–16:45
Saturday: 10:00–16:45
Sunday: 10:00–15:00
Rating
7.4 (+ 429 reviews)

I recently discovered JQ Diamonds and was thoroughly impressed by their exceptional service and expertise. The team is incredibly knowledgeable, making the process of selecting the perfect piece a delightful experience. Every detail was carefully considered, and I felt genuinely valued as a customer.

The level of personalization offered is unparalleled. Whether designing custom jewelry or selecting from their exquisite collection, JQ Diamonds ensures a unique and memorable experience. Their dedication to quality and customer satisfaction truly sets them apart from other jewelers.

View Details
Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Repair services
Crowd
  • LGBTQ+ friendly
Payments
  • Credit cards
  • Debit cards
Customer Reviews
Huge thanks to Adam and the rest of the team at JQ Diamonds.
Made the whole experience buying an engagement ring (for my now fiance!) so special. Turned around the order in great time for me to pop the question in Iceland!
Will be using them when it comes around to needing the wedding bands. Thanks so much, from a very happy customer.
Charlie Peacock
Charlie Peacock
I had an amazing experience working with Adam to personalise my diamond ring. He was incredibly knowledgeable, patient, and attentive to every detail I wanted. Adam guided me through the entire process, offering advice and making sure my vision came to life. The final ring is absolutely stunning. Thank you, Adam, for your dedication and exceptional service—I couldn’t be happier
Choooithy
Choooithy
Simply amazing! Sonu, Adam, and the entire JQ Diamond family have been incredible from start to finish. My initial conversation with Sonu over the phone was regarding an engagement ring for my partner. I was unsure of my partner’s ring size, but he reassured me throughout the process that resizing would not be an issue. The entire experience, from booking an appointment, discussing ideas, designing the ring, and placing the order, was efficient and meticulously timed. This efficiency allowed me to propose to my new fiancee in Crete .

After the proposal, my partner desired a slightly tighter fit for her new engagement ring. Upon our return to the UK, we scheduled another appointment with Adam for a resizing. The process was hassle-free and straightforward, with Adam thoroughly explaining the resizing procedure to my fiancee. Although my partner was initially disheartened about leaving the ring for resizing, Adam surprised us with a phone call, offering a quick turnaround thanks to the dedicated workshop team, whom I also wish to thank.

I cannot recommend this place enough. JQ Diamonds provides a wealth of experience and professionalism that exceeds expectations.

Jermaine F
Jermaine F
Immaculate Service! 10/10 couldn’t get any better!, Came into the store without a clue of diamond rings, left with a clear amount of knowledge of rings, from shapes to sizes to prices! Highly Recommend.

P.S. If you are looking to attend, I highly recommend Chris! Top quality service and very comforting!

Burhan Jamil
Burhan Jamil
I’ve had the pleasure of working with JQ Diamonds for the past four years, and they have truly been nothing short of incredible. From designing and creating my wife’s engagement ring, wedding ring, and her bespoke mangal sutra, their attention to detail and commitment to quality is unmatched.

Chloe, in particular, has been outstanding—her guidance, expertise, and personal touch throughout the process have made every experience smooth and enjoyable. JQ Diamonds’ hospitality and service are far beyond what I’ve ever experienced at other jewellers, which is why I continue to recommend them to all my friends and family. They have helped so many of my loved ones as well, and every time, they deliver exceptional work.

If you’re looking for a jeweller in the Jewellery Quarter, I can’t recommend JQ Diamonds enough. They are truly the best!

Joshua Sahota
Joshua Sahota
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7. Aardvark Jewellery (By Appointment Only)

Aardvark Jewellery (By Appointment Only)
Address
Unit 212, Aardvark Jewellery (By Appointment Only), Jewellery Business Centre, 95 Spencer St, Birmingham B18 6DA, United Kingdom
Business Hours
Monday: Closed
Tuesday: 10:00–14:30
Wednesday: 10:00–14:30
Thursday: 10:00–14:30
Friday: 10:00–14:30
Saturday: 10:00–14:30
Sunday: Closed
Rating
6.9 (+ 394 reviews)

Aardvark Jewellery provides a truly exceptional experience for those looking to purchase engagement rings. The team is incredibly knowledgeable and attentive, ensuring that customers feel informed and comfortable throughout their journey. Their no-pressure approach combined with high-quality craftsmanship results in beautiful pieces that clients can cherish forever.

Communication is seamless, with updates during the creation process and quick responses to any inquiries. Clients appreciate the personal touch and dedication exhibited by the staff, making every appointment feel special. For anyone seeking a memorable experience in purchasing wedding rings or other jewellery, Aardvark Jewellery comes highly recommended.

View Details
Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible toilet
Amenities
  • Wi-Fi
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Planning
  • Appointment required
Payments
  • Credit cards
  • Debit cards
Parking
  • Paid multi-storey car park
  • Paid parking lot
  • Paid street parking
Customer Reviews
Bought an engagement ring and will be following up to buy wedding rings too! Amazing service from start to finish. We spoke over emails for a while because I know absolutely nothing about stones/rings etc and they were so informative and helpful! I travelled up from South Wales for an appointment with them and they are amazing. Everything is top quality, friendly and there is no pressure or sales pitch. Just nice people who know what they are talking about. The ring is sensational and communication throughout was brilliant. Made for a fantastic engagement. Couldn’t be happier.

George.

George Stokes
George Stokes
I dealt with Sophie and Joanna fully online and they were brilliant. They helped me from the start and fully appreciated that there was a lot I didn’t know, having never bought a ring before. The ring itself is absolutely perfect and my partner loves it. Cannot recommend these guys enough for their selection and expertise. Thanks to all at Aardvark!
Seán Higgins
Seán Higgins
I recently bought an engagement ring from Aardvark and I could not be happier! The whole process was easy, our consultation was very informative and very low pressure. Sophie is very responsive by email and extremely helpful. The ring was made reasonably quickly and I appreciated the emails updating where the ring was in the manufacturing process. My Fiancée loves everything about the ring!

We are currently discussing ordering our wedding rings from aardvark.

I would highly recommend!

Brock Tompkins
Brock Tompkins
Stunning ring, kept up to date throughout the ring build process, quick response to my emails and delivered within the estimated time (With discrete packaging). Now very happily engaged

Would definitely consider using Aardvark for wedding bands too. Thank you!

Brad Baker
Brad Baker
Fantastic jeweler, highly recommended. Sophie and the team kept in contact through the entire process both for ad hoc queries and as the ring progressed through each stage of the build. The engagement went perfectly and the ring was the icing on the cake.
Adrian George
Adrian George
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8. Diamond Heaven – Birmingham

Diamond Heaven - Birmingham
Address
115 Vyse St, Birmingham B18 6LP, United Kingdom
Business Hours
Monday: 10:00–17:00
Tuesday: 10:00–17:00
Wednesday: 10:00–17:00
Thursday: 10:00–17:00
Friday: 10:00–17:00
Saturday: 10:00–17:00
Sunday: 10:30–15:00
Rating
5.9 (+ 320 reviews)

Diamond Heaven in Birmingham offers a truly exceptional experience for anyone seeking beautiful jewelry. The staff is known for being knowledgeable and helpful, guiding customers through their selections with care and expertise. The wide range of high-quality pieces ensures that every visitor can find something that meets their taste.

From engagement rings to custom designs, the attention to detail is impressive. Customers leave feeling satisfied, often mentioning the great prices and the supportive atmosphere. It’s a perfect destination for those looking to make meaningful purchases in a welcoming environment.

View Details
Service options
  • Delivery
  • On-site services
Accessibility
  • Wheelchair-accessible entrance
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Customer Reviews
Visited Diamond Heaven today to purchase my wife an eternity ring and was served by Giles.
He was extremely helpful finding us the right ring. The ring is stunning and we agreed a good price. We left feeling very satisfied. We would highly recommend Diamond Heaven and thank Giles again for all his help!
Dean Foster
Dean Foster
The most awful customer service I have received after spending a considerable sum of money!! Me and my brother went to this branch to purchase a diamond wedding ring and band. I had already spent close to £3k a few years ago and we spent close to another £3k this time too. I left my rings with them to be re-sized and polished. I was told it would take 2 weeks as I needed them before my brothers engagement and they assured me someone would call me within 2 weeks to have them delivered. It’s now been over 3 weeks and still no delivery. Their sales assistant Josh has not bothered to contact me and Sebastien who has been dealing with this on his behalf promised me they would be delivered last week. He also on a phone call told me that they would now be sent special delivery on Saturday for me to receive them on Monday because they somehow have a 24 hour delivery service. The tracking number provided doesn’t even register with Royal Mail to show it has been picked up or in transit. In all honesty I feel like I am being treated like a mug and would not recommend anyone to purchase anything from them. Hard earned money has been spent and it seems they have no care in the world to address my issues amicably. Appalled at the level of service I have been provided, such a shame as the first time I came here to purchase, everything was seamless and smooth. SORT THIS OUT!!
Fahad Yusaf
Fahad Yusaf
Sebastien was an absolute delight. So helpful. Full of knowledge and a joy to deal with. He straight away knew what type of ring would suit my husband and met our needs. Would definitely recommend him.
Jay
Jay
Got my dream engagement ring! Seb was absolutely incredible in helping us understand what we were looking for. Made us feel extremely at ease and knew his stuff well! Will definitely be coming back to him
Fizah Ahmed
Fizah Ahmed
Fantastic experience from start to finish.

We travelled quite some way to visit this specific store, to speak with the gemstone specialist, Sebastian, as I was looking for a very specific type of emerald engagement ring.

He explained everything you could ever want to know about gemstones and more specifically, emeralds. We then talked about budget, what I wanted the ring to look like, and he got to work on the international gemstone database to source out the highest quality emerald he could find me.

All I can say is that putting my trust in Seb resulted in the most perfect engagement ring I could have imagined. We went for a 2 carat Colombian emerald that had been sourced over 15 years ago, and was in impeccable condition, on an 18ct gold mount and 2 x 0.5ct diamonds either side of the centerpiece stone.

There was no nasty bartering on price, Seb made me feel like he was trying his very very best to make my budget go as far as possible, and that he was on my side as opposed to being forced to buy by a salesman.

When we went to pick up, I was so overwhelmed when I finally got my hands on the ring. 11/10 throughout the process.

Seb was passionate about his trade, charming in his manor and I will be straight back to him whenever me or any member of my family need high quality Jewellery.

Thanks so much DH!!!

Louis Hunt
Louis Hunt
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9. Marlows Diamonds

Marlows Diamonds
Address
46 Warstone Ln, Birmingham B18 6JJ, United Kingdom
Business Hours
Monday: 09:30–16:30
Tuesday: 09:30–16:30
Wednesday: 09:30–16:30
Thursday: 09:30–16:30
Friday: 09:30–16:30
Saturday: 09:30–17:00
Sunday: 11:00–15:30
Rating
5.4 (+ 248 reviews)

Marlows Diamonds is known for its exceptional customer service and stunning collection of jewelry. The staff is friendly, welcoming, and highly attentive to your needs, making the experience of selecting rings enjoyable and stress-free. From custom designs to classic pieces, their knowledgeable team ensures you find exactly what you’re looking for.

The craftsmanship of the jewelry is second to none, as they pay meticulous attention to detail in every piece. Customers rave about the quality of their rings and the support offered even after the purchase, including complimentary resizing. Overall, Marlows Diamonds is a fantastic choice for anyone seeking exquisite jewelry and top-notch service.

View Details
From the business
  • Identifies as women-owned
Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
Offerings
  • Repair services
Crowd
  • LGBTQ+ friendly
Payments
  • Credit cards
  • Debit cards
Customer Reviews
Came to Marlow’s while shopping around the JQ for a custom ring. After visiting a large number of stores we found Marlow’s to have the best customer service by far. The team was friendly and smiling from the moment we were welcomed through the door. Kay was instrumental at pulling out our wants even when we thought we weren’t sure what we were after. She professionally showed us all custom options and was patient while we tried different band and stone combinations. We decided to buy a ring from here and love it. The craftsmanship is perfect and they offer free resizing at any point post purchase. Next time we are looking for beautiful jewellery we will make sure Marlow’s (& Kay) are our first and only stop! Thank you very much!!
Chloe Needham
Chloe Needham
We got both my engagement and our wedding rings from Marlows. Both were from the lovely Sarah who did an amazing job listening and recommending options. The team were lovely and welcoming and clearly very knowledgeable. Thank you Sarah for making the experience extra special!
Laura Hughes
Laura Hughes
We needed a wedding and engagement ring for myself at short notice for our elopement wedding. After doing some research, we visited Marlow’s at the Jewellery Quarter as they had some great reviews. We had a great experience choosing the rings and they were sized and ready to take home on the same day!
Very happy with my rings and the lovely experience purchasing them.
Kerry Davies
Kerry Davies
I’m so disappointed with the attitude of Marlows diamonds. My engagement ring lost a side stone only a couple of weeks after wearing. I visited their Birmingham store and they replaced the diamond and fixed free of charge as they should after having an issue so soon. Around a year later I lost a side stone again. I contacted the London branch as it’s closer and they were lovely and arranged an appointment for us to visit and they said it would be no issue to fix the ring. Arrived at the store and they confirmed that the stone had come out as the platinum band had cracked in 2 places. I was shocked as it’s a hard metal & I hadn’t had the ring long. Both the staff said it’s very common for rings to loose stones & break frequently & I should have insurance so I don’t have to pay each time! Suggested that it’s normal for engagement rings to be constantly loosing stones?! Luckily both times it was the side stones not the main diamond which has sentimental value along with the stone being worth a lot more. They said it was going to cost almost £1000 to fix & wouldn’t cover any costs as it was natural wear & tear! I can’t believe that’s their attitude & I bet they don’t say anything like that when you’re buying a ring from them. They are basically telling you to rely on insurance as their quality is sub-par. We declined their offer to send the ring to be inspected further in Birmingham and will find another jewellers to remake the ring for us. I don’t know anyone who’s had to fix their engagement ring multiple times as they are suggesting is normal. So disappointing that less than 2 years of having the ring and we will have to pay out a substantial sum of money to have it made again.
Ruth Dunlop
Ruth Dunlop
Marianne was amazing to deal with, very knowledgeable when wanting an engagement ring. Very funny to deal with and had a good laugh along the way. Definitely will be back to get wedding bands from her!
Jack David
Jack David
View all reviews

10. Mitchel & Co.

Mitchel & Co.
Address
Mitchel & Co Shop 3-4 The Big Peg, Warstone Ln, Birmingham B18 6NA, United Kingdom
Business Hours
Monday: 10:00–16:30
Tuesday: 10:00–16:30
Wednesday: 10:00–16:30
Thursday: 10:00–16:30
Friday: 10:00–16:30
Saturday: 10:00–16:30
Sunday: Closed
Rating
5.4 (+ 209 reviews)

Mitchel & Co. offers an outstanding jewelry experience that truly prioritizes customer satisfaction. The team provides personalized attention, ensuring a remarkable journey from selecting the perfect piece to tailored design choices. Clients consistently praise the knowledgeable staff for their expertise and accommodating nature.

Every step is handled with care, making the process smooth and enjoyable. Their commitment to quality craftsmanship and impeccable service shines through, creating a welcoming atmosphere that leaves a lasting impression. It’s no wonder that many return for all their future jewelry needs.

View Details
Service options
  • Delivery
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Repair services
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Customer Reviews
Excellent service, from the start. The staff were welcoming and made sure everything was perfect. They spent the time discussing design options and costings. I considered a late change to the design and this was no issue. My order needed to be ready fairly quickly and they made sure it happened. They were also discreet and the cost was very reasonable.

Would definitely recommend Mitchel & Co (but hopefully I’ll never need to get another engagement ring!). And most importantly, my soon-to-be wife LOVED the ring!!

Thomas Mann
Thomas Mann
Went in a couple of weeks ago to get an engagement ring every body was so friendly and welcoming had nico and michaela help us decide what I wanted. Well today we have just been in to pick it up and it’s amazing. Nice is so so helpful, friendly and honest, very good at what he does. There is no pressure, we have even just ordered our wedding band rings, thank you nico and Michaela for your help see you next year, when we get our wedding rings.
Lyndsay Polson
Lyndsay Polson
I had a great experience buying an engagement ring with Mitchel & Co. The bespoke designs, in-house ring making, and friendly staff made this business really stand out in a crowded Jewellery Quarter. They take the time to listen, and help you create your perfect ring at a very reasonable price, no matter your budget. Collection was prompt and everything went ahead as agreed – the ring turned out even more stunning than I had imagined!
Ryan Prins
Ryan Prins
It was a wonderful experience from start to finish with Mitchel & Co. We were welcomed in and given excellent customer service by Niko who helped up every step of the way. Communicated with us letting us know what was going on at every stage and went above and beyond in making sure we were happy. We got both wedding bands and engagement rings from Niko and we couldn’t be happier with our rings. We travelled from London and were always seen on time and never felt rushed. Very accommodating and an excellent jewellers who are by far the best in the business. Couldn’t recommend Mitchel & Co enough especially Niko!!
Mayowa & Gerome
Mayowa & Gerome
5*+++
From start to finish, Mitchel and Co have been fantastic. My partner purchased my dream engagement ring and it is perfect. Bhav explained the whole process to us, talked us through everything you needed to know about diamonds was just all round fantastic. Unfortunately, 6 months after being proposed to I shut my hand in the door and damaged my ring. However, Rachel went above and beyond to keep me up to date throughout the whole process and made what could have been a very stressful situation stress free. The phenomenal customer service doesn’t end when you leave with the ring it’s a life time service. We have been so impressed. 6 weeks later, I have my beautiful ring back on my hand. Very worth purchasing the insurance suggested by the jewellers (TH March) as all work on my ring was done in the same workshop as it was made in Mitchel and Co and definitely worth the peace of mind.
We have absolutely no doubt that we will be back to purchase our wedding bands when we do get married.
Thank you again
Georgia Evans
Georgia Evans
View all reviews

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    Catalog of services offered by jewelry stores in Birmingham

    Custom Jewelry Design

    One of the standout services offered by jewelry stores in Birmingham is custom jewelry design. This allows customers to create unique pieces tailored to their personal style and preferences. Skilled designers work with clients to select materials, gemstones, and designs that reflect individual tastes.

    Jewelry Repair Services

    Jewelry repair services are essential for maintaining the beauty and functionality of cherished pieces. Jewelry stores in Birmingham offer a variety of repair options, including fixing broken clasps, resizing rings, and restoring antique jewelry, ensuring that customers' beloved items are well cared for.

    Engagement and Wedding Ring Selection

    Selecting the perfect engagement or wedding ring is a significant moment. Jewelry stores in Birmingham provide extensive collections of engagement and wedding rings, featuring diverse styles, metals, and gemstones. Knowledgeable staff assist customers in navigating their options to find the ideal symbol of love.

    Appraisal Services

    Many jewelry stores offer appraisal services that determine the value of jewelry pieces. This is particularly useful for insurance purposes or when selling items. Trained appraisers provide detailed reports that include descriptions, photographs, and estimated market values.

    Jewelry Cleaning and Maintenance

    A regular cleaning regimen is crucial for maintaining the luster of jewelry. Jewelry stores in Birmingham often provide jewelry cleaning and maintenance services, utilizing professional-grade equipment and techniques to restore shine and remove build-up, ensuring pieces look their best.

    Watch Repair and Servicing

    Many jewelry stores also specialize in watch repair and servicing. Whether it’s a simple battery replacement or a more complex mechanical adjustment, skilled watchmakers can handle repairs on various types of watches, ensuring they run accurately and smoothly.

    Jewelry Insurance Services

    Protecting precious items is a priority for many individuals. Jewelry stores in Birmingham often provide information on jewelry insurance services, helping customers understand their options for insuring valuable pieces against loss, theft, or damage.

    Educational Workshops and Events

    Some jewelry stores host educational workshops and events to educate customers about different aspects of jewelry, including care, styles, and trends. Attending these events allows customers to deepen their appreciation and understanding of fine jewelry while engaging with experts in the field.

    Frequently asked questions about jewelry stores in Birmingham

    What types of jewelry can I find in Birmingham's jewelry stores?

    Birmingham is known for its wide variety of jewelry styles, including fine jewelry, costume jewelry, and handcrafted pieces. Stores typically offer a selection of rings, necklaces, bracelets, and earrings in various materials such as gold, silver, platinum, and gemstones. Many stores also specialize in custom jewelry designs to meet individual preferences.

    Are there any reputable antique jewelry stores in Birmingham?

    Yes, Birmingham boasts several reputable antique jewelry stores that specialize in vintage and second-hand pieces. These stores often carry unique items with historical significance and distinctive craftsmanship. When shopping for antique jewelry, it’s wise to look for stores that provide certificates of authenticity and have knowledgeable staff who can guide you through the collection.

    How do I know if a jewelry store is trustworthy?

    To determine if a jewelry store is trustworthy, consider the following factors: check for customer reviews online, inquire about the store's return policy, and look for certifications or memberships in reputable jewelry organizations. Additionally, a trustworthy store should provide appraisals for valuable items and be willing to answer any questions about the jewelry being sold.

    What is the average price range for jewelry in Birmingham?

    The average price range for jewelry in Birmingham can vary widely based on factors such as quality, materials, and design. You might find costume jewelry starting as low as $10, while fine jewelry can range from $100 to several thousands of dollars, depending on the intricacy and stone quality. For a more accurate assessment, visiting several stores can provide insight into current pricing trends.

    Do I need to make an appointment for custom jewelry design?

    In most cases, making an appointment for custom jewelry design is recommended. This allows for dedicated time with a jeweler who can discuss your vision, provide suggestions, and work on design elements tailored specifically to your needs. Some stores may accept walk-ins, but having an appointment ensures you receive the personalized attention necessary for custom work.

    What should I look for when buying diamonds?

    When purchasing diamonds, pay close attention to the Four Cs: Cut, Color, Clarity, and Carat weight. Each of these factors affects the diamond's brilliance and overall appearance. Be sure to inspect the diamond under good lighting and ask for certification from a reputable grading organization to verify its quality.

    Are there any jewelry stores that offer repair services?

    Many jewelry stores in Birmingham provide repair services for various types of jewelry. This can include fixing broken chains, resizing rings, or restoring vintage pieces. It’s important to ask about the repair process, expected timelines, and whether the store stands by their repairs with a warranty or guarantee.

    What can I expect during a jewelry appraisal?

    A jewelry appraisal typically involves a professional evaluator examining the piece for its materials, craftsmanship, and market value. The appraiser will provide a detailed written report outlining these findings and may assess the item based on current market trends. Expect the appraisal to take 30 minutes to an hour, depending on the complexity of the piece.

    Is it better to buy jewelry online or in-store?

    Both online and in-store jewelry shopping have their advantages. In-store shopping allows you to physically inspect and try on items, providing a better sense of comfort and fit. Online shopping offers convenience and often a broader selection. Ultimately, the choice depends on personal preference, but consider buying high-value items in-store for an expert consultation and assurance of quality.

    What trends should I be aware of in jewelry design?

    Current trends in jewelry design often emphasize minimalism, sustainability, and personalized pieces. Many consumers are gravitating towards ethically-sourced materials, handmade designs, and customized jewelry that reflects individual styles and stories. Staying informed about upcoming trends can help in making an informed purchase that resonates with your personal flair.

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